My experience was awful i stayed in room 202 and the air conditioning vent was hanging halfway off of the wall, it would make a loud noise throughout the day and at night keeping me from sleeping. There was no room service at all, we were provided with one roll of toilet paper for the entire weekend stay and only 4 towels. There was a half used paper towel roll with splatters on it from the previous stay. The room and hallways reeked of smoke which got into my clothes, hair, travel bags etc. The front desk attendants were rude and unhelpful. I called several times to the front desk with no luck which led me to have to spend my own money to provide things that the hotel wouldn’t. i am very displeased with my stay and am requesting a full refund/compensation. I don’t have photos but do have videos of the vent and the noises coming from it.
匿名用戶
夫妻/情侶出遊
大床一室公寓
入住於2023年10月
5.0
超讚
評價於:2023年10月29日
Very good
訪客用戶
其他 大床一室公寓
入住於2025年03月
1.7
評價於:2025年04月01日
My experience was awful i stayed in room 202 and the air conditioning vent was hanging halfway off of the wall, it would make a loud noise throughout the day and at night keeping me from sleeping. There was no room service at all, we were provided with one roll of toilet paper for the entire weekend stay and only 4 towels. There was a half used paper towel roll with splatters on it from the previous stay. The room and hallways reeked of smoke which got into my clothes, hair, travel bags etc. The front desk attendants were rude and unhelpful. I called several times to the front desk with no luck which led me to have to spend my own money to provide things that the hotel wouldn’t. i am very displeased with my stay and am requesting a full refund/compensation. I don’t have photos but do have videos of the vent and the noises coming from it.
匿名用戶
夫妻/情侶出遊 大床一室公寓
入住於2023年10月
5.0
超讚
評價於:2023年10月29日
Very good
曼非斯索尼斯塔 ES 套房酒店(Sonesta ES Suites 孟菲斯)
(Sonesta Simply Suites Memphis East Poplar Pike )附近飯店推薦
常見問題
曼非斯索尼斯塔 ES 套房酒店(Sonesta ES Suites 孟菲斯)的入住和退房時間是什麼?
入住時間:16:00以後 退房時間:11:00以前
曼非斯索尼斯塔 ES 套房酒店(Sonesta ES Suites 孟菲斯)是否提供早餐?
飯店不提供早餐。
曼非斯索尼斯塔 ES 套房酒店(Sonesta ES Suites 孟菲斯)提供哪些設施及服務?
停車場,運動場,健身房
曼非斯索尼斯塔 ES 套房酒店(Sonesta ES Suites 孟菲斯)附近有什麼熱門景點?
Shelby Farms Park(約4.9公里),Memphis Botanic Garden(約5.5公里),Chuck E. Cheese(約9.8公里)
訪客用戶
其他
大床一室公寓
入住於2025年03月
匿名用戶
夫妻/情侶出遊
大床一室公寓
入住於2023年10月
訪客用戶
其他 大床一室公寓
入住於2025年03月
匿名用戶
夫妻/情侶出遊 大床一室公寓
入住於2023年10月