Bathroom shower had a long black hair upon arrival. Also whilst our room was at the end by itself, we were woken multiple times over the nights by slamming doors from other rooms. So it wasn’t a quiet stay.
Staff were very pleasant though
Kam Ning Cheung
家庭出遊
入住於2025年03月
3.7
評價於:2025年03月21日
The hotel could not assign two beds for me due to overbooking. The final resolution was separating a single bed for two beds. The accommodation experience was quite bad and the staff was not helpful , they promised to help me but I recalled them again.
Es war ein unangenehmes Hotel, welche habe ich gesehen. Total unsauber, Kissenbezug nicht frisch, Aus dem Bett drang ein Schweißgeruch🤢 Badewanne mit widerlichem Geruch und gerade fast genug Seife für eine einzige Dusche. Mit einem Wort: schrecklich!
Thomas U.S.
獨自出遊
入住於2025年06月
3.5
評價於:2025年06月09日
Lage des Hotels ist sehr gut, da in unmittelbarer Nähe einer U-Bahn Station (ca. 150).
Mein Zimmer hatte eine durchschnittliche Ausstattung (keine Minibar/Kühlschrank) für ein 4 Sterne Hotel.
Temperatureinstellung im Raum war außer Betrieb, Bad schien neu renoviert zu sein.
Frühstück war in Ordnung.
Ein gutes Hotel für einen Kurzurlaub.
Ash76
夫妻/情侶出遊
商務大床間 - 禁菸
入住於2025年04月
3.5
評價於:2025年04月06日
OK - the good -
The rooms are spacious, bed is large, the bathroom is lux with marble floors.
it is also in a great location. It is close to the train station and has a Lidl behind it.
The barman Jan is friendly and helpful.
And the not so good -
The rooms do not have a fridge, a microwave and not even a kettle!
When I enquired about the tea and coffee facilities, I was curtly told if I wanted coffee I could buy it downstairs.
It is difficult to understand how a hotel can justify a 4 star rating if it doesn't have anything more than a bed and a bathroom.
And then there is the room temperature. It's a furnace in the room I think the temperature was set to 29 degrees C!!
And the room temperature can't be changed in room. Only the reception can.
Even if they change it, it resets the next day.
I'm not sure why this hotel needs a sauna... Just stay in the room.
As has been noted in another review on Tripadvisor, this issue is ongoing. He noted it in 2017 and again in 2019 but nothing has changed.
Secondly is the staff attitude. They aren't rude but not friendly either. Likely they are worn down by the same issues getting raised while they are powerless to change it themselves.
Unsurprisingly, I was not offered a late check out.
The main advantage of location is lost by all the disadvantages.
If that's why you want to stay here, don't let the photo's trick you, book another better hotel nearby.
匿名用戶
獨自出遊
入住於2025年03月
4.7
很棒
評價於:2025年03月16日
Für meine Zwecke super, schönes Zimmer, gute kostenlose Parkplätze direkt vor der tür,
Sauna und Fitnessgeräte, Bar und Restaurant. Für einen kurzen Aufenthalt super grade nach einem kalten Tag.
Direkte u-bahn Anbindung. 20min zum HBF
Alex Kurbat
家庭出遊
高級雙人房
入住於2024年10月
4.0
評價於:2024年10月05日
Nothing works. Ac broken down, safe box broken down, fridge broken down.
Good transportation
MarkusB
夫妻/情侶出遊
商務大床間 - 禁菸
入住於2024年06月
4.2
很好
評價於:2024年06月16日
Nice infrastructure and location, just a 2 min walk away from a metro station that brings you directly into the center.
Service of staff is improvable (mistake in check in, and delivered item could not found first). Cleaning the room has to be ordered at the reception, otherwise nobody cleans the room. This is not acceptable for a hotel in that price range !
訪客用戶
夫妻/情侶出遊 高級雙人房
入住於2025年09月
3.5
評價於:2025年09月29日
Bathroom shower had a long black hair upon arrival. Also whilst our room was at the end by itself, we were woken multiple times over the nights by slamming doors from other rooms. So it wasn’t a quiet stay.
Staff were very pleasant though
Kam Ning Cheung
家庭出遊
入住於2025年03月
3.7
評價於:2025年03月21日
The hotel could not assign two beds for me due to overbooking. The final resolution was separating a single bed for two beds. The accommodation experience was quite bad and the staff was not helpful , they promised to help me but I recalled them again.
Es war ein unangenehmes Hotel, welche habe ich gesehen. Total unsauber, Kissenbezug nicht frisch, Aus dem Bett drang ein Schweißgeruch🤢 Badewanne mit widerlichem Geruch und gerade fast genug Seife für eine einzige Dusche. Mit einem Wort: schrecklich!
Thomas U.S.
獨自出遊
入住於2025年06月
3.5
評價於:2025年06月09日
Lage des Hotels ist sehr gut, da in unmittelbarer Nähe einer U-Bahn Station (ca. 150).
Mein Zimmer hatte eine durchschnittliche Ausstattung (keine Minibar/Kühlschrank) für ein 4 Sterne Hotel.
Temperatureinstellung im Raum war außer Betrieb, Bad schien neu renoviert zu sein.
Frühstück war in Ordnung.
Ein gutes Hotel für einen Kurzurlaub.
Ash76
夫妻/情侶出遊 商務大床間 - 禁菸
入住於2025年04月
3.5
評價於:2025年04月06日
OK - the good -
The rooms are spacious, bed is large, the bathroom is lux with marble floors.
it is also in a great location. It is close to the train station and has a Lidl behind it.
The barman Jan is friendly and helpful.
And the not so good -
The rooms do not have a fridge, a microwave and not even a kettle!
When I enquired about the tea and coffee facilities, I was curtly told if I wanted coffee I could buy it downstairs.
It is difficult to understand how a hotel can justify a 4 star rating if it doesn't have anything more than a bed and a bathroom.
And then there is the room temperature. It's a furnace in the room I think the temperature was set to 29 degrees C!!
And the room temperature can't be changed in room. Only the reception can.
Even if they change it, it resets the next day.
I'm not sure why this hotel needs a sauna... Just stay in the room.
As has been noted in another review on Tripadvisor, this issue is ongoing. He noted it in 2017 and again in 2019 but nothing has changed.
Secondly is the staff attitude. They aren't rude but not friendly either. Likely they are worn down by the same issues getting raised while they are powerless to change it themselves.
Unsurprisingly, I was not offered a late check out.
The main advantage of location is lost by all the disadvantages.
If that's why you want to stay here, don't let the photo's trick you, book another better hotel nearby.
匿名用戶
獨自出遊
入住於2025年03月
4.7
很棒
評價於:2025年03月16日
Für meine Zwecke super, schönes Zimmer, gute kostenlose Parkplätze direkt vor der tür,
Sauna und Fitnessgeräte, Bar und Restaurant. Für einen kurzen Aufenthalt super grade nach einem kalten Tag.
Direkte u-bahn Anbindung. 20min zum HBF
Alex Kurbat
家庭出遊 高級雙人房
入住於2024年10月
4.0
評價於:2024年10月05日
Nothing works. Ac broken down, safe box broken down, fridge broken down.
Good transportation
MarkusB
夫妻/情侶出遊 商務大床間 - 禁菸
入住於2024年06月
4.2
很好
評價於:2024年06月16日
Nice infrastructure and location, just a 2 min walk away from a metro station that brings you directly into the center.
Service of staff is improvable (mistake in check in, and delivered item could not found first). Cleaning the room has to be ordered at the reception, otherwise nobody cleans the room. This is not acceptable for a hotel in that price range !
訪客用戶
夫妻/情侶出遊
高級雙人房
入住於2025年09月
Kam Ning Cheung
家庭出遊
入住於2025年03月
M31933****
獨自出遊
入住於2025年02月
HangzhoukaijuIris
商務出差
入住於2025年05月
訪客用戶
商務出差
入住於2025年01月
Thomas U.S.
獨自出遊
入住於2025年06月
Ash76
夫妻/情侶出遊
商務大床間 - 禁菸
入住於2025年04月
匿名用戶
獨自出遊
入住於2025年03月
Alex Kurbat
家庭出遊
高級雙人房
入住於2024年10月
MarkusB
夫妻/情侶出遊
商務大床間 - 禁菸
入住於2024年06月
訪客用戶
夫妻/情侶出遊 高級雙人房
入住於2025年09月
Kam Ning Cheung
家庭出遊
入住於2025年03月
M31933****
獨自出遊
入住於2025年02月
HangzhoukaijuIris
商務出差
入住於2025年05月
訪客用戶
商務出差
入住於2025年01月
Thomas U.S.
獨自出遊
入住於2025年06月
Ash76
夫妻/情侶出遊 商務大床間 - 禁菸
入住於2025年04月
匿名用戶
獨自出遊
入住於2025年03月
Alex Kurbat
家庭出遊 高級雙人房
入住於2024年10月
MarkusB
夫妻/情侶出遊 商務大床間 - 禁菸
入住於2024年06月