Great location close to Victoria Station. Room was very small
訪客用戶
獨自出遊
行政雙人間
入住於2023年10月
4.0
評價於:2023年12月08日
Location and hotel is nice, the lady at the reception the night I lodged was rude and not helpful. I booked my hotel room from 訂房網站s and 訂房網站s mentioned that I didn’t have to do nothing. I traveled from Manchester only to get to the hotel at 10pm and the lady rudely said I couldn’t check in because I didn’t have a physical debit card, and she plainly said I should leave and come back when I get a physical card or in the morning “maybe” I could get a refund which wasn’t certain. I had to drive to dagenham, get my girlfriend’s debit card in order to check in. It was a very annoying experience as I was exhausted and just needed to check-in. However great hotel, clean, nice and will recommend and visit again, but I suggest you call the hotel first before getting there to avoid no access to your room after paying so much for the night.
The main door was closed for renovation and you had to enter from the side, once inside I wondered if the hotel was even open. The smell was very strong and smoky because of the renovation and the heating was not working and it was very cold. Negotiations have been made several times to no avail. It was very disappointing. The sound insulation was also very poor and the renovation started at 8am.
Great location close to Victoria Station. Room was very small
訪客用戶
獨自出遊 行政雙人間
入住於2023年10月
4.0
評價於:2023年12月08日
Location and hotel is nice, the lady at the reception the night I lodged was rude and not helpful. I booked my hotel room from 訂房網站s and 訂房網站s mentioned that I didn’t have to do nothing. I traveled from Manchester only to get to the hotel at 10pm and the lady rudely said I couldn’t check in because I didn’t have a physical debit card, and she plainly said I should leave and come back when I get a physical card or in the morning “maybe” I could get a refund which wasn’t certain. I had to drive to dagenham, get my girlfriend’s debit card in order to check in. It was a very annoying experience as I was exhausted and just needed to check-in. However great hotel, clean, nice and will recommend and visit again, but I suggest you call the hotel first before getting there to avoid no access to your room after paying so much for the night.
The main door was closed for renovation and you had to enter from the side, once inside I wondered if the hotel was even open. The smell was very strong and smoky because of the renovation and the heating was not working and it was very cold. Negotiations have been made several times to no avail. It was very disappointing. The sound insulation was also very poor and the renovation started at 8am.
匿名用戶
夫妻/情侶出遊 行政雙人間
入住於2023年09月
4.0
評價於:2023年10月25日
Perfect for a quick stay in the city
LechengRainbow
商務出差 小型雙人床房
入住於2023年09月
4.0
評價於:2023年12月10日
位置很好,很方便。
M295873****
商務出差 小型雙人床房
入住於2023年08月
3.5
評價於:2023年08月24日
比較一般般
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