Rating: 0/5
I had an extremely unpleasant experience at Hotel Royal Castle Mumbai. The room was in terrible condition, and the most disturbing issue was the overwhelming foul smell of poo coming from the toilet. It was unbearable and made it impossible to relax or even sleep in the room. The cleanliness was subpar, and the overall maintenance of the hotel was disappointing. The staff seemed uninterested in addressing issues, and there was a general lack of professionalism. I would never recommend this hotel to anyone, as it was a completely uncomfortable and distressing stay. Avoid at all costs!
匿名用戶
獨自出遊
標準房
入住於2024年02月
4.7
很棒
評價於:2024年02月18日
Nice stay and too good location
訪客用戶
家庭出遊
入住於
1.0
評價於:2024年09月10日
This is to inform you that so many problems face in royal castle hotel in mumbai, facilities and comfort is zero my 4 year old baby girl very troubled. 1, bath shower flow not proper 2, night lamps not working 3, fan plus minus switch not work 4, after complaint towel come fruit tray 5, Tub brash not available 6, rude behavior (towel is available in room me used evening and next day i ask morning for towel they ask me in 24 hr we can not provide towel again and again) 8, accordingly bath tube available in my booking is not there.
訪客用戶
家庭出遊
入住於2023年07月
1.0
評價於:2023年07月31日
It was a short stay. The location is good, but the hotel is quite conjusted. Also the price they are charging per night is nowhere justified in comparison to the amenities. The rooms are quit old although it was clean. But the most of the amenities don't work due to age. So i won't recommend it for families unless you are bachelor.
訪客用戶
其他
入住於2023年06月
2.0
評價於:2023年06月30日
The room is too small they don't provide basic amenities like dental kits, waterbottles, towels either and most importantly the breakfast they give you tiny bits they don't have any facility to sit and eat like other hotels do think twice before booking this hotel
we are agrawal people thought it belong to them
will have good service but didn't
it was vice a versa they argue and try to dominate
訪客用戶
獨自出遊
入住於2023年08月
1.0
評價於:2023年08月11日
Very dingy and smelly room. Bathroom had leakages all over. Paid 4400. This room was not worth 1000 also. Not recommended at all
訪客用戶
獨自出遊
入住於2023年09月
2.0
評價於:2023年09月14日
The rooms are small and the staff is not supportive. I had asked for a napkin and the staff denied. Not worth the money.
訪客用戶
家庭出遊
入住於2023年08月
1.0
評價於:2023年08月28日
Dont regimented any person thats a bull **** hotel i hate that 👎😏 i dont realy like that hotel
訪客用戶
家庭出遊
入住於2023年08月
1.0
評價於:2023年08月16日
Blanket & towels were stinking. Waiters are rude and uncooperative. Breakfast is trestles. Manager was good.
訪客用戶
夫妻/情侶出遊
入住於
4.0
評價於:2025年03月22日
Location was really good, cleanliness was also fine. The room was cozy and as couple we liked it. We may visit again.
Lady Kwenadi
獨自出遊 標準房
入住於2025年01月
1.5
評價於:2025年04月06日
Rating: 0/5
I had an extremely unpleasant experience at Hotel Royal Castle Mumbai. The room was in terrible condition, and the most disturbing issue was the overwhelming foul smell of poo coming from the toilet. It was unbearable and made it impossible to relax or even sleep in the room. The cleanliness was subpar, and the overall maintenance of the hotel was disappointing. The staff seemed uninterested in addressing issues, and there was a general lack of professionalism. I would never recommend this hotel to anyone, as it was a completely uncomfortable and distressing stay. Avoid at all costs!
匿名用戶
獨自出遊 標準房
入住於2024年02月
4.7
很棒
評價於:2024年02月18日
Nice stay and too good location
訪客用戶
家庭出遊
入住於
1.0
評價於:2024年09月10日
This is to inform you that so many problems face in royal castle hotel in mumbai, facilities and comfort is zero my 4 year old baby girl very troubled. 1, bath shower flow not proper 2, night lamps not working 3, fan plus minus switch not work 4, after complaint towel come fruit tray 5, Tub brash not available 6, rude behavior (towel is available in room me used evening and next day i ask morning for towel they ask me in 24 hr we can not provide towel again and again) 8, accordingly bath tube available in my booking is not there.
訪客用戶
家庭出遊
入住於2023年07月
1.0
評價於:2023年07月31日
It was a short stay. The location is good, but the hotel is quite conjusted. Also the price they are charging per night is nowhere justified in comparison to the amenities. The rooms are quit old although it was clean. But the most of the amenities don't work due to age. So i won't recommend it for families unless you are bachelor.
訪客用戶
其他
入住於2023年06月
2.0
評價於:2023年06月30日
The room is too small they don't provide basic amenities like dental kits, waterbottles, towels either and most importantly the breakfast they give you tiny bits they don't have any facility to sit and eat like other hotels do think twice before booking this hotel
we are agrawal people thought it belong to them
will have good service but didn't
it was vice a versa they argue and try to dominate
訪客用戶
獨自出遊
入住於2023年08月
1.0
評價於:2023年08月11日
Very dingy and smelly room. Bathroom had leakages all over. Paid 4400. This room was not worth 1000 also. Not recommended at all
訪客用戶
獨自出遊
入住於2023年09月
2.0
評價於:2023年09月14日
The rooms are small and the staff is not supportive. I had asked for a napkin and the staff denied. Not worth the money.
訪客用戶
家庭出遊
入住於2023年08月
1.0
評價於:2023年08月28日
Dont regimented any person thats a bull **** hotel i hate that 👎😏 i dont realy like that hotel
訪客用戶
家庭出遊
入住於2023年08月
1.0
評價於:2023年08月16日
Blanket & towels were stinking. Waiters are rude and uncooperative. Breakfast is trestles. Manager was good.
訪客用戶
夫妻/情侶出遊
入住於
4.0
評價於:2025年03月22日
Location was really good, cleanliness was also fine. The room was cozy and as couple we liked it. We may visit again.
Lady Kwenadi
獨自出遊
標準房
入住於2025年01月
匿名用戶
獨自出遊
標準房
入住於2024年02月
訪客用戶
家庭出遊
訪客用戶
家庭出遊
入住於2023年07月
訪客用戶
其他
入住於2023年06月
訪客用戶
獨自出遊
入住於2023年08月
訪客用戶
獨自出遊
入住於2023年09月
訪客用戶
家庭出遊
入住於2023年08月
訪客用戶
家庭出遊
入住於2023年08月
訪客用戶
夫妻/情侶出遊
Lady Kwenadi
獨自出遊 標準房
入住於2025年01月
匿名用戶
獨自出遊 標準房
入住於2024年02月
訪客用戶
家庭出遊
入住於
訪客用戶
家庭出遊
入住於2023年07月
訪客用戶
其他
入住於2023年06月
訪客用戶
獨自出遊
入住於2023年08月
訪客用戶
獨自出遊
入住於2023年09月
訪客用戶
家庭出遊
入住於2023年08月
訪客用戶
家庭出遊
入住於2023年08月
訪客用戶
夫妻/情侶出遊
入住於