The hotel interior design is gorgeous, with modern French style, that’s the reason I decided to book this hotel. However, my room’s sewage system have serious issues. I only showered for 15-20mins, with both shower glass door and bathroom door closed. The sewage system doesn’t works at all. The water flooded bathroom floor and goes into bedroom. I didn’t aware that initially, and I slept over because of the wet floor. I then spend 40 minutes to play the role of housekeeping to clean the water. Meanwhile, Hotel management team won’t give any solution as my electronic devices are damaged, and my shoes are wet due to this flood water.
Besides, I request early check-in days before I arrived, because my flight departures at 5am, I didn’t sleep for that night. But, they provided early check-in for other guests (who even doesn’t request that), not for me. I fully understand early check-in is subject to availability and not every hotel contain this service. However, there is no loyalty program for this brand, and the two guests who able to check in is Europeans, and I’m Asian. I do believe it is discrimination. Especially I heard significant laughing from housekeeping upstairs when I’m extremely tired and uncomfortable, still waiting for regular check-in in the lobby.
A stunningly beautiful apartment with high ceilings. Furnishings were luxurious / great quality and everything was so clean. A definite step up from your usual apartment rental. Great location, a short walk from the city center and many great restaurants in the area. Check in information is only provided after check in time but there are lockers nearby if you arrive before check in. Would definitely stay here on our next visit!
匿名用戶
好友出遊
高級公寓
入住於2026年05月
4.5
很好
評價於:2026年05月21日
Very central location and close to everything! The flat is super cosy and well equipped also. We enjoyed staying with Be Mate!
訪客用戶
家庭出遊
豪華公寓
入住於2026年04月
5.0
超讚
評價於:2026年06月22日
my origninal booking was cancelled. this room is really nice, a surprise.
匿名用戶
獨自出遊 高級公寓
入住於2025年09月
2.7
評價於:2025年09月12日
The hotel interior design is gorgeous, with modern French style, that’s the reason I decided to book this hotel. However, my room’s sewage system have serious issues. I only showered for 15-20mins, with both shower glass door and bathroom door closed. The sewage system doesn’t works at all. The water flooded bathroom floor and goes into bedroom. I didn’t aware that initially, and I slept over because of the wet floor. I then spend 40 minutes to play the role of housekeeping to clean the water. Meanwhile, Hotel management team won’t give any solution as my electronic devices are damaged, and my shoes are wet due to this flood water.
Besides, I request early check-in days before I arrived, because my flight departures at 5am, I didn’t sleep for that night. But, they provided early check-in for other guests (who even doesn’t request that), not for me. I fully understand early check-in is subject to availability and not every hotel contain this service. However, there is no loyalty program for this brand, and the two guests who able to check in is Europeans, and I’m Asian. I do believe it is discrimination. Especially I heard significant laughing from housekeeping upstairs when I’m extremely tired and uncomfortable, still waiting for regular check-in in the lobby.
A stunningly beautiful apartment with high ceilings. Furnishings were luxurious / great quality and everything was so clean. A definite step up from your usual apartment rental. Great location, a short walk from the city center and many great restaurants in the area. Check in information is only provided after check in time but there are lockers nearby if you arrive before check in. Would definitely stay here on our next visit!
匿名用戶
好友出遊 高級公寓
入住於2026年05月
4.5
很好
評價於:2026年05月21日
Very central location and close to everything! The flat is super cosy and well equipped also. We enjoyed staying with Be Mate!
訪客用戶
家庭出遊 豪華公寓
入住於2026年04月
5.0
超讚
評價於:2026年06月22日
my origninal booking was cancelled. this room is really nice, a surprise.
匿名用戶
獨自出遊
高級公寓
入住於2025年09月
匿名用戶
獨自出遊
高級公寓
入住於2025年01月
匿名用戶
家庭出遊
豪華公寓
入住於2025年03月
匿名用戶
其他
複式房
入住於2025年01月
訪客用戶
家庭出遊
高級公寓
入住於2025年08月
訪客用戶
家庭出遊
複式房
入住於2025年07月
匿名用戶
家庭出遊
入住於2024年02月
匿名用戶
家庭出遊
複式房
入住於2026年05月
匿名用戶
好友出遊
高級公寓
入住於2026年05月
訪客用戶
家庭出遊
豪華公寓
入住於2026年04月
匿名用戶
獨自出遊 高級公寓
入住於2025年09月
匿名用戶
獨自出遊 高級公寓
入住於2025年01月
匿名用戶
家庭出遊 豪華公寓
入住於2025年03月
匿名用戶
其他 複式房
入住於2025年01月
訪客用戶
家庭出遊 高級公寓
入住於2025年08月
訪客用戶
家庭出遊 複式房
入住於2025年07月
匿名用戶
家庭出遊
入住於2024年02月
匿名用戶
家庭出遊 複式房
入住於2026年05月
匿名用戶
好友出遊 高級公寓
入住於2026年05月
訪客用戶
家庭出遊 豪華公寓
入住於2026年04月