米德蘭西舒適套房酒店 (Comfort Suites Midland West)

Arrived at the hotel in the evening only to find the elevator not functioning. We had only made the reservations the day before and there was nothing on the listing to indicate there was a problem. The Desk clerk made it seem like it was our issue since we booked on 訂房網站 so they didn't have our info to inform us that there was a problem with the elevator, which I believe is a cop out these places like to hide behind whenever there is any kind of an issue, as if they actually would have informed us if we booked through their website. The issue with the elevator is that we were put on the top floor (4th) and we are senior citizens. We asked if there were any rooms on lower floors and of course the answer was no because we booked through a third party. I'm getting real tired of these folks hiding behind the third party thing. Horrible service, snooty desk clerk who really could have cared less

The hotel was beautiful but the walls were so thin and the family next to us was so loud we could hear their kids and them bathing their kids it was so so loud wish we could of had a different room. We only had one night there!