rumah ok bersih..location best dekat dgn pusat bandaraya melaka..kemudahan membeli barang dekat dgn familymart,cu mart, 7e dan pelbagai lagi..speedmart 99 ..best bagus
匿名用戶
家庭出遊
豪華公寓
入住於2026年05月
1.5
評價於:2026年05月24日
Extremely Disappointing Stay. Not Recommended.
I travel very frequently and have stayed in many hotels and homestays through Agoda and *********** over the years, but this was honestly one of the worst experiences I have had.
The unit was badly maintained, smelly, uncomfortable, and looked very different from what I expected. The smell from the kitchen and toilets was terrible the moment we entered. The flooring was damaged, the overall cleanliness was poor, and the entire place felt neglected and poorly cared for. Even the air-conditioning kept resetting itself and was uncomfortable throughout the stay.
I immediately contacted the operator with photos and explained the issues politely. Unfortunately, there was little empathy or concern shown towards us as customers. They simply informed us they could not change the unit because it was “fully booked,” without offering any meaningful solution.
What disappointed me even more was the lack of responsibility and communication from the operator. 訂房網站 was trying to contact them through calls and emails, but according to 訂房網站, they were unable to reach the property properly. It was frustrating because the operator could reply to me directly on WhatsApp, yet apparently ignored 訂房網站’s attempts to resolve the situation.
Thankfully, 訂房網站 handled the situation professionally and kept following up to assist me. I appreciate their effort and customer service. The issue here was entirely with the property management and the poor condition of the unit.
Honestly, I could not wait to leave the place. I even felt relieved that I only booked 2 nights instead of extending for 5 nights as originally planned.
This place seriously needs better maintenance, cleanliness standards, and more responsible customer service. I rarely leave negative reviews, but this experience was truly disappointing.
Definitely not recommended.
匿名用戶
家庭出遊
豪華公寓
入住於2026年09月
5.0
超讚
評價於:2026年09月04日
A good space for family…Tq for the good price and hospitality 🫶🏻😘
匿名用戶
家庭出遊
四人兩臥室公寓
入住於2026年08月
3.7
評價於:2026年08月16日
got nice view..easy to contact..overall is nice.can come again 🥰
訪客用戶
商務出差
豪華公寓
入住於2026年07月
4.2
很好
評價於:2026年07月12日
Enjoy, safe, comfortable and no issues
匿名用戶
家庭出遊
四人兩臥室公寓
入住於2026年07月
5.0
超讚
評價於:2026年08月22日
Had a great stay at The Waves Suite Melaka! The place was clean, comfortable, spacious, and well maintained. The room was cosy and had everything we needed for a pleasant stay. The location was also convenient, with easy access to nearby attractions, restaurants, and other places in Melaka. Check-in and check-out were smooth and hassle-free, and the host was friendly, helpful, and responsive. The facilities were good and made our stay even more enjoyable. Overall, we had a very pleasant experience and really enjoyed our stay here. Definitely recommended for anyone looking for a comfortable and convenient place to stay in Melaka. Would happily come back again! ⭐⭐⭐⭐⭐
訪客用戶
家庭出遊
六人兩臥室公寓
入住於2026年05月
5.0
超讚
評價於:2026年05月23日
Tempat yg menarik dan strategik...rumah yang selesa dan besar serta bersih
匿名用戶
家庭出遊
六人兩臥室公寓
入住於2026年05月
5.0
超讚
評價於:2026年05月18日
Last minute booking and harga sangat murah! Family seronok dapat bermalam kat sini
rumah ok bersih..location best dekat dgn pusat bandaraya melaka..kemudahan membeli barang dekat dgn familymart,cu mart, 7e dan pelbagai lagi..speedmart 99 ..best bagus
匿名用戶
家庭出遊 豪華公寓
入住於2026年05月
1.5
評價於:2026年05月24日
Extremely Disappointing Stay. Not Recommended.
I travel very frequently and have stayed in many hotels and homestays through Agoda and *********** over the years, but this was honestly one of the worst experiences I have had.
The unit was badly maintained, smelly, uncomfortable, and looked very different from what I expected. The smell from the kitchen and toilets was terrible the moment we entered. The flooring was damaged, the overall cleanliness was poor, and the entire place felt neglected and poorly cared for. Even the air-conditioning kept resetting itself and was uncomfortable throughout the stay.
I immediately contacted the operator with photos and explained the issues politely. Unfortunately, there was little empathy or concern shown towards us as customers. They simply informed us they could not change the unit because it was “fully booked,” without offering any meaningful solution.
What disappointed me even more was the lack of responsibility and communication from the operator. 訂房網站 was trying to contact them through calls and emails, but according to 訂房網站, they were unable to reach the property properly. It was frustrating because the operator could reply to me directly on WhatsApp, yet apparently ignored 訂房網站’s attempts to resolve the situation.
Thankfully, 訂房網站 handled the situation professionally and kept following up to assist me. I appreciate their effort and customer service. The issue here was entirely with the property management and the poor condition of the unit.
Honestly, I could not wait to leave the place. I even felt relieved that I only booked 2 nights instead of extending for 5 nights as originally planned.
This place seriously needs better maintenance, cleanliness standards, and more responsible customer service. I rarely leave negative reviews, but this experience was truly disappointing.
Definitely not recommended.
匿名用戶
家庭出遊 豪華公寓
入住於2026年09月
5.0
超讚
評價於:2026年09月04日
A good space for family…Tq for the good price and hospitality 🫶🏻😘
匿名用戶
家庭出遊 四人兩臥室公寓
入住於2026年08月
3.7
評價於:2026年08月16日
got nice view..easy to contact..overall is nice.can come again 🥰
訪客用戶
商務出差 豪華公寓
入住於2026年07月
4.2
很好
評價於:2026年07月12日
Enjoy, safe, comfortable and no issues
匿名用戶
家庭出遊 四人兩臥室公寓
入住於2026年07月
5.0
超讚
評價於:2026年08月22日
Had a great stay at The Waves Suite Melaka! The place was clean, comfortable, spacious, and well maintained. The room was cosy and had everything we needed for a pleasant stay. The location was also convenient, with easy access to nearby attractions, restaurants, and other places in Melaka. Check-in and check-out were smooth and hassle-free, and the host was friendly, helpful, and responsive. The facilities were good and made our stay even more enjoyable. Overall, we had a very pleasant experience and really enjoyed our stay here. Definitely recommended for anyone looking for a comfortable and convenient place to stay in Melaka. Would happily come back again! ⭐⭐⭐⭐⭐
訪客用戶
家庭出遊 六人兩臥室公寓
入住於2026年05月
5.0
超讚
評價於:2026年05月23日
Tempat yg menarik dan strategik...rumah yang selesa dan besar serta bersih
匿名用戶
家庭出遊 六人兩臥室公寓
入住於2026年05月
5.0
超讚
評價於:2026年05月18日
Last minute booking and harga sangat murah! Family seronok dapat bermalam kat sini
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