Perfect location in Downtown Santa Monica very close to many attractions, shopping & dining options. The famous Santa Monica Pier is an easy walk across from the hotel, along with plenty of beach/ocean access. The entire property is renovated & the rooms are very nice, comfy beds and the chaise sofa next to the window is perfect for watching the sunset or activity in the busy area.
My only complaints are that the heated outdoor pool wasn't finished (although a full amenity charge was applied, which it is part of), microwaves weren’t available, live TV doesn't show programs on the guide (just channel abbreviation), cellphone coverage is weak in the room unless you are next to the window.
Traveler03
朋友出遊
公園景特大床間
入住於2023年07月
3.2
評價於:2023年07月29日
Location of hotel is very good,
There is Not slippers and toothbrush-toothpaste in the room, WiFi also doesn’t work good
Receptionist could be more friendlier and warmer to the guests,
I paid 590$ for two nights, I think service should be on higher level
Lisa Desmond
獨自出遊
入住於2022年05月
5.0
超讚
評價於:2022年05月19日
The most caring people I have ever encountered. Upon arrival from AUS at 8.30 am my phone battery was flat and my bank travel Mastercard card wasn’t working so I was unable to pay the taxi driver. I was travelling solo and hadn’t slept in 36 hours so I was stressed and barely lucid when I walked in to the hotel. Lucia at front desk took care of things for me. We got my phone working, got the cab driver paid then she called house keeping and organised a room to be cleaned ASAP so I could check in early. I was in my room in bed by 10am thanks to her.
After a lovely afternoon out and about, the next morning I woke up vomiting and running a fever. They don’t have room service so the front desk staff brought anti-nausea ***** and water up to my room within 3 minutes of me calling. They offered to phone and check in on me throughout the day as they knew I was travelling alone. The next morning when I checked out at 5.30am to get to LAX I got in my Uber and as it was about to leave the woman on front desk came running out, stopped us from leaving and said to me “you said your Uber’s a Nissan, this isn’t a Nissan, you should get out of the car”. It turned out a previous guest had taken my Uber. Once we realised this, the driver of the Uber I was in would not take me, told me to leave his vehicle and get my bags out of his car. As I had a plane to catch and was worried I would miss it, the same front desk lady rang me a cab which arrived in minutes. If you are a solo traveller STAY AT THIS HOTEL!! The rooms are beautiful, spacious and clean. To top it all off Lucia didn’t charge me for early check in;
she said given how stressful getting there had been, it was the least she could do to help. Gifts from God and great beds to boot!
訪客用戶
家庭出遊
入住於2022年06月
5.0
超讚
評價於:2022年08月14日
Excellent. We had the best time. The pool isn’t great being in the car park on the main road but everything else is great.
Maggie Fang
家庭出遊
入住於2022年07月
3.7
評價於:2022年07月04日
The hotel location very convenient Close to the beach and stuff is really helpful
Perfect location in Downtown Santa Monica very close to many attractions, shopping & dining options. The famous Santa Monica Pier is an easy walk across from the hotel, along with plenty of beach/ocean access. The entire property is renovated & the rooms are very nice, comfy beds and the chaise sofa next to the window is perfect for watching the sunset or activity in the busy area.
My only complaints are that the heated outdoor pool wasn't finished (although a full amenity charge was applied, which it is part of), microwaves weren’t available, live TV doesn't show programs on the guide (just channel abbreviation), cellphone coverage is weak in the room unless you are next to the window.
Traveler03
朋友出遊 公園景特大床間
入住於2023年07月
3.2
評價於:2023年07月29日
Location of hotel is very good,
There is Not slippers and toothbrush-toothpaste in the room, WiFi also doesn’t work good
Receptionist could be more friendlier and warmer to the guests,
I paid 590$ for two nights, I think service should be on higher level
Lisa Desmond
獨自出遊
入住於2022年05月
5.0
超讚
評價於:2022年05月19日
The most caring people I have ever encountered. Upon arrival from AUS at 8.30 am my phone battery was flat and my bank travel Mastercard card wasn’t working so I was unable to pay the taxi driver. I was travelling solo and hadn’t slept in 36 hours so I was stressed and barely lucid when I walked in to the hotel. Lucia at front desk took care of things for me. We got my phone working, got the cab driver paid then she called house keeping and organised a room to be cleaned ASAP so I could check in early. I was in my room in bed by 10am thanks to her.
After a lovely afternoon out and about, the next morning I woke up vomiting and running a fever. They don’t have room service so the front desk staff brought anti-nausea ***** and water up to my room within 3 minutes of me calling. They offered to phone and check in on me throughout the day as they knew I was travelling alone. The next morning when I checked out at 5.30am to get to LAX I got in my Uber and as it was about to leave the woman on front desk came running out, stopped us from leaving and said to me “you said your Uber’s a Nissan, this isn’t a Nissan, you should get out of the car”. It turned out a previous guest had taken my Uber. Once we realised this, the driver of the Uber I was in would not take me, told me to leave his vehicle and get my bags out of his car. As I had a plane to catch and was worried I would miss it, the same front desk lady rang me a cab which arrived in minutes. If you are a solo traveller STAY AT THIS HOTEL!! The rooms are beautiful, spacious and clean. To top it all off Lucia didn’t charge me for early check in;
she said given how stressful getting there had been, it was the least she could do to help. Gifts from God and great beds to boot!
訪客用戶
家庭出遊
入住於2022年06月
5.0
超讚
評價於:2022年08月14日
Excellent. We had the best time. The pool isn’t great being in the car park on the main road but everything else is great.
Maggie Fang
家庭出遊
入住於2022年07月
3.7
評價於:2022年07月04日
The hotel location very convenient Close to the beach and stuff is really helpful
訪客用戶
家庭出遊
沿海套房
入住於2023年06月
訪客用戶
商務出差
沿海特大床間
入住於2023年04月
訪客用戶
朋友出遊
沿海特大床間
入住於2023年03月
訪客用戶
其他
公園景特大床間
入住於2023年07月
Grgg
獨自出遊
碼頭旁的特大床
入住於2023年09月
Traveler03
朋友出遊
公園景特大床間
入住於2023年07月
Lisa Desmond
獨自出遊
入住於2022年05月
訪客用戶
家庭出遊
入住於2022年06月
Maggie Fang
家庭出遊
入住於2022年07月
訪客用戶
家庭出遊 沿海套房
入住於2023年06月
訪客用戶
商務出差 沿海特大床間
入住於2023年04月
訪客用戶
朋友出遊 沿海特大床間
入住於2023年03月
訪客用戶
其他 公園景特大床間
入住於2023年07月
Grgg
獨自出遊 碼頭旁的特大床
入住於2023年09月
Traveler03
朋友出遊 公園景特大床間
入住於2023年07月
Lisa Desmond
獨自出遊
入住於2022年05月
訪客用戶
家庭出遊
入住於2022年06月
Maggie Fang
家庭出遊
入住於2022年07月