曼哈頓睡帽酒店 (Nightcap at Manhattan Hotel)

Reception was polite, All the basics provided and the property was very clean and no noise throughout the stay. Extremely satisfied

因為離朋友家步行距離內有且僅有這一家酒店，所以總共住了4晚訂單為2+1+1,第一天入住前在信用卡收了房費和100澳刀按金，第四天去前台續房卡（不續開不了門）前台已經知道了這是個prepaid的訂單還問是不是在原信用卡扣款（第四晚換了預訂人名字但是不換房間並且在訂單備註了extend stay），我認為在prepaid之後酒店可能因為換了預訂人名字還要再收取按金，就回到了“是”，結果不久後前台又在信用卡再次扣款157澳刀，晚上回到酒店打電話給前台，前台説可能是按金讓明天找經理，第二天退房很早前台沒有上班，短訊與酒店協商酒店説我定了兩次房間，在前台定了一次然後過了兩小時又在訂房網站定了一次，簡直無賴到家了，我在訂房網站訂房間明明提早一晚預訂的，第二天9點多才去前台續房卡。溝通無果衹好找訂房網站，打算訂房網站如果也協商無果就上酒店官網發投訴信，經訂房網站反覆溝通多次，酒店才説是“溝通誤會”同意退款。建議同胞們外出的時候一定要多查看信用卡訊息，及時並堅決維護自己的合法權益，讓T雞M狗之輩無處遁形。

Nice, clean and perfectly located

Pleasant reception on arrival and provided with drink and discount cards that could be used at any bar in the venue. The room was comfortable and clean, however the soap, shampoo and conditioner containers were all empty. We were staying overnight due to attending a function at the venue. Sadly the drink cards were refused, even though I was told they could use them at any bar???? And drinks were being served at bar prices on the night. Then, being coeliac, the host had discussed with me the option of gluten free/ gluten friendly platter as you like to call it these days. She then ordered a gluten free platter to cater for my needs. She also advised that she had pointed me out to the waitress so that she could bring the gluten free platter to me. As I had been drinking I was looking for food, trays were coming out for others but no sign of the gluten free tray. After asking several times and being told it was coming, by 9:30 it hadn't showed. Normally I would have just let it go but I knew it had been ordered and at a heafty cost. It took some pushing to finally get a proper response from the supervisor, the platter had been delivered to the wrong room! They were putting one together asap and it would be delivered soon. It finally did come and was more than adequate, however disappointing that it had to be chased and for the host to find out how much trouble I had.

My wife and I stayed at this hotel because it was close to where my niece is living. The hotel staff are welcoming which we appreciated. The room was welcoming very clean and comfortable. I would recommend Nightcap on Manhattan for a quick get away. We stayed for 3 nights.

Excellent room Hotel have great food and very comfortable. Perfect for my requirements

Clean and comfortable. Bar underneath accommodation so expect a little noise. Convenient for meals and drinks …

シティから結構遠いです。でも部屋は綺麗だったし、ホテルの方もみなさん優しかったです。

So far so good

All good.