Overall experience only so so average……. I don’t expect such a huge hotel giant - Marriott Group has these shortfalls !
Let’s talk about the suggested improvements on facilities provided by hotel:
1) parking facilities - there is no accessible ramps or pavements for customers taking their heavy luggage from the parking areas - the only thing that we can do was to carry these luggages up the staircases to the hotel lobby from the parking area.
2) hotel entrance lay-by - it was raining heavily when I checked out today. I planned to drive my car to the hotel entrance so that my family members can jump into the car and I can load all my luggages to the trunk under the canopy of the hotel entrance. “Luckily”, the canopy is too short and has no such design and finally everybody got into the car and they were ALL WET. I have to load those luggages to the car under the rain……
3) Onsen (public bath) - nothing to say about this old, obsolete, small public bath without maintanance.
4) staff - I’d say, with the “name” of Marriott, this hotel is really under staff……
Other - nothing to say really
Overall experience only so so average……. I don’t expect such a huge hotel giant - Marriott Group has these shortfalls !
Let’s talk about the suggested improvements on facilities provided by hotel:
1) parking facilities - there is no accessible ramps or pavements for customers taking their heavy luggage from the parking areas - the only thing that we can do was to carry these luggages up the staircases to the hotel lobby from the parking area.
2) hotel entrance lay-by - it was raining heavily when I checked out today. I planned to drive my car to the hotel entrance so that my family members can jump into the car and I can load all my luggages to the trunk under the canopy of the hotel entrance. “Luckily”, the canopy is too short and has no such design and finally everybody got into the car and they were ALL WET. I have to load those luggages to the car under the rain……
3) Onsen (public bath) - nothing to say about this old, obsolete, small public bath without maintanance.
4) staff - I’d say, with the “name” of Marriott, this hotel is really under staff……
Other - nothing to say really
獨旅特調
獨自出遊
湖景日式房
入住於2025年10月
匿名用戶
家庭出遊
高級房
入住於2025年09月
helen_niuniu
獨自出遊
高級房
入住於2025年10月
_WeChat220083****
家庭出遊
湖景日式房
入住於2025年10月
訪客用戶
家庭出遊
湖景日式房
入住於2025年09月
訪客用戶
家庭出遊
湖景日式房
入住於2025年07月
訪客用戶
家庭出遊
湖景日式房
入住於2025年08月
訪客用戶
商務出差
湖景日式房
入住於2025年09月
匿名用戶
夫妻/情侶出遊
豪華房
入住於2025年10月
匿名用戶
家庭出遊
湖景日式房
入住於2025年08月
獨旅特調
獨自出遊 湖景日式房
入住於2025年10月
匿名用戶
家庭出遊 高級房
入住於2025年09月
helen_niuniu
獨自出遊 高級房
入住於2025年10月
_WeChat220083****
家庭出遊 湖景日式房
入住於2025年10月
訪客用戶
家庭出遊 湖景日式房
入住於2025年09月
訪客用戶
家庭出遊 湖景日式房
入住於2025年07月
訪客用戶
家庭出遊 湖景日式房
入住於2025年08月
訪客用戶
商務出差 湖景日式房
入住於2025年09月
匿名用戶
夫妻/情侶出遊 豪華房
入住於2025年10月
匿名用戶
家庭出遊 湖景日式房
入住於2025年08月