Personnels très agréables, souriants et toujours prêts à vous rendre service. Je recommande à 100%
訪客用戶
商務出差
豪華房
入住於2025年12月
4.7
很棒
評價於:2026年01月03日
Friendly staff . Hotel is facilities ok considered all factors . Was told it’s closing for major renovation soon for a year Hope to visit after Reno as the location is ideal for my work as it’s off the highway .
訪客用戶
商務出差
豪華房
入住於2026年03月
3.2
評價於:2026年03月15日
Gym is good. Staffs are helpful. Hotel cleanliness could be improved.
訪客用戶
其他
入住於
2.0
評價於:2025年01月25日
Commode was very dirty, washroom not clean, bed also not clean, room was not clean lots of hairs here and there, room had bad smell! not good as shown in photos!
訪客用戶
其他
入住於
2.0
評價於:2024年09月14日
Hotel property is big but badly maintained, seepage is all over, stinking, shortage of staff. Only visible staff is one person at reception and 2 at the breakfast.
訪客用戶
夫妻/情侶出遊
入住於2024年02月
1.0
評價於:2024年02月11日
Nothing seemed to work right from the moment we reached the hotel. No one offered to help us with my bags nor were we shown the room. The first room given had problem with the a/c. After complaining, the maintenance came and cleaned the a/c. Then we was given a second room with smaller bed. Rooms were not up to par for a 4 star property. Morning buffet had very less options and very specific food - only veg option available. Club emerald is not a 4-star hotel.
訪客用戶
其他
入住於
2.0
評價於:2024年12月02日
Rooms not cleaned before checkin washroom not clean room maintenance on bad shape definitely will not recommend
訪客用戶
其他
入住於2024年08月
2.0
評價於:2024年08月11日
The bedsheet was torn at some places. The morning breakfast had some stale food. The chocolate cake and crossaint were hard as it was made some days back. Did not have a good experience
訪客用戶
其他
入住於2024年07月
2.0
評價於:2024年07月24日
Though it was a very short stay but lot of things were missing, not as per mark. Service staff was ok but there is a lot of scope of improvement
訪客用戶
其他
入住於2024年02月
2.0
評價於:2024年02月20日
Not even worth of giving half of price. Yes i was upgraded to suit room but that raised my expansions. Poor room service. Tv remote not working. Wifi down. Below average. I don't think the hotels might be getting repeat customers.
訪客用戶
獨自出遊
入住於2024年11月
4.7
很棒
評價於:2024年11月09日
Personnels très agréables, souriants et toujours prêts à vous rendre service. Je recommande à 100%
訪客用戶
商務出差 豪華房
入住於2025年12月
4.7
很棒
評價於:2026年01月03日
Friendly staff . Hotel is facilities ok considered all factors . Was told it’s closing for major renovation soon for a year Hope to visit after Reno as the location is ideal for my work as it’s off the highway .
訪客用戶
商務出差 豪華房
入住於2026年03月
3.2
評價於:2026年03月15日
Gym is good. Staffs are helpful. Hotel cleanliness could be improved.
訪客用戶
其他
入住於
2.0
評價於:2025年01月25日
Commode was very dirty, washroom not clean, bed also not clean, room was not clean lots of hairs here and there, room had bad smell! not good as shown in photos!
訪客用戶
其他
入住於
2.0
評價於:2024年09月14日
Hotel property is big but badly maintained, seepage is all over, stinking, shortage of staff. Only visible staff is one person at reception and 2 at the breakfast.
訪客用戶
夫妻/情侶出遊
入住於2024年02月
1.0
評價於:2024年02月11日
Nothing seemed to work right from the moment we reached the hotel. No one offered to help us with my bags nor were we shown the room. The first room given had problem with the a/c. After complaining, the maintenance came and cleaned the a/c. Then we was given a second room with smaller bed. Rooms were not up to par for a 4 star property. Morning buffet had very less options and very specific food - only veg option available. Club emerald is not a 4-star hotel.
訪客用戶
其他
入住於
2.0
評價於:2024年12月02日
Rooms not cleaned before checkin washroom not clean room maintenance on bad shape definitely will not recommend
訪客用戶
其他
入住於2024年08月
2.0
評價於:2024年08月11日
The bedsheet was torn at some places. The morning breakfast had some stale food. The chocolate cake and crossaint were hard as it was made some days back. Did not have a good experience
訪客用戶
其他
入住於2024年07月
2.0
評價於:2024年07月24日
Though it was a very short stay but lot of things were missing, not as per mark. Service staff was ok but there is a lot of scope of improvement
訪客用戶
其他
入住於2024年02月
2.0
評價於:2024年02月20日
Not even worth of giving half of price. Yes i was upgraded to suit room but that raised my expansions. Poor room service. Tv remote not working. Wifi down. Below average. I don't think the hotels might be getting repeat customers.
訪客用戶
獨自出遊
入住於2024年11月
訪客用戶
商務出差
豪華房
入住於2025年12月
訪客用戶
商務出差
豪華房
入住於2026年03月
訪客用戶
其他
訪客用戶
其他
訪客用戶
夫妻/情侶出遊
入住於2024年02月
訪客用戶
其他
訪客用戶
其他
入住於2024年08月
訪客用戶
其他
入住於2024年07月
訪客用戶
其他
入住於2024年02月
訪客用戶
獨自出遊
入住於2024年11月
訪客用戶
商務出差 豪華房
入住於2025年12月
訪客用戶
商務出差 豪華房
入住於2026年03月
訪客用戶
其他
入住於
訪客用戶
其他
入住於
訪客用戶
夫妻/情侶出遊
入住於2024年02月
訪客用戶
其他
入住於
訪客用戶
其他
入住於2024年08月
訪客用戶
其他
入住於2024年07月
訪客用戶
其他
入住於2024年02月