Terrible Experience – Would Not Recommend
We had a deeply disappointing stay at Beaufort Garden in Knightsbridge. We checked in late after a long, busy day in London, hoping for a relaxing night, but the experience was far from that.
Upon entering our room, we were immediately hit with an unpleasant smell. The bathroom in particular had a strong, off-putting odor that made the space feel unclean. I called down to ask if they had a phone charger, as I had forgotten mine – not only was I ignored at first, but after some time I was simply told "no" without any offer of help or alternatives. The customer service left a lot to be desired.
The pillows in the room smelled awful and felt unclean, to the point where I couldn’t use them and had to sleep without any, which gave me a headache. The bed itself was extremely uncomfortable and creaked constantly with any movement.
Throughout the night, we heard knocking sounds and noise from reception and neighboring rooms all the way until 3am – not exactly a peaceful stay. To make things worse, I noticed flies in the room and even found an insect in the bathroom.
Given that Knightsbridge is known for its high standards and quality, this hotel was shockingly subpar and absolutely not worth the money we paid. I regret staying here, and the experience has put me off staying at any hotel in Knightsbridge again.
Avoid this place if you’re expecting anything close to comfort, cleanliness, or decent service.
匿名用戶
商務出差
標準雙人房
入住於2024年04月
4.7
很棒
評價於:2024年04月28日
Lovely little hotel very near to Knightsbridge. Clean, spacious room and polite staff. I will stay here again.
匿名用戶
獨自出遊
標準雙人房
入住於2024年01月
3.2
評價於:2024年01月18日
Location is good but hotel needs some tlc
匿名用戶
獨自出遊
豪華雙人或雙床房
入住於2026年04月
4.5
很好
評價於:2026年05月02日
Found a calm and charming hotel right in the center. Easy walk to Harrods, yet peaceful.
The staff were very kind and helpful. The room is fair for the price, especially for solo travelers — I’d recommend staying on a lower floor.
It feels more like staying in a London house than a typical hotel, which I really liked.
訪客用戶
好友出遊
標準雙人房
入住於2025年12月
2.7
評價於:2025年12月24日
It’s good hotel but not the best
匿名用戶
夫妻/情侶出遊 標準雙人房
入住於2025年07月
2.0
評價於:2025年07月27日
Terrible Experience – Would Not Recommend
We had a deeply disappointing stay at Beaufort Garden in Knightsbridge. We checked in late after a long, busy day in London, hoping for a relaxing night, but the experience was far from that.
Upon entering our room, we were immediately hit with an unpleasant smell. The bathroom in particular had a strong, off-putting odor that made the space feel unclean. I called down to ask if they had a phone charger, as I had forgotten mine – not only was I ignored at first, but after some time I was simply told "no" without any offer of help or alternatives. The customer service left a lot to be desired.
The pillows in the room smelled awful and felt unclean, to the point where I couldn’t use them and had to sleep without any, which gave me a headache. The bed itself was extremely uncomfortable and creaked constantly with any movement.
Throughout the night, we heard knocking sounds and noise from reception and neighboring rooms all the way until 3am – not exactly a peaceful stay. To make things worse, I noticed flies in the room and even found an insect in the bathroom.
Given that Knightsbridge is known for its high standards and quality, this hotel was shockingly subpar and absolutely not worth the money we paid. I regret staying here, and the experience has put me off staying at any hotel in Knightsbridge again.
Avoid this place if you’re expecting anything close to comfort, cleanliness, or decent service.
匿名用戶
商務出差 標準雙人房
入住於2024年04月
4.7
很棒
評價於:2024年04月28日
Lovely little hotel very near to Knightsbridge. Clean, spacious room and polite staff. I will stay here again.
匿名用戶
獨自出遊 標準雙人房
入住於2024年01月
3.2
評價於:2024年01月18日
Location is good but hotel needs some tlc
匿名用戶
獨自出遊 豪華雙人或雙床房
入住於2026年04月
4.5
很好
評價於:2026年05月02日
Found a calm and charming hotel right in the center. Easy walk to Harrods, yet peaceful.
The staff were very kind and helpful. The room is fair for the price, especially for solo travelers — I’d recommend staying on a lower floor.
It feels more like staying in a London house than a typical hotel, which I really liked.
匿名用戶
夫妻/情侶出遊
標準雙人房
入住於2025年07月
匿名用戶
商務出差
標準雙人房
入住於2024年04月
匿名用戶
獨自出遊
標準雙人房
入住於2024年01月
匿名用戶
獨自出遊
豪華雙人或雙床房
入住於2026年04月
訪客用戶
好友出遊
標準雙人房
入住於2025年12月
匿名用戶
夫妻/情侶出遊 標準雙人房
入住於2025年07月
匿名用戶
商務出差 標準雙人房
入住於2024年04月
匿名用戶
獨自出遊 標準雙人房
入住於2024年01月
匿名用戶
獨自出遊 豪華雙人或雙床房
入住於2026年04月
訪客用戶
好友出遊 標準雙人房
入住於2025年12月