博福度假村 (Boffo Resort)

This 'resort' is a total scam. On arrival, I had to wait to wait 35 minutes for my booking to be confirmed with the reception staff and then the Manager, despite having all of the booking confirmations and receipts. I booked and paid a premium price for the 'ocean view' room to arrive and discover that not only I have no view of anything at all - none of the rooms had an ocean view. The website and room descriptions are completely false. My room, and also my friends, had no hot water shower. At this price point - that is totally unacceptable. I had an ant infestation in my bathroom. We were the only people in the whole 'resort' and the construction noise, and other noise, was unbearable. The whole place, including restaurant and bar, closes at 8pm. There is literally nothing to do after this time. The food, especially the breakfast, is very poor - again at this premium price point. The ocean is almost unswimmable and the pool had so much chlorine in it that it was unbearable. In summary, I paid 15K for two nights and had to leave at 10am on the first morning - I just couldnt stay there anymore. The lady at reception was lovely, it is clearly not her fault, but something needs to be done at a higher level to address the fact that the 'resort' is advertising things at a very high price that they fundamentally dont have. One star - not recommended.