I arrived early to the hotel and asked if there was any possibility I could check in early?
The staff couldn’t have been more helpful and fortunately there was room ready so I checked and had a wonderful breakfast and enjoyed the facilities over two days. I particularly enjoyed the gym, the pool and the sauna.
I was attending an event at the Excel Arena so location could not have been better.
Thank you to the staff for wonderful service
訪客用戶
家庭出遊
莎薇套房
入住於2025年08月
5.0
超讚
評價於:2025年08月22日
Great hotel, quite easy to get downtown London in 30 mins. We had dinner one night (food good!) and it said 25% discount on the menu if you eat before 7pm but we were told when we paid, you had to book the night before. But other than that, highly recommend. We got the family room and lots of space.
Laura13_
商務出差
城市房
入住於2025年09月
4.7
很棒
評價於:2025年10月03日
Great location and hotel very clean throughout. Super friendly colleagues who were all very helpful.
訪客用戶
好友出遊
雅樂軒特大床房
入住於2025年08月
5.0
超讚
評價於:2025年09月30日
It was a great experience with welcoming environment.
訪客用戶
獨自出遊
雅樂軒特大床房
入住於2025年08月
4.2
很好
評價於:2025年09月08日
The hotel is very grand, very nice and good access to transportarion with the DLR and Elisabeth line just at the footstep of the Hotel. My only little worry is that it seems that my purse with my home local money disappeared during that time which left in the hotel as i could not use in London. This was a disappointment upon my departure but as of course there is no proof could not advise the hotel so it is a little disappointment and will take more care next time..
訪客用戶
家庭出遊
家庭雙床房
入住於2025年08月
4.5
很好
評價於:2025年08月31日
The room is clean, two double bed is fine, good view and quiet, the parking space not enough due to construction outside (I think so). U need to walk 15 mins to public transport even though u are in zone 2. No one check the shower gel before check in so we had no shower gel to use that night. Breakfast is fair enough but good. Everything is good only the the location, no public transport nearby if u not drive by car or uber.
匿名用戶
家庭出遊
莎薇套房
入住於2025年08月
4.0
評價於:2025年08月30日
Room was not ready on time for check in time, had to wait 30-40mins. After checking in staff knocking on door they thought room is still vacant. Sauna was broken at the time. Breakfast is very good. Keep my little one entertain on breakfast with colouring stuff. Free water on the room is only 1 can, could be better with number of guests.Slipper not available on first day. Requests had been accomodated. Overall good stay.
I arrived early to the hotel and asked if there was any possibility I could check in early?
The staff couldn’t have been more helpful and fortunately there was room ready so I checked and had a wonderful breakfast and enjoyed the facilities over two days. I particularly enjoyed the gym, the pool and the sauna.
I was attending an event at the Excel Arena so location could not have been better.
Thank you to the staff for wonderful service
訪客用戶
家庭出遊 莎薇套房
入住於2025年08月
5.0
超讚
評價於:2025年08月22日
Great hotel, quite easy to get downtown London in 30 mins. We had dinner one night (food good!) and it said 25% discount on the menu if you eat before 7pm but we were told when we paid, you had to book the night before. But other than that, highly recommend. We got the family room and lots of space.
Laura13_
商務出差 城市房
入住於2025年09月
4.7
很棒
評價於:2025年10月03日
Great location and hotel very clean throughout. Super friendly colleagues who were all very helpful.
訪客用戶
好友出遊 雅樂軒特大床房
入住於2025年08月
5.0
超讚
評價於:2025年09月30日
It was a great experience with welcoming environment.
訪客用戶
獨自出遊 雅樂軒特大床房
入住於2025年08月
4.2
很好
評價於:2025年09月08日
The hotel is very grand, very nice and good access to transportarion with the DLR and Elisabeth line just at the footstep of the Hotel. My only little worry is that it seems that my purse with my home local money disappeared during that time which left in the hotel as i could not use in London. This was a disappointment upon my departure but as of course there is no proof could not advise the hotel so it is a little disappointment and will take more care next time..
訪客用戶
家庭出遊 家庭雙床房
入住於2025年08月
4.5
很好
評價於:2025年08月31日
The room is clean, two double bed is fine, good view and quiet, the parking space not enough due to construction outside (I think so). U need to walk 15 mins to public transport even though u are in zone 2. No one check the shower gel before check in so we had no shower gel to use that night. Breakfast is fair enough but good. Everything is good only the the location, no public transport nearby if u not drive by car or uber.
匿名用戶
家庭出遊 莎薇套房
入住於2025年08月
4.0
評價於:2025年08月30日
Room was not ready on time for check in time, had to wait 30-40mins. After checking in staff knocking on door they thought room is still vacant. Sauna was broken at the time. Breakfast is very good. Keep my little one entertain on breakfast with colouring stuff. Free water on the room is only 1 can, could be better with number of guests.Slipper not available on first day. Requests had been accomodated. Overall good stay.
訪客用戶
商務出差
雅樂軒特大床房
入住於2025年10月
訪客用戶
家庭出遊
莎薇套房
入住於2025年08月
Laura13_
商務出差
城市房
入住於2025年09月
訪客用戶
好友出遊
雅樂軒特大床房
入住於2025年08月
訪客用戶
獨自出遊
雅樂軒特大床房
入住於2025年08月
訪客用戶
家庭出遊
家庭雙床房
入住於2025年08月
匿名用戶
家庭出遊
莎薇套房
入住於2025年08月
訪客用戶
商務出差
家庭雙床房
入住於2025年06月
1860065****
獨自出遊
雅樂軒特大床房
入住於2025年02月
Skylar01
夫妻/情侶出遊
雅樂軒特大床房
入住於2025年06月
訪客用戶
商務出差 雅樂軒特大床房
入住於2025年10月
訪客用戶
家庭出遊 莎薇套房
入住於2025年08月
Laura13_
商務出差 城市房
入住於2025年09月
訪客用戶
好友出遊 雅樂軒特大床房
入住於2025年08月
訪客用戶
獨自出遊 雅樂軒特大床房
入住於2025年08月
訪客用戶
家庭出遊 家庭雙床房
入住於2025年08月
匿名用戶
家庭出遊 莎薇套房
入住於2025年08月
訪客用戶
商務出差 家庭雙床房
入住於2025年06月
1860065****
獨自出遊 雅樂軒特大床房
入住於2025年02月
Skylar01
夫妻/情侶出遊 雅樂軒特大床房
入住於2025年06月