希望街酒店 (Hope Street Hotel)

畢業十年，回利物浦看看母校，住了三天。酒店和印象裡的樣子不太一樣了，大概是新裝修了。 但是沒有房卡是鑰匙，想當復古了哈哈哈。木質地板雖然好評，但是每天打掃沒有吸地。。。窗外是知名烤肉店shiraz～

房間衞生乾淨整潔，屋裡有通風的窗戶，浴室裡有泡澡的浴盆也有淋浴，舒適性不錯，就是房間沒有安全鎖，住在房間裡的時候，早晨9點左右敲兩下門的打掃衞生的服務員開門直進，被嚇到。

When we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC. I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did. Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there. I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this

地理位置優越，住宿環境乾淨整潔，無異味，房間很寬敞，設施也齊全。

環境：安全衞生！服務也很好

Great stay for a friend’s wedding - room was comfy, bathroom was a good size with bath and shower. The view across the city from the room was great.

Lovely hotel very clean and ideal location to see a concert at the Liverpool Philharmonic

Terrible showers with no pressure. No effort made to celebrate our 10 year anniversary. No special touches as experienced with plenty of other hotels.

Whenever I stay in Liverpool I always stay in the Hope Street Hotel. Having tried alternatives, it is by far the best, and the best value for money. The rooms are to a high standard, the food excellent and the service of high quality. There is nothing to fault.

Friendly reception , comfortable room with large space. convenient location with nice bar and restaurant nearby