貝·瑪特馬拉加中心 (Be Mate Málaga Centro)

The hotel interior design is gorgeous, with modern French style, that’s the reason I decided to book this hotel. However, my room’s sewage system have serious issues. I only showered for 15-20mins, with both shower glass door and bathroom door closed. The sewage system doesn’t works at all. The water flooded bathroom floor and goes into bedroom. I didn’t aware that initially, and I slept over because of the wet floor. I then spend 40 minutes to play the role of housekeeping to clean the water. Meanwhile, Hotel management team won’t give any solution as my electronic devices are damaged, and my shoes are wet due to this flood water. Besides, I request early check-in days before I arrived, because my flight departures at 5am, I didn’t sleep for that night. But, they provided early check-in for other guests (who even doesn’t request that), not for me. I fully understand early check-in is subject to availability and not every hotel contain this service. However, there is no loyalty program for this brand, and the two guests who able to check in is Europeans, and I’m Asian. I do believe it is discrimination. Especially I heard significant laughing from housekeeping upstairs when I’m extremely tired and uncomfortable, still waiting for regular check-in in the lobby.

在西班牙住過最好的公寓，位置非常便利去哪裡都很近，入住辦理流程很專業，住著很舒服，有陽台感覺非常好，隔音也不錯，唯一的缺點是住了三個晚上不含保潔，垃圾會比較多，如果能包含保潔服務會更好！

前台服務態度特別好 房間大到不行 客廳也大 大堂香氛很香 很適合全家旅遊 有廚台可以自己料理食物 咖啡 餐具鍋具一應俱全

Stylish accommodation with a bit of a wow factor. So close to being perfect, if only they could improve one or two things.

非常完美的酒店。房間足夠大，裝修有品位，有客廳有廚房，還貼心的準備了廚房用品小套裝。離景點也都不遠。非常非常推薦！！！

非常滿意 很大的房間 很適閤家庭 服務非常nice。感謝耐心接待！

太喜歡這裡了，乾淨整潔有品位！

Very central location and close to everything! The flat is super cosy and well equipped also. We enjoyed staying with Be Mate!

my origninal booking was cancelled. this room is really nice, a surprise.

非常喜歡的裝修風格，衞生做的很到位，廚房用品齊全，我們一家三口很寬敞，比住酒店舒適很多，強烈推薦！