COMO大都會倫敦 (Como Metropolitan London)

特別滿意，每個工作人員都特別熱情，早餐也很好，酒店位置也好，下次去倫敦玩還會選擇這家酒店。

The highlight of my stay at The Como Met was most definitely the service and the staff. So so helpful, knowledgable, professional and friendly especially a young man at front desk called Arjun. He is a good reflection of how a fine establishment should be run! The rooms are a good size for London standards and I enjoyed the extra touch of wellness via the in room yoga, pilates and meditation videos with yoga mats provided. The whole vibe of the hotel was so zen with a discreet signature scent of the Como Shambhala spa in the air. I can’t wait to return for my next stay in April.

The two room I booked for 9 nights (23/10-1/11) stated that its size is 29 square meters, but the one i got was 23 tops and i need extra seating area for my friends there because i stayed before in the hotel and the room had a couch !!! Referring that issue to reception member (Vishua) she said that the room category i booked comes with that size and no more rooms from that category with larger size available unless I upgrade for £120 per night per room to be paid. After few days, another reception member (Tom) confirmed for me that at least one bigger room will be allocated for me by Thursday. On that day afternoon, I came to the reception and the same reception member (Vishua) repeated the same reply from day one saying there was no message from her colleague (Tom) in the system and sent a written message for me if i want an upgrade with £120 per night. I wrote a review in Google and they replied that we allocated a room for you but since my luggage was unpacked we assumed that you are happy with your room. Well I am not happy because you are contradicting yourselves and it was not a miscommunication rather trying to get extra charges on your guests. Bottom line i did not get the space i paid for nor a solution to the issue. To be fair, Special thanks to Fatima the house keeping member she was so dedicated and a happiness in this horrible situation.

Amazing location and service.

Amazing location and service ! Very nice hotel and large room.

Great location, 15 - 20 min walk to shopping areas. Close by are restaurants of which a couple are open from 6am, so helpful when one is jet lagged and want to grab a bite at the wee hours in the morning. Train station is a 20 min stroll across the park which is pleasant. Of particular mention is the service; after a tiring day it was nice to come back to bright smiles all around. Service at reception and concierge are so helpful, and prompt with no long queues. All in, a great place to stay at!

Two nights at COMO Metropolitan London on a business 訂房網站 and I’d go back without hesitation. The Park Lane location is unbeatable, the rooms are calm and well-designed, and the service is quietly excellent. Exactly what you need when you’re travelling for work.

Amazing stay with great service, room was large and comfy, bathroom had heated drying rack and mirror. Free ginger and honey tea, and cookies in the lobby, would love to come back for another stay. Walking distance to lots of theatres and shopping area.

pretty good spot to be in london especially this area londons still new to me

All good