倫敦朗廷酒店 (The Langham London)

朗廷酒店的總部。住過紐約、波士頓、香港、上海的朗廷，這次住倫敦的。體驗感還不錯。一貫的精緻優雅，房間不大，但妥帖舒適。 客房打掃很貼心，行李箱都擺的整齊，把我的護膚品也收納得很心曠神怡🥰 好評！

房間是那種很符合你期待的英倫風格房間，整體酒店的香氛很喜歡。最大的不足就是早餐太貴不説種類還太少，與其定位和價位極不匹配。

位置特別好，逛街方便，步行周圍各色餐廳都有，服務也很貼心，主動幫拿行李，三天都住的很舒服，推薦下午茶，好看好吃，有鋼琴師，很喜歡大廳的鮮花

A Memorable Stay at The Langham: Exceptional Service and Hospitality I had an amazing stay at The Langham,thanks to the exceptional hospitality of the staff. First and foremost, I would like to express my heartfelt gratitude to the front desk team, Melissa and Pallmeet,for their warm welcome upon my arrival. Their efficiency in handling my check-in process was impressive, making the experience seamless and pleasant. Melissa’s attention to detail stood out as she remembered my preferences, which made me feel truly valued and at home. Their enthusiasm extended to my departure, ensuring that my check-out process was just as smooth. This level of service reaffirmed my decision to return to The Langham in the future. During a delightful conversation with Melissa,I learned about her genuine passion for the hotel, and it was inspiring to see someone who genuinely enjoys their work. I strongly believe that employees who love their workplace naturally provide better service, and Melissa is a perfect example of this. Perhaps this is part of The Langham’s charm—not only does it attract guests, but it also creates an environment where employees take pride in their work. Additionally, I am deeply grateful to Office Duty Manager Nanyu Nanev,who went above and beyond to assist me when I stored my luggage. His kindness and willingness to solve any issues reassured me, making my onward journey much more secure. His efficiency and professionalism left a lasting impression, and I truly respect his dedication to providing outstanding service. Overall, my experience at The Langham was nothing short of exceptional, and I look forward to returning to this wonderful hotel in the future.

首先要説這是著名酒店，坐落在一個地點相當不錯的地方，尤其愛逛街的朋友，去牛街街特別方便，步行就可到達，

服務態度很好，熱情好客！房間也很漂亮！

酒店地點方便 離Oxford street只有五分鐘路程 五星級酒店標準 服務態度很好 整體非常滿意

The location is great but my experience was somewhat marred by the service. Our room was well-decorated, featuring a comfortable bed. The amenities were satisfactory, including a mini-fridge and complimentary Wi-Fi. Housekeeping was efficient, keeping the room clean and tidy. Unfortunately, this was where my experience fell short. The reception and concierge staff were not as attentive as I had hoped. We found it difficult to get assistance with local recommendations. This lack of attentiveness detracted from what could have been a perfect stay.

住宿服務特別好，早餐是我煮了這麼多五星級酒店感受最好的一家，非常非常豐盛

圖中有牆的就是窗外風景！房間巨小，兩個行李箱都不能完全打開！床也巨小，我是一個普通身材的女士，也就剛剛好。倫敦地價太貴了，別指望高價格會有豪華房間，和中國的沒法比。酒店衹有一個餐廳，有餐吧拿的，並且也有點餐，反正付了早餐錢，不限量吃（當然，英國菜也別奢望有多好吃！）。不能理解的是，我第二天被通知換房間，我以為會upgrade，結果......（下回分解，請看第二條評價）