This hotel worst as I'm arrived to check in & call for assistance but the operator don't even can assist me due to language as i don't know how to enter the building. Even i rang the ball the door can't opened and waiting for 1 hour just in case operator will come down to open the door. I'm try again to call and request to check in however the don't entertain as I can't speak spain. I need to find another hotel as I'm arrive late from the long flight. I'm so frustrated as try many way and ask local people how to enter and event the restaurant beside building don't know if the address of hotel it's correct. I need to cancel the booked and due to tired and jet lag I'm manage to comms with customer support after I'm wrongly book date another hotel on the same day. It's really make me sad as my booking been deduct from that hotel management or i don't know if Trip management did that. I'm looking for explanation and get back my money.
Mr Nobody
其他
雙人房（1 張雙人床或 2 張單人床）
入住於2023年08月
4.2
很好
評價於：2023年08月28日
Excelente ubicación a menos a pie de 10 minutos de la estación de Atocha.
Es un lugar ideal para hacer noche y seguir tu viaje o si piensas estar todo el día visitando Madrid y buscas un alojamiento económico cerca de Atocha, Cibeles o el parque del Retiro, etc.
Nuestra habitación era muy sencilla con lavamanos, plato de ducha y toallas. El baño estaba fuera de la habitación y compartido con otros huéspedes, en nuestra opinión el baño estaba bastante limpio.
Mohd Rizal
商務出差 單人房
入住於2023年09月
1.0
評價於：2023年09月19日
This hotel worst as I'm arrived to check in & call for assistance but the operator don't even can assist me due to language as i don't know how to enter the building. Even i rang the ball the door can't opened and waiting for 1 hour just in case operator will come down to open the door. I'm try again to call and request to check in however the don't entertain as I can't speak spain. I need to find another hotel as I'm arrive late from the long flight. I'm so frustrated as try many way and ask local people how to enter and event the restaurant beside building don't know if the address of hotel it's correct. I need to cancel the booked and due to tired and jet lag I'm manage to comms with customer support after I'm wrongly book date another hotel on the same day. It's really make me sad as my booking been deduct from that hotel management or i don't know if Trip management did that. I'm looking for explanation and get back my money.
Mr Nobody
其他 雙人房（1 張雙人床或 2 張單人床）
入住於2023年08月
4.2
很好
評價於：2023年08月28日
Excelente ubicación a menos a pie de 10 minutos de la estación de Atocha.
Es un lugar ideal para hacer noche y seguir tu viaje o si piensas estar todo el día visitando Madrid y buscas un alojamiento económico cerca de Atocha, Cibeles o el parque del Retiro, etc.
Nuestra habitación era muy sencilla con lavamanos, plato de ducha y toallas. El baño estaba fuera de la habitación y compartido con otros huéspedes, en nuestra opinión el baño estaba bastante limpio.
Mohd Rizal
商務出差
單人房
入住於2023年09月
Mr Nobody
其他
雙人房（1 張雙人床或 2 張單人床）
入住於2023年08月
Mohd Rizal
商務出差 單人房
入住於2023年09月
Mr Nobody
其他 雙人房（1 張雙人床或 2 張單人床）
入住於2023年08月