蘇活住宅酒店 (The Resident Soho)

1. The hotel is in a good location, but unfortunately the stay was not impressive. The hot water was either scalding hot or freezing cold, with no proper adjustment in between. The air conditioning was broken — from check-in at 3:30 PM until 8:00 PM it still wasn’t cooling. The staff tried to say there was a “gentle breeze,” but it was impossible to sleep like that. Imagine trying to sleep in a sauna! In the end, I had to move to a basement-level room after 8 PM. When I opened the door, it was nice and cool, and the hot water worked properly. The difference in room preparation was like night and day, though the basement room felt rather closed-in. 2. Loud roadworks and construction noise started early in the morning, and sound from other rooms could be heard quite clearly. 3. Value for money was, in my opinion, not worth it — though the staff were friendly and provided good service.

各方面都不錯，前台人員服務態度很好，地理位置佳，房間算同價位很大了，還會入住。唯

早上到達倫敦 很巧有房間了很nice 還推薦了一家不錯的brunch還能打折 周邊環境走到地鐵都很近 在soho板塊 下次來還會定！

很無語的一次經歷，在我的訂單頁面沒有任何文字和圖片表示我是訂的地下室，一晚2700rmb在預訂頁面沒有任何提示的情況下，酒店給我安排了一間地下室的房間。住老鼠洞一般的感覺我此生從未經歷。如此欺騙消費者的行為訂房網站如何處理呢？先給我打電話説提供300元的現金券，在我拒絕以後告訴我住店5折。請問住老鼠洞還需要付錢嗎？消費者權益保護法請先了解一下！下來我們可以考慮走消協或者司法程序。

友善的員工和卓越地區

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這間酒店地點十分好 ，步行去唐人街和就近地下鐵。很多商店和食肆。酒店員工很友善。