Minha reserva suíte junior e eles entreguo uma quarto de 4 cama e estadia tava ruim
زاهر الأحمد
家庭出遊
三人房
入住於2025年07月
3.7
評價於:2025年07月30日
الفندق قريب من الحرم من جهة شارع ابراهيم الخليل
يحتاج اهتمام اكثر في الغرف وتجديد الفرش
匿名用戶
家庭出遊
四人房
入住於2025年07月
5.0
超讚
評價於:2025年08月17日
Good hotel, very good service. Staff was very friendly and was able to fulfill my needs!
訪客用戶
家庭出遊
四人房
入住於2025年08月
2.7
評價於:2025年08月23日
Waited very long at checkin counter. Staff kept doing other things or speaking to other people while dealing with my checkin. Eventually only gave us 2 of our 3 rooms. We went to haram and returned about 11pm then went to checkin coynter but again waited 30mins fir 2rd room keycards. Went to room and found 3beds when we booked 4bed room. Phoned reception but extra bed brought to room at 2am after calling multiple times.
訪客用戶
其他
標準雙人房
入住於2025年08月
2.7
評價於:2025年08月17日
Not sure how but It's says 5 star but its not, according to services and location it should be 2 star. 😠 Driver can't drop off luggage in front of the hotel. Luggage drop off is 5 mins away! 🧳 No service to bring luggage in, you gotta drag it yourself or pay extra! 😡 #HotelReview #TravelFail #LuggageNightmare
訪客用戶
家庭出遊
四人房
入住於2025年09月
4.5
很好
評價於:2025年09月28日
I booked Emaar Grand but they gave me room on next tower which is actually Emaar al Diyafa Hotel, said room is not ready on Emaar Grand tower. Room was quite small for 4 beds. Breakfast was truly good.
Wahid-TheOne
家庭出遊
三人房
入住於2025年08月
2.5
評價於:2025年08月16日
Started check in with a customer complaining while I was being served. When annoyed me was the receptionist taking her time to check me in but also while using her phone to watch several clips sent to her on whatspp.
Several lifts in the building which is like a game to which will open. During prayer time, leave around 10 minutes than you would normally do as the lift stops pretty much on each level for people to go prayers
Ahmed1974
夫妻/情侶出遊
標準雙人房
入住於2025年10月
1.7
評價於:2025年10月04日
The Room smells so bad from the bathroom. In the reception 2 customers were complaining from Ants in the room and the other one from water leak at the water tank.
The worst hotel ever
訪客用戶
家庭出遊
四人房
入住於2025年08月
2.5
評價於:2025年09月09日
One thing to note is that the distance to Haram is quite far, which can be difficult to manage with kids, especially in the heat. If you’re traveling with children, I would recommend staying somewhere a bit closer.
arouj malik
夫妻/情侶出遊
標準雙人房
入住於2024年12月
2.7
評價於:2024年12月04日
Very congested room with very small single beds ,i had ordered standard double room but they alot us 4seater room with very small single bed which are very uncomfortable .cleaniness is not very good .very disappointing .i requested 訂房網站.com to cancel or modify my booking as i was very disappointed by this room in which we cannot adjust properly but no satisfactory reply from 訂房網站.com also ,as i am diamond tier member i had multiple bookings with 訂房網站.com but they disappointed me as well.
Movaffagh kaebi
商務出差 精緻套房
入住於2025年10月
3.0
評價於:2025年10月12日
Minha reserva suíte junior e eles entreguo uma quarto de 4 cama e estadia tava ruim
زاهر الأحمد
家庭出遊 三人房
入住於2025年07月
3.7
評價於:2025年07月30日
الفندق قريب من الحرم من جهة شارع ابراهيم الخليل
يحتاج اهتمام اكثر في الغرف وتجديد الفرش
匿名用戶
家庭出遊 四人房
入住於2025年07月
5.0
超讚
評價於:2025年08月17日
Good hotel, very good service. Staff was very friendly and was able to fulfill my needs!
訪客用戶
家庭出遊 四人房
入住於2025年08月
2.7
評價於:2025年08月23日
Waited very long at checkin counter. Staff kept doing other things or speaking to other people while dealing with my checkin. Eventually only gave us 2 of our 3 rooms. We went to haram and returned about 11pm then went to checkin coynter but again waited 30mins fir 2rd room keycards. Went to room and found 3beds when we booked 4bed room. Phoned reception but extra bed brought to room at 2am after calling multiple times.
訪客用戶
其他 標準雙人房
入住於2025年08月
2.7
評價於:2025年08月17日
Not sure how but It's says 5 star but its not, according to services and location it should be 2 star. 😠 Driver can't drop off luggage in front of the hotel. Luggage drop off is 5 mins away! 🧳 No service to bring luggage in, you gotta drag it yourself or pay extra! 😡 #HotelReview #TravelFail #LuggageNightmare
訪客用戶
家庭出遊 四人房
入住於2025年09月
4.5
很好
評價於:2025年09月28日
I booked Emaar Grand but they gave me room on next tower which is actually Emaar al Diyafa Hotel, said room is not ready on Emaar Grand tower. Room was quite small for 4 beds. Breakfast was truly good.
Wahid-TheOne
家庭出遊 三人房
入住於2025年08月
2.5
評價於:2025年08月16日
Started check in with a customer complaining while I was being served. When annoyed me was the receptionist taking her time to check me in but also while using her phone to watch several clips sent to her on whatspp.
Several lifts in the building which is like a game to which will open. During prayer time, leave around 10 minutes than you would normally do as the lift stops pretty much on each level for people to go prayers
Ahmed1974
夫妻/情侶出遊 標準雙人房
入住於2025年10月
1.7
評價於:2025年10月04日
The Room smells so bad from the bathroom. In the reception 2 customers were complaining from Ants in the room and the other one from water leak at the water tank.
The worst hotel ever
訪客用戶
家庭出遊 四人房
入住於2025年08月
2.5
評價於:2025年09月09日
One thing to note is that the distance to Haram is quite far, which can be difficult to manage with kids, especially in the heat. If you’re traveling with children, I would recommend staying somewhere a bit closer.
arouj malik
夫妻/情侶出遊 標準雙人房
入住於2024年12月
2.7
評價於:2024年12月04日
Very congested room with very small single beds ,i had ordered standard double room but they alot us 4seater room with very small single bed which are very uncomfortable .cleaniness is not very good .very disappointing .i requested 訂房網站.com to cancel or modify my booking as i was very disappointed by this room in which we cannot adjust properly but no satisfactory reply from 訂房網站.com also ,as i am diamond tier member i had multiple bookings with 訂房網站.com but they disappointed me as well.
Movaffagh kaebi
商務出差
精緻套房
入住於2025年10月
زاهر الأحمد
家庭出遊
三人房
入住於2025年07月
匿名用戶
家庭出遊
四人房
入住於2025年07月
訪客用戶
家庭出遊
四人房
入住於2025年08月
訪客用戶
其他
標準雙人房
入住於2025年08月
訪客用戶
家庭出遊
四人房
入住於2025年09月
Wahid-TheOne
家庭出遊
三人房
入住於2025年08月
Ahmed1974
夫妻/情侶出遊
標準雙人房
入住於2025年10月
訪客用戶
家庭出遊
四人房
入住於2025年08月
arouj malik
夫妻/情侶出遊
標準雙人房
入住於2024年12月
Movaffagh kaebi
商務出差 精緻套房
入住於2025年10月
زاهر الأحمد
家庭出遊 三人房
入住於2025年07月
匿名用戶
家庭出遊 四人房
入住於2025年07月
訪客用戶
家庭出遊 四人房
入住於2025年08月
訪客用戶
其他 標準雙人房
入住於2025年08月
訪客用戶
家庭出遊 四人房
入住於2025年09月
Wahid-TheOne
家庭出遊 三人房
入住於2025年08月
Ahmed1974
夫妻/情侶出遊 標準雙人房
入住於2025年10月
訪客用戶
家庭出遊 四人房
入住於2025年08月
arouj malik
夫妻/情侶出遊 標準雙人房
入住於2024年12月