Unfortunately and sadly, I would like to write this post that I got a bad-biggest experience from Novotel Group.
Housekeeping skipped or missed (Human error saith by Manager from that hotel) our room to clean and top up everything. They forgot to throw the trash and then when we came and entered the room; everything is remain the same :very messy: smelly.
The manager told me that they could provide a new room for us and could help to throw trash and topping up everything. I was ok (but it’s my last 訂房網站 in Europe,I felt so tired and didn’t want to move again) but another my two friends were disagreeing with this situation to change the room. The manager gave me three free drinks but I denied them. I lost face bcoz of my friend.
I came and stayed there for two nights with my friends. All of my colleagues laughed at me bcoz of that situation (Housekeeping error) was happened. I really so sad for this manner.
Very friendly and helpful hotel stafffs, ever willing to provide assistance or guides whenever asked or requested. Spacious room and very clean too. Booked this hotel twice, at the beginning of my holiday and end of it too.
중심지와는 조금 떨어져있지만 도이칠란드 티켓 있으면 어디든 왔다갔다 할수있기 때문에 상관 없습니다. 깨끗하고 친절합니다
M6374****
商務出差
高級套房
入住於2025年07月
4.5
很好
評價於:2025年08月24日
酒店還行,就是周邊也算在市區,青少年素質有點差,可能適合被我碰上了。
M61793****
商務出差
高級套房
入住於2025年07月
5.0
超讚
評價於:2025年07月13日
地理位置優越,出行便利,乾淨整潔衞生!
M469071****
商務出差
高級套房
入住於2025年05月
5.0
超讚
評價於:2025年05月27日
房型很好,適合商務出差。交通便利,很安靜。
Zany the solo Traveler and Blogger
好友出遊 高級套房
入住於2025年07月
3.7
評價於:2025年07月05日
Unfortunately and sadly, I would like to write this post that I got a bad-biggest experience from Novotel Group.
Housekeeping skipped or missed (Human error saith by Manager from that hotel) our room to clean and top up everything. They forgot to throw the trash and then when we came and entered the room; everything is remain the same :very messy: smelly.
The manager told me that they could provide a new room for us and could help to throw trash and topping up everything. I was ok (but it’s my last 訂房網站 in Europe,I felt so tired and didn’t want to move again) but another my two friends were disagreeing with this situation to change the room. The manager gave me three free drinks but I denied them. I lost face bcoz of my friend.
I came and stayed there for two nights with my friends. All of my colleagues laughed at me bcoz of that situation (Housekeeping error) was happened. I really so sad for this manner.
Very friendly and helpful hotel stafffs, ever willing to provide assistance or guides whenever asked or requested. Spacious room and very clean too. Booked this hotel twice, at the beginning of my holiday and end of it too.
Zany the solo Traveler and Blogger
好友出遊
高級套房
入住於2025年07月
匿名用戶
家庭出遊
高級套房
入住於2025年07月
匿名用戶
家庭出遊
標準套間
入住於2025年07月
E18581****
家庭出遊
高級套房
入住於2025年08月
1891029****
家庭出遊
高級套房
入住於2025年01月
118156****
家庭出遊
高級套房
入住於2024年09月
각블
好友出遊
家庭套房
入住於2025年06月
M6374****
商務出差
高級套房
入住於2025年07月
M61793****
商務出差
高級套房
入住於2025年07月
M469071****
商務出差
高級套房
入住於2025年05月
Zany the solo Traveler and Blogger
好友出遊 高級套房
入住於2025年07月
匿名用戶
家庭出遊 高級套房
入住於2025年07月
匿名用戶
家庭出遊 標準套間
入住於2025年07月
E18581****
家庭出遊 高級套房
入住於2025年08月
1891029****
家庭出遊 高級套房
入住於2025年01月
118156****
家庭出遊 高級套房
入住於2024年09月
각블
好友出遊 家庭套房
入住於2025年06月
M6374****
商務出差 高級套房
入住於2025年07月
M61793****
商務出差 高級套房
入住於2025年07月
M469071****
商務出差 高級套房
入住於2025年05月