I booked this hotel for my parents. Where do I start ! The room, view, food and especially staff were amazing. A big thank you to Shahd from guest relations for her patience and professionalism. Thanks to her and the team we managed to pull off a surprise birthday for my father. The cake was succulent, the bouquet was beautiful… everything was on point.
Thank you Swissotel Makkah 🤍
訪客用戶
家庭出遊
城市景觀經典三人房
入住於2025年10月
5.0
超讚
評價於:2025年10月11日
Great experience, the staff was amazing and went way and beyond, we had 3 rooms 3428, 3431 both with kabba view. The rooms were clean and spacious the bathroom on the smaller side. The manager on our floor was great, he made our stay perfect, breakfast was sent to our room for my disable father. Very considerate. 10/10 overall. I have stayed in other hotels in clock tower but this by far is the best. Thank you, hope to stay again soon
تسجيل الدخول يحتاج وقت طويل لكثرة المعلومات المطلوبة لتسجيل الدخول او لصعوبة نظام الفندق والنظافة متوسطة دورةالمياة ليست نظيفة بمستوى خمسة نجوم والزجاج الخارجي لنافذة الغرفة وسخة جداً حرمتني من الاستمتاع بالإطلالة.
nurulyca
夫妻/情侶出遊
天房景觀經典特大床房
入住於2025年09月
5.0
超讚
評價於:2025年10月02日
Menginap di Swissôtel Makkah benar-benar pengalaman yang luar biasa. Lokasinya sangat strategis, hanya beberapa langkah menuju Masjidil Haram, sehingga memudahkan untuk beribadah. Dari kamar, pemandangan ke Haram sangat indah dan menenangkan hati.
Kamar yang saya tempati bersih, luas, dan nyaman, dengan fasilitas lengkap. Pelayanan staff juga sangat ramah dan sigap membantu setiap kebutuhan. Makanan yang disajikan di restoran hotel pun bervariasi, enak, dan cocok untuk berbagai selera.
Secara keseluruhan, Swissôtel Makkah memberikan kenyamanan maksimal selama berada di Tanah Suci. Sangat direkomendasikan bagi siapa saja yang ingin mendapatkan pengalaman menginap yang berkesan dekat Masjidil Haram.
匿名用戶
家庭出遊
天房景觀經典特大床房
入住於2025年10月
5.0
超讚
評價於:2025年10月15日
It’s my third time at the Swissotel Makkah and I was not disappointed. The room had a great view of the Kaaba, the breakfast was very rich, and the location is excellent. I can only recommend it!
Maxi Asad
好友出遊
天房景經典三人房
入住於2025年09月
3.2
評價於:2025年09月14日
The hotel concierge service is very poor, they are very slow with luggage service, we called 3 times and still no one came for luggage collocations, we told duty manager, and her answer was “O Really”, and then no apologies or nothing
Ayman zaki
好友出遊
城市景觀經典三人房
入住於2025年08月
4.7
很棒
評價於:2025年09月23日
Overall, the hotel was excellent, especially with its great location near Al-Haram and the Kaaba. The staff were very friendly and helpful, which made our stay even better. The only thing that could be improved is the breakfast it would be nice to have more variety of options
訪客用戶
夫妻/情侶出遊
城市景觀經典三人房
入住於2025年06月
5.0
超讚
評價於:2025年06月28日
One of the best hotels I have stayed at. Extremely close to the haraam with two entrances either via outside the street past al safah tower or can go through the clock tower. You have the option of both safa tower and the clock tower for food and shopping. The service was brilliant. Honestly there is absolutely nothing I could even complain about. If I was to return again I would 100% book again. The staff are absolutely amazing.
Mostafa M Adam
獨自出遊
城景經典雙床房
入住於2025年09月
4.7
很棒
評價於:2025年09月23日
So nice reception guys helpful and friendly, room service was great, I strongly recommend this hotel for others
Asma Mestiri
家庭出遊 天房景觀經典特大床房
入住於2025年10月
5.0
超讚
評價於:2025年10月11日
I booked this hotel for my parents. Where do I start ! The room, view, food and especially staff were amazing. A big thank you to Shahd from guest relations for her patience and professionalism. Thanks to her and the team we managed to pull off a surprise birthday for my father. The cake was succulent, the bouquet was beautiful… everything was on point.
Thank you Swissotel Makkah 🤍
訪客用戶
家庭出遊 城市景觀經典三人房
入住於2025年10月
5.0
超讚
評價於:2025年10月11日
Great experience, the staff was amazing and went way and beyond, we had 3 rooms 3428, 3431 both with kabba view. The rooms were clean and spacious the bathroom on the smaller side. The manager on our floor was great, he made our stay perfect, breakfast was sent to our room for my disable father. Very considerate. 10/10 overall. I have stayed in other hotels in clock tower but this by far is the best. Thank you, hope to stay again soon
تسجيل الدخول يحتاج وقت طويل لكثرة المعلومات المطلوبة لتسجيل الدخول او لصعوبة نظام الفندق والنظافة متوسطة دورةالمياة ليست نظيفة بمستوى خمسة نجوم والزجاج الخارجي لنافذة الغرفة وسخة جداً حرمتني من الاستمتاع بالإطلالة.
nurulyca
夫妻/情侶出遊 天房景觀經典特大床房
入住於2025年09月
5.0
超讚
評價於:2025年10月02日
Menginap di Swissôtel Makkah benar-benar pengalaman yang luar biasa. Lokasinya sangat strategis, hanya beberapa langkah menuju Masjidil Haram, sehingga memudahkan untuk beribadah. Dari kamar, pemandangan ke Haram sangat indah dan menenangkan hati.
Kamar yang saya tempati bersih, luas, dan nyaman, dengan fasilitas lengkap. Pelayanan staff juga sangat ramah dan sigap membantu setiap kebutuhan. Makanan yang disajikan di restoran hotel pun bervariasi, enak, dan cocok untuk berbagai selera.
Secara keseluruhan, Swissôtel Makkah memberikan kenyamanan maksimal selama berada di Tanah Suci. Sangat direkomendasikan bagi siapa saja yang ingin mendapatkan pengalaman menginap yang berkesan dekat Masjidil Haram.
匿名用戶
家庭出遊 天房景觀經典特大床房
入住於2025年10月
5.0
超讚
評價於:2025年10月15日
It’s my third time at the Swissotel Makkah and I was not disappointed. The room had a great view of the Kaaba, the breakfast was very rich, and the location is excellent. I can only recommend it!
Maxi Asad
好友出遊 天房景經典三人房
入住於2025年09月
3.2
評價於:2025年09月14日
The hotel concierge service is very poor, they are very slow with luggage service, we called 3 times and still no one came for luggage collocations, we told duty manager, and her answer was “O Really”, and then no apologies or nothing
Ayman zaki
好友出遊 城市景觀經典三人房
入住於2025年08月
4.7
很棒
評價於:2025年09月23日
Overall, the hotel was excellent, especially with its great location near Al-Haram and the Kaaba. The staff were very friendly and helpful, which made our stay even better. The only thing that could be improved is the breakfast it would be nice to have more variety of options
訪客用戶
夫妻/情侶出遊 城市景觀經典三人房
入住於2025年06月
5.0
超讚
評價於:2025年06月28日
One of the best hotels I have stayed at. Extremely close to the haraam with two entrances either via outside the street past al safah tower or can go through the clock tower. You have the option of both safa tower and the clock tower for food and shopping. The service was brilliant. Honestly there is absolutely nothing I could even complain about. If I was to return again I would 100% book again. The staff are absolutely amazing.
Mostafa M Adam
獨自出遊 城景經典雙床房
入住於2025年09月
4.7
很棒
評價於:2025年09月23日
So nice reception guys helpful and friendly, room service was great, I strongly recommend this hotel for others
Asma Mestiri
家庭出遊
天房景觀經典特大床房
入住於2025年10月
訪客用戶
家庭出遊
城市景觀經典三人房
入住於2025年10月
pxq200****
家庭出遊
天房景觀尊貴特大床房
入住於2025年10月
ابومحمد 2020
家庭出遊
城景經典雙床房
入住於2025年10月
nurulyca
夫妻/情侶出遊
天房景觀經典特大床房
入住於2025年09月
匿名用戶
家庭出遊
天房景觀經典特大床房
入住於2025年10月
Maxi Asad
好友出遊
天房景經典三人房
入住於2025年09月
Ayman zaki
好友出遊
城市景觀經典三人房
入住於2025年08月
訪客用戶
夫妻/情侶出遊
城市景觀經典三人房
入住於2025年06月
Mostafa M Adam
獨自出遊
城景經典雙床房
入住於2025年09月
Asma Mestiri
家庭出遊 天房景觀經典特大床房
入住於2025年10月
訪客用戶
家庭出遊 城市景觀經典三人房
入住於2025年10月
pxq200****
家庭出遊 天房景觀尊貴特大床房
入住於2025年10月
ابومحمد 2020
家庭出遊 城景經典雙床房
入住於2025年10月
nurulyca
夫妻/情侶出遊 天房景觀經典特大床房
入住於2025年09月
匿名用戶
家庭出遊 天房景觀經典特大床房
入住於2025年10月
Maxi Asad
好友出遊 天房景經典三人房
入住於2025年09月
Ayman zaki
好友出遊 城市景觀經典三人房
入住於2025年08月
訪客用戶
夫妻/情侶出遊 城市景觀經典三人房
入住於2025年06月
Mostafa M Adam
獨自出遊 城景經典雙床房
入住於2025年09月