DON'T GO TO THIS PLACE!
Absolutely terrible experience. When we arrived at the room for our honeymoon, there was blood on the pillowcase and heaps of insects throughout the room, which was clearly a serious health and hygiene issue. We immediately raised the problem with the staff, but the person in charge was rude and completely dismissive, literally saying they “don’t care” and refusing to give any refund or proper solution, so we had no other choices but to leave at 9pm
The room was unsafe, unhygienic, and unacceptable for any paying guest. Customer service was shocking and there was no accountability whatsoever. I would strongly advise others to avoid this place unless you want to risk your health and be treated with complete disrespect.
Also we will not use 訂房網站 again in the future, as the experience was extremely disappointing. We paid for a 6 night stay but were forced to leave on the first night, with no refund provided. We lost both time and money, and it completely ruined our honeymoon plans as well as my wife’s birthday celebration.
訪客用戶
夫妻/情侶出遊 豪華大床房
入住於2026年05月
1.5
評價於:2026年05月20日
DON'T GO TO THIS PLACE!
Absolutely terrible experience. When we arrived at the room for our honeymoon, there was blood on the pillowcase and heaps of insects throughout the room, which was clearly a serious health and hygiene issue. We immediately raised the problem with the staff, but the person in charge was rude and completely dismissive, literally saying they “don’t care” and refusing to give any refund or proper solution, so we had no other choices but to leave at 9pm
The room was unsafe, unhygienic, and unacceptable for any paying guest. Customer service was shocking and there was no accountability whatsoever. I would strongly advise others to avoid this place unless you want to risk your health and be treated with complete disrespect.
Also we will not use 訂房網站 again in the future, as the experience was extremely disappointing. We paid for a 6 night stay but were forced to leave on the first night, with no refund provided. We lost both time and money, and it completely ruined our honeymoon plans as well as my wife’s birthday celebration.
訪客用戶
夫妻/情侶出遊
豪華大床房
入住於2026年05月
訪客用戶
夫妻/情侶出遊 豪華大床房
入住於2026年05月