This is a serious complaint about the restaurant Market of this hotel. I stayed here for three days this time, every time I sit there for more than 10mins just to wait for service. Others western tourists got served the water immediately. The waiter also did small talk with them, but me? Totally ignored by all the waiters!
I have to call them, after I just ordered the sandwich then the waiter grabbed the menu from me! I have to chase him to ask for tea!
訪客用戶
夫妻/情侶出遊
街景豪華特大床房
入住於2025年01月
5.0
超讚
評價於:2025年01月27日
What an amazing stay we had at the Madrid Edition. It’s such a beautiful and well appointed hotel. Very friendly and professional staff. The rooms are spacious and have nice amenities. The hotel has an excellent lobby bar, a perfect cocktailbar and a club! We loved everything about it. We will definitely come back!!
Zac Zhang
夫妻/情侶出遊
高級房, 2 張大床, 陽台, 庭院景觀
入住於2024年09月
5.0
超讚
評價於:2024年09月21日
This is the BEST Edition I've stayed ever, from the moment I got off the taxi, the staff was so attentive, from checking in to going to my room, everything was seamless. Every staff you meet in the hotel was friendly and welcoming. Facilities in the hotel is second to none and love the interior design in the hotel. Definitely will stay again
作為淡季也要5000人民幣一晚的酒店,馬德里的edition從室內設計到客房配置都非常平庸,很小,庭院房毫無景觀,比起其它國家的edition要差很多,比如三亞的,倫敦的。服務上,門口接待人員態度很好,但前台經常衹有一個人,這個人要負責check in or out,負責安排存取行李,還要負責解決一些客人的臨時問題,導致效率很低,我去前台諮詢、處理事情總是排隊,甚至要等候十幾分鍾。
This is a serious complaint about the restaurant Market of this hotel. I stayed here for three days this time, every time I sit there for more than 10mins just to wait for service. Others western tourists got served the water immediately. The waiter also did small talk with them, but me? Totally ignored by all the waiters!
I have to call them, after I just ordered the sandwich then the waiter grabbed the menu from me! I have to chase him to ask for tea!
訪客用戶
夫妻/情侶出遊 街景豪華特大床房
入住於2025年01月
5.0
超讚
評價於:2025年01月27日
What an amazing stay we had at the Madrid Edition. It’s such a beautiful and well appointed hotel. Very friendly and professional staff. The rooms are spacious and have nice amenities. The hotel has an excellent lobby bar, a perfect cocktailbar and a club! We loved everything about it. We will definitely come back!!
Zac Zhang
夫妻/情侶出遊 高級房, 2 張大床, 陽台, 庭院景觀
入住於2024年09月
5.0
超讚
評價於:2024年09月21日
This is the BEST Edition I've stayed ever, from the moment I got off the taxi, the staff was so attentive, from checking in to going to my room, everything was seamless. Every staff you meet in the hotel was friendly and welcoming. Facilities in the hotel is second to none and love the interior design in the hotel. Definitely will stay again
作為淡季也要5000人民幣一晚的酒店,馬德里的edition從室內設計到客房配置都非常平庸,很小,庭院房毫無景觀,比起其它國家的edition要差很多,比如三亞的,倫敦的。服務上,門口接待人員態度很好,但前台經常衹有一個人,這個人要負責check in or out,負責安排存取行李,還要負責解決一些客人的臨時問題,導致效率很低,我去前台諮詢、處理事情總是排隊,甚至要等候十幾分鍾。
1380278****
家庭出遊
高級房, 2 張大床, 露台, 庭院景觀
入住於2025年09月
joyce_ly
好友出遊
高級房, 1 張特大床, 庭院景觀
入住於2025年09月
beili
家庭出遊
高級房, 1 張特大床, 庭院景觀
入住於2025年10月
_WeChat29280****
家庭出遊
高級房, 2 張大床, 露台, 庭院景觀
入住於2025年08月
202033****
家庭出遊
高級房, 1 張特大床, 庭院景觀
入住於2025年10月
M236534****
獨自出遊
街景豪華特大床房
入住於2025年03月
訪客用戶
夫妻/情侶出遊
街景豪華特大床房
入住於2025年01月
Zac Zhang
夫妻/情侶出遊
高級房, 2 張大床, 陽台, 庭院景觀
入住於2024年09月
匿名用戶
夫妻/情侶出遊
高級房, 1 張特大床, 庭院景觀
入住於2025年07月
Jasminezhener
家庭出遊
高級房, 2 張大床, 陽台, 庭院景觀
入住於2025年01月
1380278****
家庭出遊 高級房, 2 張大床, 露台, 庭院景觀
入住於2025年09月
joyce_ly
好友出遊 高級房, 1 張特大床, 庭院景觀
入住於2025年09月
beili
家庭出遊 高級房, 1 張特大床, 庭院景觀
入住於2025年10月
_WeChat29280****
家庭出遊 高級房, 2 張大床, 露台, 庭院景觀
入住於2025年08月
202033****
家庭出遊 高級房, 1 張特大床, 庭院景觀
入住於2025年10月
M236534****
獨自出遊 街景豪華特大床房
入住於2025年03月
訪客用戶
夫妻/情侶出遊 街景豪華特大床房
入住於2025年01月
Zac Zhang
夫妻/情侶出遊 高級房, 2 張大床, 陽台, 庭院景觀
入住於2024年09月
匿名用戶
夫妻/情侶出遊 高級房, 1 張特大床, 庭院景觀
入住於2025年07月
Jasminezhener
家庭出遊 高級房, 2 張大床, 陽台, 庭院景觀
入住於2025年01月