A beautiful hotel with luxurious rooms in a great location. Lovely reception staff who are extremely helpful too
訪客用戶
好友出遊
奢華四人房
入住於2025年05月
5.0
超讚
評價於:2025年05月03日
Lovely receptionist. Luggage held if you are earlier than check in, same for check out, we spent the day in Liverpool after 11am check out, collecting just before return train at 4pm. Room spacious and clean. 4th visit and will be returning.
The hotel itself was very untidy in the rooms mold in several places and also the staff are not very accommodating when you advise of a room issue
匿名用戶
夫妻/情侶出遊
4人一室房
入住於2023年10月
2.7
評價於:2023年10月20日
Hotel is in very good location ,very big with a big rooms.We stayed in the studio room 210 ,is like 1 bedroom apartment with kitchen,jacuzzi we was impressed of the size but we had a leak from the ceiling water dripping on the carpet,so we vent to reception to complain and ask for another room because it was not safe with electricity.Receptionist was not happy about as complaining she gave us another room no sorry nothing.we checked the new room and it was much smaller and no kitchen,so we had to go back and ask again for another room.So we went to new room 216 it was nice but toilet was dirty and toilet paper holder broken.Nice hotel but a bit tired
訪客用戶
好友出遊
4人主題房
入住於2025年09月
3.7
評價於:2025年09月19日
Short bed.
Payment issue
訪客用戶
好友出遊
五人奢華房
入住於2023年11月
4.2
很好
評價於:2023年11月13日
Lovely room but could do more lighting near the mirror. Good customer service. Great location
訪客用戶
夫妻/情侶出遊
豪華客房
入住於2026年02月
5.0
超讚
評價於:2026年02月06日
Fantastic hotel, friendly professional staff & the room was out of this world, my wife was so happy as it was her birthday treat will definitely be coming back
訪客用戶
好友出遊
奢華雙人間
入住於2025年11月
4.2
很好
評價於:2026年01月13日
Very spacious rooms, not the cleanliest, large bath/jacuzzi in room with waterfall shower was nice, water was not hot unfortunately was more luke warm. Good customer service on front desk helped us with an early check in and gave recommendations around the city for breakfast/brunch.
訪客用戶
家庭出遊 4人主題房
入住於2025年08月
5.0
超讚
評價於:2025年08月13日
A beautiful hotel with luxurious rooms in a great location. Lovely reception staff who are extremely helpful too
訪客用戶
好友出遊 奢華四人房
入住於2025年05月
5.0
超讚
評價於:2025年05月03日
Lovely receptionist. Luggage held if you are earlier than check in, same for check out, we spent the day in Liverpool after 11am check out, collecting just before return train at 4pm. Room spacious and clean. 4th visit and will be returning.
The hotel itself was very untidy in the rooms mold in several places and also the staff are not very accommodating when you advise of a room issue
匿名用戶
夫妻/情侶出遊 4人一室房
入住於2023年10月
2.7
評價於:2023年10月20日
Hotel is in very good location ,very big with a big rooms.We stayed in the studio room 210 ,is like 1 bedroom apartment with kitchen,jacuzzi we was impressed of the size but we had a leak from the ceiling water dripping on the carpet,so we vent to reception to complain and ask for another room because it was not safe with electricity.Receptionist was not happy about as complaining she gave us another room no sorry nothing.we checked the new room and it was much smaller and no kitchen,so we had to go back and ask again for another room.So we went to new room 216 it was nice but toilet was dirty and toilet paper holder broken.Nice hotel but a bit tired
訪客用戶
好友出遊 4人主題房
入住於2025年09月
3.7
評價於:2025年09月19日
Short bed.
Payment issue
訪客用戶
好友出遊 五人奢華房
入住於2023年11月
4.2
很好
評價於:2023年11月13日
Lovely room but could do more lighting near the mirror. Good customer service. Great location
訪客用戶
夫妻/情侶出遊 豪華客房
入住於2026年02月
5.0
超讚
評價於:2026年02月06日
Fantastic hotel, friendly professional staff & the room was out of this world, my wife was so happy as it was her birthday treat will definitely be coming back
訪客用戶
好友出遊 奢華雙人間
入住於2025年11月
4.2
很好
評價於:2026年01月13日
Very spacious rooms, not the cleanliest, large bath/jacuzzi in room with waterfall shower was nice, water was not hot unfortunately was more luke warm. Good customer service on front desk helped us with an early check in and gave recommendations around the city for breakfast/brunch.
訪客用戶
家庭出遊
4人主題房
入住於2025年08月
訪客用戶
好友出遊
奢華四人房
入住於2025年05月
Maomaomaomaomao
獨自出遊
4人主題房
入住於2024年11月
Peter 30
家庭出遊
奢華雙人間
入住於2025年03月
匿名用戶
夫妻/情侶出遊
4人一室房
入住於2023年10月
訪客用戶
好友出遊
4人主題房
入住於2025年09月
訪客用戶
好友出遊
五人奢華房
入住於2023年11月
訪客用戶
夫妻/情侶出遊
豪華客房
入住於2026年02月
訪客用戶
好友出遊
奢華雙人間
入住於2025年11月
訪客用戶
家庭出遊 4人主題房
入住於2025年08月
訪客用戶
好友出遊 奢華四人房
入住於2025年05月
Maomaomaomaomao
獨自出遊 4人主題房
入住於2024年11月
Peter 30
家庭出遊 奢華雙人間
入住於2025年03月
匿名用戶
夫妻/情侶出遊 4人一室房
入住於2023年10月
訪客用戶
好友出遊 4人主題房
入住於2025年09月
訪客用戶
好友出遊 五人奢華房
入住於2023年11月
訪客用戶
夫妻/情侶出遊 豪華客房
入住於2026年02月
訪客用戶
好友出遊 奢華雙人間
入住於2025年11月