路易斯威爾機場舒適套房酒店 (Comfort Suites Louisville Airport)

The room wasn't as advertised, no jacuzzi tub even though I put it as a filter. The staff was super rude, the room was dirty with a condom on the ground under the night stand, when I brought it to Management they didn't seem to care wouldn't switch us rooms to the one I booked that had a jacuzzi tub. Over all horrible experience I want to talk go someone in Management at 訂房網站 about this. It's not right. I believe we should be comped a rook at another choice hotel, I will pay for a night if the second night is free or at the very least give me %50 off of my next booking. They were renovating the 2nd floor, there was paint on the floor, nobody mentioned this to us before checking in. So can someone from 訂房網站 app, upper management please get it contact with me so we can resolve this and make it fair, I will take another choice hotel just not that one ever again. My wife is calling corporate to explain how out night was ruined as well. So please contact me back asap you can call or text ***********or email me at***************************** thank you for your help and hopefully helping resolve this with a buy one might get one free at another hotel or just charge us 50% on the next room I book. This was supposed to be a special night for me and my wife but we were stuck in a dirty nightmare and that is unacceptable! Thanks look forward to hearing from you soon!