TIME Ruba酒店及套房 (Time Ruba Hotel & Suites)

特別好的賓館

衞生乾淨整潔

服務態度很好

I stayed at TIME Ruba Hotel & Suites and while the staff were very kind, helpful, and respectful, the overall experience didn’t meet expectations for a hotel of this category. Breakfast was repetitive with very little variation from day to day. When it comes to the room, I booked a suite (their best according to reception), yet there were several issues: • Stains on the carpet • Burn marks and damage on the curtain • Dirty couch • The balcony door wouldn’t close properly • Poor maintenance overall (e.g., torn fabric, damaged furniture) Additionally, I found a bug on the bed and experienced a lot of mosquitos, possibly because of the faulty balcony door. The swimming pool experience was also disappointing. The sauna was out of order, the steam room was permanently closed, and the jacuzzi wasn’t working. The male pool was delayed in opening, yet it closed on time—meaning less swimming time than scheduled. The shuttle service to Haram lacked clear communication. Neither the reception nor the driver provided proper guidance on where to find the bus at the Haram, or where it stops. When asked, the driver just vaguely pointed in the general direction. I believe the hotel staff are doing their best, but it’s clear that they are not given enough resources or support from management. This place has potential but currently falls short in many ways.

Hotel was really nice with all 5 star amenities. Room was large and clean. Washroom was big and super clean. Only problem was it's location. Very far from Haram. Shuttle service during last ashra of ramadan was very tricky with no check n balance from Hotel management. Taxi's were super expensive charging 50-80 riyals one way to and from Haram. However you can also take # 10 Makkah bus to Haram which charges only 4 riyals. The bus stop is right next to Hotel and drops at Jabal e Kabah station. Overall Hotel was value for money.

Decent hotel for its price, children enjoyed the swimming pools, staff where friendly, food was amazing. Only issue was the cleaning and room service, maybe it was because I use to leave late at night. Other than that I can’t fault the hotel zz

الفندق جديد ونظيف الغرف واسعة السعر مناسب الموقع بعيد عن الحرم لذلك التطبيقات والتكاسي غالية الفطور الرمضاني غالي ولا يستاهل موظفين الاسقبال غير محترفين تليفون الغرفة لا يعمل

seandainya parkir bis diterminal gak pindah pindah mungkin hotel ini lebih bagus pelayanan bisa 1 jam sekali jalan 1.5 km dari termial bis ke plataran masjid

Excellent hotel and good restaurant

فندق رائع كل العاملين فيه متعاونين اخص بلذكر الاستاذ موفق قابلته في الاستقبال صدفه ماقصر معي لمساعدتي لأختيار غرفه ترضيني الله يبارك له وايضا الاخ سعود القحطاني والله فارس لهم التحيه والتقدير ربنا يبارك فيهم