❗️ The door handles are very sharp metal, which I think would be dangerous in a slippery area like the bathroom, especially if you have children with you. For me personally been traveling quite a lot countries and stay different luxury or normal 4/5 stars hotels, it is the first time seeing this kinda unreasonable design. I cannot imagine what gonna happen if someone slipped.❗️
😉 The room was of a good size, well maintained, the mattress was very comfortable, the smart curtains were nice, and free drinking water was provided every day.
😅 The hot water temperature was not high enough and the water pressure was a little lacking.
🤓Overall, it was a great opportunity to experience a 30-story restaurant, given that there aren't many high-rise buildings nearby. But for the same price, there might be more exciting options downtown.
匿名用戶
家庭出遊
入住於2025年05月
3.7
評價於:2025年05月29日
Hotel 5 estrellas antiguo.
Le hace falta remodelación, manchas en madera del suelo, botones de bajada de la persiana rotos.
El desayuno NO merece la pena. Pobre, poca variedad literalmente solo hay una mesa.
Johnny B Good
夫妻/情侶出遊
高級雙人房
入住於2025年10月
3.0
評價於:2025年10月11日
The hotel is far from the city centre. It takes almost half an hour by UBER or taxi to arrive in the city centre. The area near the hotel has 4 tall towers, and a few minutes away is a little sunken area with a few restaurants and clothing shops, but no supermarket nearby. In the lobby of the hotel there were many visitors dressed in suits everyday for conventions. They often blocked us when we tried to pass by or they crowded the elevators. Our room was not new at all; we wanted to change the room but we were told the hotel is full so "come back tomorrow". Our shower door would not close, so water leaked out a lot. Our bathroom sliding door was so crooked that there was a big gap when it was "closed". The bathroom sink water drained extremely slowly and was almost overflowing. The lights control system is stupid, with no separate light controls for the bathroom. Either all the lights on or all the lights off. Overall the hotel is ok, but many things need fixing.
Gramublan
夫妻/情侶出遊
高級雙人房
入住於2025年08月
5.0
超讚
評價於:2025年08月18日
Veníamos de pasar unos días en otro hotel 5 estrellas algo desencantados...ha sido entrar a este hotel y a pesar de que alguna cosa sin importancia se puede pulir hemos pasado una estancia genial,habitaciones acordes a la categoría y precio,cama y almohadas super cómodas,hemos dormido genial.
Atención muy buena y personal del hotel simpático y resolutivo.
Volveremos sin dudarlo!
JohnStone
好友出遊
精緻套房
入住於2025年08月
3.2
評價於:2025年08月24日
very good hotel but pay for access to spa when the most espensive room is not normal 1 night more 300€ and pay spa seriously !, and 1 hours no more , the women's come for say is finish lets go is normal is 5 starts hotel !!!
Baza
家庭出遊
入住於2025年04月
5.0
超讚
評價於:2025年04月21日
Hôtel au top
Emplacement proche du stade bernabeu et pas loin du centre ville
Calme propre
Petit déjeuner copieux et bon
Accueil impeccable
Excelentes instalaciones, magnífica atención y vistas de la habitación increíbles. Gracias.
Olivaniker
家庭出遊
入住於2025年03月
5.0
超讚
評價於:2025年03月02日
Un trato muy bueno por parte de los/las dependientes/as. La limpieza de las habitaciones muy buenas, y los servicios que incluye la estancia muy buenos también. Repetiremos!
Oliver_Peng
商務出差
入住於2025年09月
4.5
很好
評價於:2025年10月01日
❗️ The door handles are very sharp metal, which I think would be dangerous in a slippery area like the bathroom, especially if you have children with you. For me personally been traveling quite a lot countries and stay different luxury or normal 4/5 stars hotels, it is the first time seeing this kinda unreasonable design. I cannot imagine what gonna happen if someone slipped.❗️
😉 The room was of a good size, well maintained, the mattress was very comfortable, the smart curtains were nice, and free drinking water was provided every day.
😅 The hot water temperature was not high enough and the water pressure was a little lacking.
🤓Overall, it was a great opportunity to experience a 30-story restaurant, given that there aren't many high-rise buildings nearby. But for the same price, there might be more exciting options downtown.
匿名用戶
家庭出遊
入住於2025年05月
3.7
評價於:2025年05月29日
Hotel 5 estrellas antiguo.
Le hace falta remodelación, manchas en madera del suelo, botones de bajada de la persiana rotos.
El desayuno NO merece la pena. Pobre, poca variedad literalmente solo hay una mesa.
Johnny B Good
夫妻/情侶出遊 高級雙人房
入住於2025年10月
3.0
評價於:2025年10月11日
The hotel is far from the city centre. It takes almost half an hour by UBER or taxi to arrive in the city centre. The area near the hotel has 4 tall towers, and a few minutes away is a little sunken area with a few restaurants and clothing shops, but no supermarket nearby. In the lobby of the hotel there were many visitors dressed in suits everyday for conventions. They often blocked us when we tried to pass by or they crowded the elevators. Our room was not new at all; we wanted to change the room but we were told the hotel is full so "come back tomorrow". Our shower door would not close, so water leaked out a lot. Our bathroom sliding door was so crooked that there was a big gap when it was "closed". The bathroom sink water drained extremely slowly and was almost overflowing. The lights control system is stupid, with no separate light controls for the bathroom. Either all the lights on or all the lights off. Overall the hotel is ok, but many things need fixing.
Gramublan
夫妻/情侶出遊 高級雙人房
入住於2025年08月
5.0
超讚
評價於:2025年08月18日
Veníamos de pasar unos días en otro hotel 5 estrellas algo desencantados...ha sido entrar a este hotel y a pesar de que alguna cosa sin importancia se puede pulir hemos pasado una estancia genial,habitaciones acordes a la categoría y precio,cama y almohadas super cómodas,hemos dormido genial.
Atención muy buena y personal del hotel simpático y resolutivo.
Volveremos sin dudarlo!
JohnStone
好友出遊 精緻套房
入住於2025年08月
3.2
評價於:2025年08月24日
very good hotel but pay for access to spa when the most espensive room is not normal 1 night more 300€ and pay spa seriously !, and 1 hours no more , the women's come for say is finish lets go is normal is 5 starts hotel !!!
Baza
家庭出遊
入住於2025年04月
5.0
超讚
評價於:2025年04月21日
Hôtel au top
Emplacement proche du stade bernabeu et pas loin du centre ville
Calme propre
Petit déjeuner copieux et bon
Accueil impeccable
Excelentes instalaciones, magnífica atención y vistas de la habitación increíbles. Gracias.
Olivaniker
家庭出遊
入住於2025年03月
5.0
超讚
評價於:2025年03月02日
Un trato muy bueno por parte de los/las dependientes/as. La limpieza de las habitaciones muy buenas, y los servicios que incluye la estancia muy buenos también. Repetiremos!
Oliver_Peng
商務出差
入住於2025年09月
匿名用戶
家庭出遊
入住於2025年05月
Johnny B Good
夫妻/情侶出遊
高級雙人房
入住於2025年10月
Gramublan
夫妻/情侶出遊
高級雙人房
入住於2025年08月
JohnStone
好友出遊
精緻套房
入住於2025年08月
Baza
家庭出遊
入住於2025年04月
Benjamin0509
商務出差
入住於2025年05月
203205****
家庭出遊
高級雙人房
入住於2025年09月
訪客用戶
獨自出遊
高級雙人房
入住於2025年04月
Olivaniker
家庭出遊
入住於2025年03月
Oliver_Peng
商務出差
入住於2025年09月
匿名用戶
家庭出遊
入住於2025年05月
Johnny B Good
夫妻/情侶出遊 高級雙人房
入住於2025年10月
Gramublan
夫妻/情侶出遊 高級雙人房
入住於2025年08月
JohnStone
好友出遊 精緻套房
入住於2025年08月
Baza
家庭出遊
入住於2025年04月
Benjamin0509
商務出差
入住於2025年05月
203205****
家庭出遊 高級雙人房
入住於2025年09月
訪客用戶
獨自出遊 高級雙人房
入住於2025年04月
Olivaniker
家庭出遊
入住於2025年03月