It's a nice hotel very modern, Decent Breakfast and Evening Menu is also good. Rooms are very spacious and excellently fitted out. My only complaint is The Reception area is abit chaotic i've stayed here 3 times now and I've been frustrated with the amount of time i've had to wait to get checked in. It's too long. They need to have more staff available as far as i can see.
DrLOPS
家庭出遊
行政甄選大床房
入住於2023年06月
3.2
評價於：2023年06月28日
As expected by the brand, the faculties were upscale and modern. The room was comfortable and mostly clean (coffee stain on the carpet). It was quiet (superior queen) at end of hallway, facing toward interior courtyard. Did not eat breakfast.
However, the staff was condescendingly friendly throughout the stay, except for one person at the very end (after we had checked out).
Also, finding the hotel was a nightmare. Even with GPS we missed the entrance three times (once we ended up on the M4 and it took us 24 minutes to return). When mentioned to the staff, we were told -with a smile- that no one had ever had problems finding the place (except for us, apparently). The big problem is lack of signage to find parallel access road (see photo of alleyway parallel to main road; we missed that entrance several times)
Underground parking (15£ per day) was mostly convenient, but access door to hotel smelled of urine.
Lastly: I booked an executive room and was DOWNGRADED by the hotel. Then I was told -with a smile- that 訂房網站 had sent them a wrong reservation request/voucher; i was told to see with them (ie. MY problem, not theirs).
訪客用戶
家庭出遊
高級甄選大床房帶沙發床
入住於2023年12月
5.0
超讚
評價於：2023年12月31日
Ontzettend vriendelijk personeel
Heerlijk en uitgebreid ontbijt
Grote kamer, elke dag wordt er schoongemaakt en in de badkamer hen je Rituals verzorgingsproducten aanwezig
Koffie en thee op de slaapkamer
Mooi zwembad, met twee stortdouches aan de zijkant en met als kers op de taart ook nog een sauna.
It's a nice hotel very modern, Decent Breakfast and Evening Menu is also good. Rooms are very spacious and excellently fitted out. My only complaint is The Reception area is abit chaotic i've stayed here 3 times now and I've been frustrated with the amount of time i've had to wait to get checked in. It's too long. They need to have more staff available as far as i can see.
DrLOPS
家庭出遊 行政甄選大床房
入住於2023年06月
3.2
評價於：2023年06月28日
As expected by the brand, the faculties were upscale and modern. The room was comfortable and mostly clean (coffee stain on the carpet). It was quiet (superior queen) at end of hallway, facing toward interior courtyard. Did not eat breakfast.
However, the staff was condescendingly friendly throughout the stay, except for one person at the very end (after we had checked out).
Also, finding the hotel was a nightmare. Even with GPS we missed the entrance three times (once we ended up on the M4 and it took us 24 minutes to return). When mentioned to the staff, we were told -with a smile- that no one had ever had problems finding the place (except for us, apparently). The big problem is lack of signage to find parallel access road (see photo of alleyway parallel to main road; we missed that entrance several times)
Underground parking (15£ per day) was mostly convenient, but access door to hotel smelled of urine.
Lastly: I booked an executive room and was DOWNGRADED by the hotel. Then I was told -with a smile- that 訂房網站 had sent them a wrong reservation request/voucher; i was told to see with them (ie. MY problem, not theirs).
訪客用戶
家庭出遊 高級甄選大床房帶沙發床
入住於2023年12月
5.0
超讚
評價於：2023年12月31日
Ontzettend vriendelijk personeel
Heerlijk en uitgebreid ontbijt
Grote kamer, elke dag wordt er schoongemaakt en in de badkamer hen je Rituals verzorgingsproducten aanwezig
Koffie en thee op de slaapkamer
Mooi zwembad, met twee stortdouches aan de zijkant en met als kers op de taart ook nog een sauna.
訪客用戶
家庭出遊
高級甄選大床房帶沙發床
入住於2023年08月
wangmaggie
家庭出遊
高級甄選大床房帶沙發床
入住於2023年07月
訪客用戶
商務出差
帶2張單人床的高級雙床間
入住於2024年01月
BSL
家庭出遊
行政甄選大床房
入住於2023年04月
訪客用戶
商務出差
高級甄選大床房帶兩張沙發床
入住於2023年06月
Cherry666
家庭出遊
高級甄選大床房帶兩張沙發床
入住於2022年08月
訪客用戶
商務出差
帶2張單人床的高級雙床間
入住於2023年09月
訪客用戶
獨自出遊
高級甄選大床房帶沙發床
入住於2024年04月
DrLOPS
家庭出遊
行政甄選大床房
入住於2023年06月
訪客用戶
家庭出遊
高級甄選大床房帶沙發床
入住於2023年12月
訪客用戶
家庭出遊 高級甄選大床房帶沙發床
入住於2023年08月
wangmaggie
家庭出遊 高級甄選大床房帶沙發床
入住於2023年07月
訪客用戶
商務出差 帶2張單人床的高級雙床間
入住於2024年01月
BSL
家庭出遊 行政甄選大床房
入住於2023年04月
訪客用戶
商務出差 高級甄選大床房帶兩張沙發床
入住於2023年06月
Cherry666
家庭出遊 高級甄選大床房帶兩張沙發床
入住於2022年08月
訪客用戶
商務出差 帶2張單人床的高級雙床間
入住於2023年09月
訪客用戶
獨自出遊 高級甄選大床房帶沙發床
入住於2024年04月
DrLOPS
家庭出遊 行政甄選大床房
入住於2023年06月
訪客用戶
家庭出遊 高級甄選大床房帶沙發床
入住於2023年12月