Can not be any better. Hotel Staff so helpfull and great customer service.
Best location to Haram Nabwy.. 2 to 3 minutes of walking..
Clean nice size Room.
I will come back again and again if i can..
amrsyhm
家庭出遊
標準四人房
入住於2025年09月
5.0
超讚
評價於:2025年09月15日
very good location and facilities. staffs were friendly and helpful
訪客用戶
家庭出遊
標準四人房
入住於2025年09月
5.0
超讚
評價於:2025年09月29日
Stayed here 5 nights- 23 to 28 September 2025.
My adult nephew with learning disabilities and challenging behaviour ran away.
The Duty Manager Rimah did everything she could to help us including speaking to the police to help file a miss person report.
The housekeeping staff Hasan was off-duty and came across my nephew and brought him back to the hotel in a taxi. At this pool he been missing for more than 8 hours.
The concierge was great too.
Laundry service was spot on.
I am genuinely sorry to the other guests who stayed during this time and that were on the 2nd floor as my nephew had challenging behaviour as part of his disability.
Thank you to all the staff at Emaaar Mektan. You treated us like family and genuinely cared and appreciated our difficult circumstances.
A huge shout out to Rimah the duty manager and the housekeeper Hasan.
訪客用戶
夫妻/情侶出遊
入住於2025年03月
3.5
評價於:2025年03月26日
Bad start when they told us parking is not available(full), when it is clearly listed as an amenity provided by the hotel. It was also very annoying how they told me it's not available then waited to see how I would take that news, meaning if I made a huge deal and threw a fit they would probably have found me parking. Which means parking is full with people who maybe don't have the right to use the parking but made a big fuss and got the parking.
Location amazing, too good.
Bell boy was awesome and hospitable and provided amazing service.
Both phones in the room were broken!
Pillows were maybe the best pillows I've had in any hotel ever.
Front desk told us hotel was fully booked, which was not true. I wish they put in more effort into helping with booking extra nights.
Cafe/room service menu was not all available.
Service overall of all workers was very courteous.
訪客用戶
夫妻/情侶出遊
標準雙人或雙床房
入住於2025年09月
4.0
評價於:2025年09月14日
فندق نظيف بس السجاد يحتاج شويه اهتمام واالحمام نظيف والرائحه جميله ماشاء الله وموقعه حلو وقريب من الحرم ٥ دقائق مشي وبوفيه الفطور ماشاء متنوع من كل الأصناف وفخم ويناسب كل الجنسيات وكميات الاكل كبيره وكل ماخلص صنف يعيدو التعبئة اخص بالشكر الاستاذ باسم الموجود في المطعم على اخلاقه العاليه اعجبني الفندق واكرر الزياره ان شاء الله بس ملاحظه ياليت يزيدو عدد الكراسي في انتظار الاستقبال
الكفتيريا ممتازة وأسعارها ممتازة في الدور الأرضي وخدمة الاستقبال ممتازة الموافق يحتاج لها تطوير من ناحية النظافة قريب من توسعة الجديدة
匿名用戶
家庭出遊
標準四人房
入住於2025年09月
5.0
超讚
評價於:2025年09月23日
موظفين الاستقبال متعاونين والفندق نظيف وقريب من الحرم وقريب من الخدمات والمطاعم
HAMADA@79
夫妻/情侶出遊
標準雙人或雙床房
入住於2025年09月
5.0
超讚
評價於:2025年09月16日
Nice view , and few steps to haram
訪客用戶
獨自出遊 標準雙人或雙床房
入住於2025年09月
5.0
超讚
評價於:2025年09月03日
Can not be any better. Hotel Staff so helpfull and great customer service.
Best location to Haram Nabwy.. 2 to 3 minutes of walking..
Clean nice size Room.
I will come back again and again if i can..
amrsyhm
家庭出遊 標準四人房
入住於2025年09月
5.0
超讚
評價於:2025年09月15日
very good location and facilities. staffs were friendly and helpful
訪客用戶
家庭出遊 標準四人房
入住於2025年09月
5.0
超讚
評價於:2025年09月29日
Stayed here 5 nights- 23 to 28 September 2025.
My adult nephew with learning disabilities and challenging behaviour ran away.
The Duty Manager Rimah did everything she could to help us including speaking to the police to help file a miss person report.
The housekeeping staff Hasan was off-duty and came across my nephew and brought him back to the hotel in a taxi. At this pool he been missing for more than 8 hours.
The concierge was great too.
Laundry service was spot on.
I am genuinely sorry to the other guests who stayed during this time and that were on the 2nd floor as my nephew had challenging behaviour as part of his disability.
Thank you to all the staff at Emaaar Mektan. You treated us like family and genuinely cared and appreciated our difficult circumstances.
A huge shout out to Rimah the duty manager and the housekeeper Hasan.
訪客用戶
夫妻/情侶出遊
入住於2025年03月
3.5
評價於:2025年03月26日
Bad start when they told us parking is not available(full), when it is clearly listed as an amenity provided by the hotel. It was also very annoying how they told me it's not available then waited to see how I would take that news, meaning if I made a huge deal and threw a fit they would probably have found me parking. Which means parking is full with people who maybe don't have the right to use the parking but made a big fuss and got the parking.
Location amazing, too good.
Bell boy was awesome and hospitable and provided amazing service.
Both phones in the room were broken!
Pillows were maybe the best pillows I've had in any hotel ever.
Front desk told us hotel was fully booked, which was not true. I wish they put in more effort into helping with booking extra nights.
Cafe/room service menu was not all available.
Service overall of all workers was very courteous.
訪客用戶
夫妻/情侶出遊 標準雙人或雙床房
入住於2025年09月
4.0
評價於:2025年09月14日
فندق نظيف بس السجاد يحتاج شويه اهتمام واالحمام نظيف والرائحه جميله ماشاء الله وموقعه حلو وقريب من الحرم ٥ دقائق مشي وبوفيه الفطور ماشاء متنوع من كل الأصناف وفخم ويناسب كل الجنسيات وكميات الاكل كبيره وكل ماخلص صنف يعيدو التعبئة اخص بالشكر الاستاذ باسم الموجود في المطعم على اخلاقه العاليه اعجبني الفندق واكرر الزياره ان شاء الله بس ملاحظه ياليت يزيدو عدد الكراسي في انتظار الاستقبال
訪客用戶
獨自出遊
標準雙人或雙床房
入住於2025年09月
amrsyhm
家庭出遊
標準四人房
入住於2025年09月
訪客用戶
家庭出遊
標準四人房
入住於2025年09月
訪客用戶
夫妻/情侶出遊
入住於2025年03月
訪客用戶
夫妻/情侶出遊
標準雙人或雙床房
入住於2025年09月
Sarah Hs
好友出遊
入住於2025年01月
訪客用戶
好友出遊
標準雙人或雙床房
入住於2025年10月
訪客用戶
家庭出遊
標準三人房
入住於2025年10月
匿名用戶
家庭出遊
標準四人房
入住於2025年09月
HAMADA@79
夫妻/情侶出遊
標準雙人或雙床房
入住於2025年09月
訪客用戶
獨自出遊 標準雙人或雙床房
入住於2025年09月
amrsyhm
家庭出遊 標準四人房
入住於2025年09月
訪客用戶
家庭出遊 標準四人房
入住於2025年09月
訪客用戶
夫妻/情侶出遊
入住於2025年03月
訪客用戶
夫妻/情侶出遊 標準雙人或雙床房
入住於2025年09月
Sarah Hs
好友出遊
入住於2025年01月
訪客用戶
好友出遊 標準雙人或雙床房
入住於2025年10月
訪客用戶
家庭出遊 標準三人房
入住於2025年10月
匿名用戶
家庭出遊 標準四人房
入住於2025年09月
HAMADA@79
夫妻/情侶出遊 標準雙人或雙床房
入住於2025年09月