Unfortunately and sadly, I would like to write this post that I got a bad-biggest experience from Novotel Group.
Housekeeping skipped or missed (Human error saith by Manager from that hotel) our room to clean and top up everything. They forgot to throw the trash and then when we came and entered the room; everything is remain the same :very messy: smelly.
The manager told me that they could provide a new room for us and could help to throw trash and topping up everything. I was ok (but it’s my last 訂房網站 in Europe,I felt so tired and didn’t want to move again) but another my two friends were disagreeing with this situation to change the room. The manager gave me three free drinks but I denied them. I lost face bcoz of my friend.
I came and stayed there for two nights with my friends. All of my colleagues laughed at me bcoz of that situation (Housekeeping error) was happened. I really so sad for this manner.
Very friendly and helpful hotel stafffs, ever willing to provide assistance or guides whenever asked or requested. Spacious room and very clean too. Booked this hotel twice, at the beginning of my holiday and end of it too.
Unfortunately and sadly, I would like to write this post that I got a bad-biggest experience from Novotel Group.
Housekeeping skipped or missed (Human error saith by Manager from that hotel) our room to clean and top up everything. They forgot to throw the trash and then when we came and entered the room; everything is remain the same :very messy: smelly.
The manager told me that they could provide a new room for us and could help to throw trash and topping up everything. I was ok (but it’s my last 訂房網站 in Europe,I felt so tired and didn’t want to move again) but another my two friends were disagreeing with this situation to change the room. The manager gave me three free drinks but I denied them. I lost face bcoz of my friend.
I came and stayed there for two nights with my friends. All of my colleagues laughed at me bcoz of that situation (Housekeeping error) was happened. I really so sad for this manner.
Very friendly and helpful hotel stafffs, ever willing to provide assistance or guides whenever asked or requested. Spacious room and very clean too. Booked this hotel twice, at the beginning of my holiday and end of it too.
Happydeshenghuo
家庭出遊
家庭套房
入住於2025年12月
Zany the solo Traveler and Blogger
好友出遊
高級套房
入住於2025年07月
匿名用戶
家庭出遊
高級套房
入住於2025年07月
匿名用戶
家庭出遊
標準套間
入住於2025年07月
E18581****
家庭出遊
高級套房
入住於2025年08月
1891029****
家庭出遊
高級套房
入住於2025年01月
118156****
家庭出遊
高級套房
入住於2024年09月
areshanko
商務出差
高級套房
入住於2025年11月
각블
好友出遊
家庭套房
入住於2025年06月
M6374****
商務出差
高級套房
入住於2025年07月
Happydeshenghuo
家庭出遊 家庭套房
入住於2025年12月
Zany the solo Traveler and Blogger
好友出遊 高級套房
入住於2025年07月
匿名用戶
家庭出遊 高級套房
入住於2025年07月
匿名用戶
家庭出遊 標準套間
入住於2025年07月
E18581****
家庭出遊 高級套房
入住於2025年08月
1891029****
家庭出遊 高級套房
入住於2025年01月
118156****
家庭出遊 高級套房
入住於2024年09月
areshanko
商務出差 高級套房
入住於2025年11月
각블
好友出遊 家庭套房
入住於2025年06月
M6374****
商務出差 高級套房
入住於2025年07月