克萊蒙特套房610 (Claremont Suite 610)

- Great location: just a few minutes away from South Yarra station. There are many restaurants and supermarkets (such as IGA and Woolworth) around. - Clean and sufficient facilities: there are washing and drying machines with laundry detergent provided. The open kitchen is also equipped with coffee machine, oven, and dish washer. The washroom is tidy and clean. However, the shower head is fixed on the ceiling which is quite inconvenient for people who would bend to wash hair only. - Confusing check in and check out process: When we first arrived at the building of the apartment, we had no clue where to check in as the front desk staff of 7 Claremont Street was just a security guard who asked us to contact the host directly. Fortunately we could call the apartment staff via the free Internet call on 訂房網站 app and then we were asked to check in at 10 Claremont Street instead. At the end of our stay, we left the apartment at 7am and went to 10 Claremont Street to check out but the front desk was not available yet and we couldn’t call anyone to help. Since we needed to catch the flight, we had to leave the key at somewhere else (as we could not enter that building) and emailed the staff with photos of where we left our key for them to collect after they returned to work. Later on, they did collect the key and finally I was told that we shall leave the key in our apartment if it is beyond the service hour of their front desk. I guess it would be a lot better if they communicate these check in and check out procedures to the visitor in advance.