A very bad experience first time in my life for staying in hotel on 27/10/2025. Room completely no air to breathe, AC and fan broken not working after contacting receptionist said it will work within 3 hours.
Paid extra for breakfast but unfortunately when children woke up in excitement and got ready for breakfast receptionist said sorry today the restaurant is closed and we will refund the amount unbelievable I was shocked what to say…
The most upsetting is that I haven’t received the compensation or refund for the breakfast even after contacting and emailing the Dagenham hotel and customer service but sometimes ignoring or never resolved.
Not recommended at all and now is November 25 but I still haven’t received the breakfast refund can’t wait anymore.
I’m asking the 訂房網站.com to step in and get my compensation and resolve this matter.
匿名用戶
獨自出遊
標準雙人房
入住於2026年09月
3.5
評價於:2026年09月26日
It was very neat and lovely quite space and a spacious room
A very bad experience first time in my life for staying in hotel on 27/10/2025. Room completely no air to breathe, AC and fan broken not working after contacting receptionist said it will work within 3 hours.
Paid extra for breakfast but unfortunately when children woke up in excitement and got ready for breakfast receptionist said sorry today the restaurant is closed and we will refund the amount unbelievable I was shocked what to say…
The most upsetting is that I haven’t received the compensation or refund for the breakfast even after contacting and emailing the Dagenham hotel and customer service but sometimes ignoring or never resolved.
Not recommended at all and now is November 25 but I still haven’t received the breakfast refund can’t wait anymore.
I’m asking the 訂房網站.com to step in and get my compensation and resolve this matter.
匿名用戶
獨自出遊 標準雙人房
入住於2026年09月
3.5
評價於:2026年09月26日
It was very neat and lovely quite space and a spacious room
匿名用戶
商務出差
單人房
入住於2026年04月
匿名用戶
家庭出遊
入住於2025年10月
匿名用戶
獨自出遊
標準雙人房
入住於2026年09月
匿名用戶
獨自出遊
標準雙人房
入住於2025年12月
匿名用戶
家庭出遊
入住於2026年07月
訪客用戶
夫妻/情侶出遊
入住於2026年08月
匿名用戶
商務出差 單人房
入住於2026年04月
匿名用戶
家庭出遊
入住於2025年10月
匿名用戶
獨自出遊 標準雙人房
入住於2026年09月
匿名用戶
獨自出遊 標準雙人房
入住於2025年12月
匿名用戶
家庭出遊
入住於2026年07月
訪客用戶
夫妻/情侶出遊
入住於2026年08月