We booked for a premiere suite but they gave us a standard rooom. I asked Trip to coordinate with Oriental Zen but both parties were not able to solve the issues. Unfortunately i expected the place to be quite and calm since its named Zen but the staffs were very noisy and we can even hear them even if they are 1 floor below. You cannot study since the exhaust fun is noisy and when it rains you can hear the droppings to the aircon. The shower curtain has molds and the lavatory and tiles are also not well maintained. Not so suitable for people who are reviewing near UST and refund was never resolved if who will pay, if its the Trip or Zen. After 4 nights of stay we paid 4 nights for premiere and slept at a standard room. Cannot download the video of the noisy exhaust fun.
Zen Not true to its name…
匿名用戶
與好友旅遊
標準房 1張大床
入住於2024年12月
5.0
超讚
評價於:2024年12月11日
super recomandable, ill recommend it to my couple friends hehehe
訪客用戶
獨自出遊
高級房
入住於2024年10月
5.0
超讚
評價於:2024年10月16日
Very helpful staff 💯
Global SkyTrades
獨自出遊
尊貴房
入住於2023年12月
4.5
很好
評價於:2024年01月13日
Got a better room in order to get better WiFi and had no wifi
We booked for a premiere suite but they gave us a standard rooom. I asked Trip to coordinate with Oriental Zen but both parties were not able to solve the issues. Unfortunately i expected the place to be quite and calm since its named Zen but the staffs were very noisy and we can even hear them even if they are 1 floor below. You cannot study since the exhaust fun is noisy and when it rains you can hear the droppings to the aircon. The shower curtain has molds and the lavatory and tiles are also not well maintained. Not so suitable for people who are reviewing near UST and refund was never resolved if who will pay, if its the Trip or Zen. After 4 nights of stay we paid 4 nights for premiere and slept at a standard room. Cannot download the video of the noisy exhaust fun.
Zen Not true to its name…
匿名用戶
與好友旅遊 標準房 1張大床
入住於2024年12月
5.0
超讚
評價於:2024年12月11日
super recomandable, ill recommend it to my couple friends hehehe
訪客用戶
獨自出遊 高級房
入住於2024年10月
5.0
超讚
評價於:2024年10月16日
Very helpful staff 💯
Global SkyTrades
獨自出遊 尊貴房
入住於2023年12月
4.5
很好
評價於:2024年01月13日
Got a better room in order to get better WiFi and had no wifi
訪客用戶
獨自出遊
高級房
入住於2024年06月
訪客用戶
其他
尊貴房
入住於2024年07月
匿名用戶
與好友旅遊
標準房 1張大床
入住於2024年12月
訪客用戶
獨自出遊
高級房
入住於2024年10月
Global SkyTrades
獨自出遊
尊貴房
入住於2023年12月
Qi
夫妻/情侶出遊
尊貴房
入住於2024年06月
Ma Teresa
家庭出遊
高級房
入住於2024年03月
訪客用戶
獨自出遊
高級房
入住於2024年06月
訪客用戶
獨自出遊
標準房 1張大床
入住於2024年10月
訪客用戶
獨自出遊 高級房
入住於2024年06月
訪客用戶
其他 尊貴房
入住於2024年07月
匿名用戶
與好友旅遊 標準房 1張大床
入住於2024年12月
訪客用戶
獨自出遊 高級房
入住於2024年10月
Global SkyTrades
獨自出遊 尊貴房
入住於2023年12月
Qi
夫妻/情侶出遊 尊貴房
入住於2024年06月
Ma Teresa
家庭出遊 高級房
入住於2024年03月
訪客用戶
獨自出遊 高級房
入住於2024年06月
訪客用戶
獨自出遊 標準房 1張大床
入住於2024年10月