After a not so smooth start, we finally got a room and were then able to appreciate the hotel. Maybe because of the negative reviews, we expected the worst so we were pleasantly surprised…there’s a cosy little lobby, our room had windows on 2 walls, even a walk-in wardrobe! The toiletries were nice. We’ve been on the road for 3 months so we appreciated finally having a TV with many channels. Best of all, there were many electrical outlets, including usb outlets. Even the writing table came equipped with usb chargers!
The location is perfect for us - near the port (we were in between cruises), just minutes’ walk to the river where you find restaurants. It’s also minutes’ walk to a nearby mall with Target, Ross Dress for Less, Publix. We walked about 20 mins to Bayside Market. Right outside the hotel is a bus stop that takes you downtown if you do not want to walk.
The neighbourhood felt safe - we saw lots of police cars and then realised the Miami Police Department is located behind the hotel building.
Breakfast was also better than we expected - artisan brioche bread, wonderful latte (unfortunately the machine was down the next day), orange juice, cheeses, ham and sausages.
Finally the staff were helpful. We didn’t start well but all turned out well in the end 👍
We will definitely stay again when we next visit Miami.
訪客用戶
家庭出遊
豪華城景大床房
入住於2024年10月
2.0
評價於:2024年11月19日
I booked a three-night stay from October 17 to October 20, 2024, through 訂房網站 and paid a security deposit of $100 USD (AUD 153.11) at check-in. It has now been 24 days since my checkout, and I have not yet received the refunded deposit. I was informed that the refund process would take a maximum of five business days. I sent an email to follow up with the refund process, but I did not receive a response until now.
Please proceed my refund as soon as possible!
訪客用戶
獨自出遊
豪華城景大床房
入住於2025年04月
1.0
評價於:2025年04月22日
When you arrive, they ask for your credit card and enter the numbers into their computer and charge $100 to your credit card. They indicate that it is a guarantee and that the money will be returned within a maximum of 7 days. However, it is a lie. 17 days have passed. I have sent emails and they have not responded to me. In the comments on Google Maps, people indicate the same thing: that the guarantee has not been returned to them. It is a scam, they are lying to you.
訪客用戶
夫妻/情侶出遊
豪華城景大床房
入住於2024年06月
4.0
評價於:2024年06月11日
Me ha gustado mucho el lugar. Tiene buen precio para estar tan céntrico.
Trisha Mae Villanueva
獨自出遊
豪華城景大床房
入住於2024年09月
1.0
評價於:2024年09月30日
The staffs are not accommodating and they did not allow us to stay inside the hotel lobby while waiting for our check in. They collected some hotel check in deposit, promised to credit it back upon check out but it’s almost a month and they did not credit it back. Not recommendable for my friends and family.
訪客用戶
家庭出遊
尊貴
入住於2024年03月
3.2
評價於:2024年03月16日
The hotel located 10 minutes by walk to MTR station
訪客用戶
夫妻/情侶出遊
高級
入住於2024年02月
3.5
評價於:2024年03月26日
The location is excellent if you are wanting a one night stay before a cruise but probably not the best if staying for some time in the Miami area. The outside is not very inspiring but the rooms were excellent and the breakfast very good by U.S. standards.
After a not so smooth start, we finally got a room and were then able to appreciate the hotel. Maybe because of the negative reviews, we expected the worst so we were pleasantly surprised…there’s a cosy little lobby, our room had windows on 2 walls, even a walk-in wardrobe! The toiletries were nice. We’ve been on the road for 3 months so we appreciated finally having a TV with many channels. Best of all, there were many electrical outlets, including usb outlets. Even the writing table came equipped with usb chargers!
The location is perfect for us - near the port (we were in between cruises), just minutes’ walk to the river where you find restaurants. It’s also minutes’ walk to a nearby mall with Target, Ross Dress for Less, Publix. We walked about 20 mins to Bayside Market. Right outside the hotel is a bus stop that takes you downtown if you do not want to walk.
The neighbourhood felt safe - we saw lots of police cars and then realised the Miami Police Department is located behind the hotel building.
Breakfast was also better than we expected - artisan brioche bread, wonderful latte (unfortunately the machine was down the next day), orange juice, cheeses, ham and sausages.
Finally the staff were helpful. We didn’t start well but all turned out well in the end 👍
We will definitely stay again when we next visit Miami.
訪客用戶
家庭出遊 豪華城景大床房
入住於2024年10月
2.0
評價於:2024年11月19日
I booked a three-night stay from October 17 to October 20, 2024, through 訂房網站 and paid a security deposit of $100 USD (AUD 153.11) at check-in. It has now been 24 days since my checkout, and I have not yet received the refunded deposit. I was informed that the refund process would take a maximum of five business days. I sent an email to follow up with the refund process, but I did not receive a response until now.
Please proceed my refund as soon as possible!
訪客用戶
獨自出遊 豪華城景大床房
入住於2025年04月
1.0
評價於:2025年04月22日
When you arrive, they ask for your credit card and enter the numbers into their computer and charge $100 to your credit card. They indicate that it is a guarantee and that the money will be returned within a maximum of 7 days. However, it is a lie. 17 days have passed. I have sent emails and they have not responded to me. In the comments on Google Maps, people indicate the same thing: that the guarantee has not been returned to them. It is a scam, they are lying to you.
訪客用戶
夫妻/情侶出遊 豪華城景大床房
入住於2024年06月
4.0
評價於:2024年06月11日
Me ha gustado mucho el lugar. Tiene buen precio para estar tan céntrico.
Trisha Mae Villanueva
獨自出遊 豪華城景大床房
入住於2024年09月
1.0
評價於:2024年09月30日
The staffs are not accommodating and they did not allow us to stay inside the hotel lobby while waiting for our check in. They collected some hotel check in deposit, promised to credit it back upon check out but it’s almost a month and they did not credit it back. Not recommendable for my friends and family.
訪客用戶
家庭出遊 尊貴
入住於2024年03月
3.2
評價於:2024年03月16日
The hotel located 10 minutes by walk to MTR station
訪客用戶
夫妻/情侶出遊 高級
入住於2024年02月
3.5
評價於:2024年03月26日
The location is excellent if you are wanting a one night stay before a cruise but probably not the best if staying for some time in the Miami area. The outside is not very inspiring but the rooms were excellent and the breakfast very good by U.S. standards.
訪客用戶
商務出差
高級
入住於2025年04月
訪客用戶
家庭出遊
尊貴
入住於2024年02月
訪客用戶
家庭出遊
豪華城景大床房
入住於2024年01月
Helen Teo Walton
夫妻/情侶出遊
豪華城景大床房
入住於2025年04月
訪客用戶
家庭出遊
豪華城景大床房
入住於2024年10月
訪客用戶
獨自出遊
豪華城景大床房
入住於2025年04月
訪客用戶
夫妻/情侶出遊
豪華城景大床房
入住於2024年06月
Trisha Mae Villanueva
獨自出遊
豪華城景大床房
入住於2024年09月
訪客用戶
家庭出遊
尊貴
入住於2024年03月
訪客用戶
夫妻/情侶出遊
高級
入住於2024年02月
訪客用戶
商務出差 高級
入住於2025年04月
訪客用戶
家庭出遊 尊貴
入住於2024年02月
訪客用戶
家庭出遊 豪華城景大床房
入住於2024年01月
Helen Teo Walton
夫妻/情侶出遊 豪華城景大床房
入住於2025年04月
訪客用戶
家庭出遊 豪華城景大床房
入住於2024年10月
訪客用戶
獨自出遊 豪華城景大床房
入住於2025年04月
訪客用戶
夫妻/情侶出遊 豪華城景大床房
入住於2024年06月
Trisha Mae Villanueva
獨自出遊 豪華城景大床房
入住於2024年09月
訪客用戶
家庭出遊 尊貴
入住於2024年03月
訪客用戶
夫妻/情侶出遊 高級
入住於2024年02月