Check in was chaotic. Room key didn’t work and shower door on room broken. Was told I could WhatsApp any issues but no response. Went back down and was told someone would be up to fix it shortly. After I returned later nothing had been done.
No air con in rooms, small fan given and was needed. Fairly noisy due to proximity of DLR until 12.30 and again from 5.30am
DariusM
獨自出遊
經典一室房
入住於2026年01月
3.3
評價於:2026年02月23日
房間有點小
karantumy
好友出遊
經典一室房
入住於2025年07月
4.5
很好
評價於:2025年07月16日
Got the cozy room for 3 nights which was a little squeezed for space, but manageable. The room can get quite warm in the summer, so it's best to order a portable fan. Other than that, the gym and pool are great, and the views from the 20th floor are awesome! Great value for money!
訪客用戶
夫妻/情侶出遊
經典一室房
入住於2025年05月
5.0
超讚
評價於:2025年05月28日
This was our second stay at The Ark Hotel in London, and once again, it exceeded all expectations. The service was absolutely amazing—staff were friendly, attentive, and made us feel truly welcome from the moment we arrived. The entire hotel is spotless, and the rooms are not only clean but incredibly comfortable—the beds are some of the comfiest we’ve ever slept in!
We chose to stay here again because it’s conveniently located near the O2 Arena—we were in London to see an artist perform there during our visit, and the hotel made everything so easy and accessible.
The location is perfect for exploring the city, and the amenities are top-notch. We especially loved relaxing in the swimming pool, jacuzzi, steam room, and sauna—such a treat to have those available right at the hotel.
We were impressed during our first visit, and this second stay just confirmed that The Ark Hotel is a gem. We’ll definitely be staying here again on our next 訂房網站 to London! Highly recommend!
訪客用戶
夫妻/情侶出遊
一臥室公寓
入住於2025年06月
4.0
評價於:2025年06月02日
Me and my partner booked a one bedroom flat for my birthday, unfortunately the staff had overbooked and we were left with a studio and found a vape in the bed. Amenities are nice, coffee shop next to reception has really good food
I’ve been here before when it was known as the collective, it’s the exact same nothing has changed however we were quite disappointed as there was a stain on a bedsheet. Bathroom door was broken so we told the reception and they checked us into another room. They were actually okay but it was just disappointing as I’ve been here before and really enjoyed my stay here last time.
Check in was chaotic. Room key didn’t work and shower door on room broken. Was told I could WhatsApp any issues but no response. Went back down and was told someone would be up to fix it shortly. After I returned later nothing had been done.
No air con in rooms, small fan given and was needed. Fairly noisy due to proximity of DLR until 12.30 and again from 5.30am
DariusM
獨自出遊 經典一室房
入住於2026年01月
3.3
評價於:2026年02月23日
房間有點小
karantumy
好友出遊 經典一室房
入住於2025年07月
4.5
很好
評價於:2025年07月16日
Got the cozy room for 3 nights which was a little squeezed for space, but manageable. The room can get quite warm in the summer, so it's best to order a portable fan. Other than that, the gym and pool are great, and the views from the 20th floor are awesome! Great value for money!
訪客用戶
夫妻/情侶出遊 經典一室房
入住於2025年05月
5.0
超讚
評價於:2025年05月28日
This was our second stay at The Ark Hotel in London, and once again, it exceeded all expectations. The service was absolutely amazing—staff were friendly, attentive, and made us feel truly welcome from the moment we arrived. The entire hotel is spotless, and the rooms are not only clean but incredibly comfortable—the beds are some of the comfiest we’ve ever slept in!
We chose to stay here again because it’s conveniently located near the O2 Arena—we were in London to see an artist perform there during our visit, and the hotel made everything so easy and accessible.
The location is perfect for exploring the city, and the amenities are top-notch. We especially loved relaxing in the swimming pool, jacuzzi, steam room, and sauna—such a treat to have those available right at the hotel.
We were impressed during our first visit, and this second stay just confirmed that The Ark Hotel is a gem. We’ll definitely be staying here again on our next 訂房網站 to London! Highly recommend!
訪客用戶
夫妻/情侶出遊 一臥室公寓
入住於2025年06月
4.0
評價於:2025年06月02日
Me and my partner booked a one bedroom flat for my birthday, unfortunately the staff had overbooked and we were left with a studio and found a vape in the bed. Amenities are nice, coffee shop next to reception has really good food
I’ve been here before when it was known as the collective, it’s the exact same nothing has changed however we were quite disappointed as there was a stain on a bedsheet. Bathroom door was broken so we told the reception and they checked us into another room. They were actually okay but it was just disappointing as I’ve been here before and really enjoyed my stay here last time.
訪客用戶
獨自出遊
經典一室房
入住於2026年03月
匿名用戶
獨自出遊
經典一室房
入住於2025年12月
訪客用戶
商務出差
經典一室房
入住於2025年08月
DariusM
獨自出遊
經典一室房
入住於2026年01月
karantumy
好友出遊
經典一室房
入住於2025年07月
訪客用戶
夫妻/情侶出遊
經典一室房
入住於2025年05月
訪客用戶
夫妻/情侶出遊
一臥室公寓
入住於2025年06月
訪客用戶
獨自出遊
經典一室房
入住於2026年04月
匿名用戶
家庭出遊
經典一室房
入住於2026年03月
Rianna.soos
其他
經典一室房
入住於2025年08月
訪客用戶
獨自出遊 經典一室房
入住於2026年03月
匿名用戶
獨自出遊 經典一室房
入住於2025年12月
訪客用戶
商務出差 經典一室房
入住於2025年08月
DariusM
獨自出遊 經典一室房
入住於2026年01月
karantumy
好友出遊 經典一室房
入住於2025年07月
訪客用戶
夫妻/情侶出遊 經典一室房
入住於2025年05月
訪客用戶
夫妻/情侶出遊 一臥室公寓
入住於2025年06月
訪客用戶
獨自出遊 經典一室房
入住於2026年04月
匿名用戶
家庭出遊 經典一室房
入住於2026年03月
Rianna.soos
其他 經典一室房
入住於2025年08月