倫敦艾迪遜（EDITION）酒店 (The London EDITION)

倫敦最喜歡的酒店之一，離中國城步行10min，去哪裡都很方便。房間乾淨整潔暖洋洋的。12:30試圖walk in也成功了，有一個員工會在深圳呆過會説中文，當時真的很驚喜。 簡潔但溫暖的Edition。

折磨始於我孩子的一件衣服在房間裡不翼而飛。經過幾個小時不必要的焦慮和多次催促酒店員工，這件衣服直到晚上 11:30 才被找回。原來是他們的客房服務人員極其粗心，不小心把它拿走了。他們對客人物品（更不用説是孩子的物品）缺乏最基本的上心和緊迫感，這讓人感到非常沮喪。 然而，這次入住絕對最糟糕的部分發生在退房時。我們僅僅延遲了一個小時。酒店非但沒有表現出基本的待客之道或理解，反而強行收取了我們 200 英鎊的“半天”房費作為懲罰。他們惡意地直接從我們 200 英鎊的按金中扣除了這筆高昂的費用。 當我們試圖和他們講道理，並禮貌地要求查看能證明這項 200 鎊罰款合理的酒店書面政策或條款時，管理層斷然拒絕提供任何證明。 管理團隊——特別是 Simona Polato（前台經理）、Yuliia Melnyk（賓客關係經理） 和 Umesh Kommalage Don（值班經理）——的行為極其惡劣，令人震驚。他們不僅傲慢、敷衍且極度無禮，而且從他們充滿敵意的對待方式中，我們強烈地感覺到自己遭受了種族歧視。這三個人所表現出的缺乏基本尊重和專業素養的態度，簡直是整個酒店業的恥辱。 我的 200 英鎊按金已經被扣走了，但我寫這篇評論是為了警告未來的旅客。如果你期望得到公平的對待、透明的賬單和被尊重的服務，聽我一句勸，去預訂其他酒店吧。我永遠、永遠都不會再來這家酒店了。 If I could give zero stars, I would. Our recent stay at The London EDITION was nothing short of a nightmare, completely shattering any expectations of a 5-star luxury Marriott brand. The ordeal began when a piece of my child’s clothing went missing from our room. After hours of unnecessary anxiety and repeatedly chasing the staff, the item was finally returned to us at 11:30 PM. It turned out that a member of their housekeeping staff had carelessly taken it by mistake. The lack of care and urgency regarding a guest's—let alone a child's—belongings was deeply frustrating. However, the absolute worst part of our stay occurred during checkout. We were delayed by just one hour. Instead of demonstrating basic hospitality or understanding, the hotel forcefully penalized us with a £200 "half-day" room charge. They maliciously deducted this exorbitant amount directly from our £200 security deposit. When we tried to reason with them and politely requested to see the written hotel policy or terms and conditions that justify this specific £200 penalty, the management flat-out refused to provide any proof. The behavior of the management team—specifically Simona Polato （Reception Manager）, Yuliia Melnyk （Guest Relations Manager）, and Umesh Kommalage Don （Duty Manager）—was utterly appalling. Not only were they arrogant, dismissive, and incredibly rude, but we also strongly felt we were subjected to racial discrimination based on the hostile way we were treated. The lack of basic respect and professionalism displayed by these three individuals is a disgrace to the hospitality industry. My £200 deposit is already gone, but I am writing this review to warn future travelers. If you expect fair treatment, transparent billing, and respectful service, do yourself a favor and book elsewhere. I will never, ever return to this hotel.

空間舒適，隔音及格，地理位置也很方便，酒店整體設計非常有風格，公共區域和房間都很有氛圍，住得很舒服。

You can expect good location and clean modern room. 3 issues noted depending if you can lice with them: 1) room was dark, no view and cabinet light not working 2) request not to stay on second floor, staff said there’s special plumbing on second floor due to age of the building. It makes quirking noise which made the room spooky 3) drinking water bottles were quite small and be prepared to make special requests if you drink ample amount of water

枕頭太軟了 出門就是soho人挺多

酒店房間挺好的，雖然説馬桶漏水，但是及時的補救換房間服務態度特別好

Hands down the best hotel we've stayed so far this year. Location was perfect and accessible to all places, the bars were beautiful, rooms were clean, but most importantly the staff was exceptional. From the day we checked in until leaving a week later they have taken great, great care of us. Well done team, we'd love to come back soon

位置在倫敦市中心，離中國城很近，周邊美食很多。

全球住過最差的酒店 7800一晚訂的 房間小不説了 衹有一扇不到一平米的窗戶 房間巨暗 拖鞋 浴巾質量都巨巨差 特別薄和粗糙！沒用過這麼差的！！可能不如國內經濟型酒店 打掃也很差！！！杯子都不洗，地也不清理 吹風機沒有地方插插座 放在沙發上 服務員直接扔地上 最後竟然還要收70磅一晚打掃服務費（2間）？？？和前台説你們這個打掃好意思的？就不收了 廁所的洗手枱也很小，洗漱用品都放不下 非常非常無語！！！因為房間實在太差 當時氣的沒怎麼拍照 真的很差 避雷！！

艾迪遜風格 沒有百分比百呈現 應該更好