Our booking clearly showed in the amenities list that our room included a kitchenette, but there was none. When we asked, they said we have to specifically request that. That's really weird. It's like ordering a pizza and having to say, "Pls make sure there's cheese." I had booked a room with a kitchenette as we have a toddler who requires specific meals.
Furthermore, the concierge was terribly unhelpful. Despite not honouring their end of the booking, they did not offer any goodwill options. Not even a 45 min late checkout request as I had a work call to complete. The hotel charged me for the additional 45 mins that we needed the room for the call.
The carpet is absolutely filthy with what looks like mould and strange stains everywhere.
The only decent feature about the hotel is that it's near the hauptbahnhof.
I would definitely not recommend this place. They shouldn't be in the service industry because they are not at all interested in showing their best side.
訪客用戶
幫他人預訂
雙人床或雙床房(1張雙人床或2張單人床)
入住於2025年06月
4.0
評價於:2025年07月04日
還可以,性價比還可以。
訪客用戶
夫妻/情侶出遊
雙人床或雙床房(1張雙人床或2張單人床)
入住於2024年10月
4.2
很好
評價於:2024年10月26日
Very close to central train station and hotel is very clean
Our booking clearly showed in the amenities list that our room included a kitchenette, but there was none. When we asked, they said we have to specifically request that. That's really weird. It's like ordering a pizza and having to say, "Pls make sure there's cheese." I had booked a room with a kitchenette as we have a toddler who requires specific meals.
Furthermore, the concierge was terribly unhelpful. Despite not honouring their end of the booking, they did not offer any goodwill options. Not even a 45 min late checkout request as I had a work call to complete. The hotel charged me for the additional 45 mins that we needed the room for the call.
The carpet is absolutely filthy with what looks like mould and strange stains everywhere.
The only decent feature about the hotel is that it's near the hauptbahnhof.
I would definitely not recommend this place. They shouldn't be in the service industry because they are not at all interested in showing their best side.
訪客用戶
幫他人預訂 雙人床或雙床房(1張雙人床或2張單人床)
入住於2025年06月
4.0
評價於:2025年07月04日
還可以,性價比還可以。
訪客用戶
夫妻/情侶出遊 雙人床或雙床房(1張雙人床或2張單人床)
入住於2024年10月
4.2
很好
評價於:2024年10月26日
Very close to central train station and hotel is very clean
Smiling_Jenny -:)
家庭出遊
雙人床或雙床房(1張雙人床或2張單人床)
入住於2025年02月
訪客用戶
家庭出遊
雙人床或雙床房(1張雙人床或2張單人床)
入住於2024年05月
訪客用戶
幫他人預訂
雙人床或雙床房(1張雙人床或2張單人床)
入住於2025年06月
訪客用戶
夫妻/情侶出遊
雙人床或雙床房(1張雙人床或2張單人床)
入住於2024年10月
LOL1LOL
好友出遊
雙人床或雙床房(1張雙人床或2張單人床)
入住於2026年01月
訪客用戶
好友出遊
雙人床或雙床房(1張雙人床或2張單人床)
入住於2025年10月
訪客用戶
獨自出遊
雙人床或雙床房(1張雙人床或2張單人床)
入住於2026年01月
Jinwandalaohu111223
商務出差
雙人床或雙床房(1張雙人床或2張單人床)
入住於2025年05月
Smiling_Jenny -:)
家庭出遊 雙人床或雙床房(1張雙人床或2張單人床)
入住於2025年02月
訪客用戶
家庭出遊 雙人床或雙床房(1張雙人床或2張單人床)
入住於2024年05月
訪客用戶
幫他人預訂 雙人床或雙床房(1張雙人床或2張單人床)
入住於2025年06月
訪客用戶
夫妻/情侶出遊 雙人床或雙床房(1張雙人床或2張單人床)
入住於2024年10月
LOL1LOL
好友出遊 雙人床或雙床房(1張雙人床或2張單人床)
入住於2026年01月
訪客用戶
好友出遊 雙人床或雙床房(1張雙人床或2張單人床)
入住於2025年10月
訪客用戶
獨自出遊 雙人床或雙床房(1張雙人床或2張單人床)
入住於2026年01月
Jinwandalaohu111223
商務出差 雙人床或雙床房(1張雙人床或2張單人床)
入住於2025年05月