~good behaviour, good location, great people, nice rooms, clean and hygienic.. its at the heart of the Aminabad market and near Tunday kababi...4-5 km from railway station
訪客用戶
家庭出遊
入住於
4.0
評價於:2025年02月18日
Good place to stay. You can get transport easily and the market is also nearby. Food is not great but works.
訪客用戶
獨自出遊
入住於
3.0
評價於:2024年12月18日
The staff was friendly and polite, but i was not given toilet paper when i asked and had to pay for the bottle of water. The most unpleasant thing i found was the smell in the room due to the water seeping into the wall to the hallway when showering. The paint is peeling and efflorescence is visible on the brickwork. The bed linen was dirty and not washed properly.
訪客用戶
其他
入住於
1.0
評價於:2024年12月09日
Review: "i had a deeply distressing experience with this app during an already heartbreaking time. I had booked a hotel through this platform, but unfortunately, i had to cancel due to the sudden demise of my father. Despite explaining the situation and providing necessary documentation, the customer support team showed no empathy or flexibility. They refused to cooperate or provide any assistance in rescheduling or refunding the booking. It was incredibly disappointing to face such insensitivity during a family tragedy. A little understanding and support from the company could have made a big difference, but their rigid policies and lack of compassion made an already painful time even worse. I would not recommend using this app if you're looking for customer service that values humanity and understanding"
訪客用戶
夫妻/情侶出遊
入住於
1.0
評價於:2024年12月01日
The facilities are very bad. The staff is very rude and as we had booked we got flexible check in time from 6 am to 8 am.But the staff refused to accept it even though we showed them the booking confirmation status and messages which we had received through WhatsApp and mail.The manager charged me 700 rupees extra because I checked in at the wrong time and according to the manager, I had to check in at 12 pm.
The staff and manager have very bad behaviour with the guests. Very bad service.
訪客用戶
其他
入住於
5.0
超讚
評價於:2024年10月25日
The hotel service was very nice. It was great pleasure to stay in this hotel. I would like to stay again when i visit to lucknow.
訪客用戶
其他
入住於
4.0
評價於:2025年04月29日
Hotel is good and clean . Food is also delicious
訪客用戶
其他
入住於2024年06月
3.0
評價於:2024年06月26日
Stay was good but staff are non cooperative and behaviour was not good they didn’t provide basic facilities like clean towel bathing soap toothpaste etc.
訪客用戶
其他
入住於2024年06月
2.0
評價於:2024年06月15日
No teeth kit and no shaving kit given and room was stinky and bed sheet also stinks and check in not good
訪客用戶
其他
入住於2024年05月
2.0
評價於:2024年05月26日
Poor services with respect to the food. Telephone was not working. Rooms are not airy. Won't recommend the hotel. Charged extra 500 as i checked in at 9am though i had to leave at 12am. Will not repeat for sure.
訪客用戶
家庭出遊
入住於
5.0
超讚
評價於:2025年02月22日
~good behaviour, good location, great people, nice rooms, clean and hygienic.. its at the heart of the Aminabad market and near Tunday kababi...4-5 km from railway station
訪客用戶
家庭出遊
入住於
4.0
評價於:2025年02月18日
Good place to stay. You can get transport easily and the market is also nearby. Food is not great but works.
訪客用戶
獨自出遊
入住於
3.0
評價於:2024年12月18日
The staff was friendly and polite, but i was not given toilet paper when i asked and had to pay for the bottle of water. The most unpleasant thing i found was the smell in the room due to the water seeping into the wall to the hallway when showering. The paint is peeling and efflorescence is visible on the brickwork. The bed linen was dirty and not washed properly.
訪客用戶
其他
入住於
1.0
評價於:2024年12月09日
Review: "i had a deeply distressing experience with this app during an already heartbreaking time. I had booked a hotel through this platform, but unfortunately, i had to cancel due to the sudden demise of my father. Despite explaining the situation and providing necessary documentation, the customer support team showed no empathy or flexibility. They refused to cooperate or provide any assistance in rescheduling or refunding the booking. It was incredibly disappointing to face such insensitivity during a family tragedy. A little understanding and support from the company could have made a big difference, but their rigid policies and lack of compassion made an already painful time even worse. I would not recommend using this app if you're looking for customer service that values humanity and understanding"
訪客用戶
夫妻/情侶出遊
入住於
1.0
評價於:2024年12月01日
The facilities are very bad. The staff is very rude and as we had booked we got flexible check in time from 6 am to 8 am.But the staff refused to accept it even though we showed them the booking confirmation status and messages which we had received through WhatsApp and mail.The manager charged me 700 rupees extra because I checked in at the wrong time and according to the manager, I had to check in at 12 pm.
The staff and manager have very bad behaviour with the guests. Very bad service.
訪客用戶
其他
入住於
5.0
超讚
評價於:2024年10月25日
The hotel service was very nice. It was great pleasure to stay in this hotel. I would like to stay again when i visit to lucknow.
訪客用戶
其他
入住於
4.0
評價於:2025年04月29日
Hotel is good and clean . Food is also delicious
訪客用戶
其他
入住於2024年06月
3.0
評價於:2024年06月26日
Stay was good but staff are non cooperative and behaviour was not good they didn’t provide basic facilities like clean towel bathing soap toothpaste etc.
訪客用戶
其他
入住於2024年06月
2.0
評價於:2024年06月15日
No teeth kit and no shaving kit given and room was stinky and bed sheet also stinks and check in not good
訪客用戶
其他
入住於2024年05月
2.0
評價於:2024年05月26日
Poor services with respect to the food. Telephone was not working. Rooms are not airy. Won't recommend the hotel. Charged extra 500 as i checked in at 9am though i had to leave at 12am. Will not repeat for sure.
希拉大酒店
(Hotel Heera Grand)附近飯店推薦
常見問題
希拉大酒店的入住和退房時間是什麼?
入住時間:12:00-24:00 退房時間:10:30-11:00
希拉大酒店是否提供早餐?
飯店不提供早餐。
希拉大酒店提供哪些設施及服務?
停車場,24小時服務
希拉大酒店附近有什麼熱門景點?
British Residency(約1.1公里),Bara Imambara(約2.4公里),Rumi Darwaza(約2.7公里)
訪客用戶
家庭出遊
訪客用戶
家庭出遊
訪客用戶
獨自出遊
訪客用戶
其他
訪客用戶
夫妻/情侶出遊
訪客用戶
其他
訪客用戶
其他
訪客用戶
其他
入住於2024年06月
訪客用戶
其他
入住於2024年06月
訪客用戶
其他
入住於2024年05月
訪客用戶
家庭出遊
入住於
訪客用戶
家庭出遊
入住於
訪客用戶
獨自出遊
入住於
訪客用戶
其他
入住於
訪客用戶
夫妻/情侶出遊
入住於
訪客用戶
其他
入住於
訪客用戶
其他
入住於
訪客用戶
其他
入住於2024年06月
訪客用戶
其他
入住於2024年06月
訪客用戶
其他
入住於2024年05月