坐落於利物浦市中心的杜克街史詩公寓飯店,會讓您在利物浦擁有別樣的體驗,開展一段難忘的旅行。飯店地理位置優越,駕車至利物浦中央站僅需400m 。旅客們會發現Be At One Liverpool、Furnival's Well和Baa Bar距離飯店都不遠。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備、空調和衣櫃/衣櫥。有飲水需求的旅客,飯店還為您提供了電熱水壺。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。優美的環境,再搭配上細緻周到的服務,飯店的休閒區定能滿足您的品質需求。飯店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
Total farce. The key collection address is a derilict building. The phone number on the confirmation email is out of service.
Avoid like the plague.
Total waste of time and money, Trip is aware of this so one hopes that they will be removed from the site as soon as possible.
訪客用戶
其他
豪華一室房 (公寓18)
入住於2023年03月
2.5
評價於:2023年03月22日
Firstly, Collecting the room key I got to the office paid over my deposit etc.
As I entered the suite and the first thing I noticed was a weird smell of dampness, I had then noticed I had no service and I was on one bar to a point where my data went from 5G to 3G to nothing so I decided to connect to the apart-hotels wifi. It kept showing à privacy warning issue but it wouldn’t connect, I called the main office to address this issue and I was told unfortunately everything was down and it would be fixed by the next day.
There was nothing for me to do as I couldn’t connect my laptop so I decided to have a quick shower and go to bed. The second issue was the shower was overhead shower instead of a normal one, not everyone is able to use those type of showers for cultural reasons etc. So it was hard trying to shower without getting my hair wet. As I go to grab my towel I see the whole bathroom and room was flooded and steamed up which left me confused because how was that possible? But I chose to ignore it, I go to grab a towel and I noticed a trace of cobwebs by my towel and I hurried out the bathroom.
Because of how fogged up the room was I had to open the window that was by the bed only for me to find that outside my window was dirty, moldy, used condoms, crisp packets, needles. I immediately closed it and tried to open the window above the sink but the handle was broken. Tried turning on the AC and nothing but dust came out for the first 20 minutes before it cleared up the room
And I switched it to 30° to heat up the room. The heating stopped working so I had to use the oven for heat. THE OVEN.
I didn’t feel as safe or comfort in the place so I asked my sister who happened to be in Liverpool to come stay with me before she headed back to Manchester.
As stated before the internet was a huge problem. The next morning we woke up and I had an important meeting to attend via Zoom. I couldn’t connect it to my phone so I called up the office again asking what the situation was. The first lady said that someone had been sent out but they hadn’t gotten back to them yet which I found odd. The second time my sister called and addressed the same issue and they said there was nothing they could do about it. A third party suggested we go to their office and hold the meeting there. As someone who suffers with social anxiety and being in public places I declined and there was no solution to our problems. We asked to change rooms or at least a different EPIC apart-hotel and I was told the problems didn’t just occur with my room, it was at every apart-hotel under their name.
Overall, I was not happy with my stay and wouldn’t recommend to anybody.
Sanaam Rahman
獨自出遊
公寓
入住於2024年01月
5.0
超讚
評價於:2024年01月28日
Apartment was very nice and was very close to the city centre.
匿名用戶
夫妻/情侶出遊
奢華特大床房(24號房)
入住於2023年08月
3.5
評價於:2023年08月27日
The Double bed was just two single beds pushed together. Great location.
Sanaam Rahman
朋友出遊
公寓
入住於2023年06月
3.0
評價於:2023年07月19日
It wasn’t bad but there was left over Make-up pads in the bin.
Total farce. The key collection address is a derilict building. The phone number on the confirmation email is out of service.
Avoid like the plague.
Total waste of time and money, Trip is aware of this so one hopes that they will be removed from the site as soon as possible.
訪客用戶
其他 豪華一室房 (公寓18)
入住於2023年03月
2.5
評價於:2023年03月22日
Firstly, Collecting the room key I got to the office paid over my deposit etc.
As I entered the suite and the first thing I noticed was a weird smell of dampness, I had then noticed I had no service and I was on one bar to a point where my data went from 5G to 3G to nothing so I decided to connect to the apart-hotels wifi. It kept showing à privacy warning issue but it wouldn’t connect, I called the main office to address this issue and I was told unfortunately everything was down and it would be fixed by the next day.
There was nothing for me to do as I couldn’t connect my laptop so I decided to have a quick shower and go to bed. The second issue was the shower was overhead shower instead of a normal one, not everyone is able to use those type of showers for cultural reasons etc. So it was hard trying to shower without getting my hair wet. As I go to grab my towel I see the whole bathroom and room was flooded and steamed up which left me confused because how was that possible? But I chose to ignore it, I go to grab a towel and I noticed a trace of cobwebs by my towel and I hurried out the bathroom.
Because of how fogged up the room was I had to open the window that was by the bed only for me to find that outside my window was dirty, moldy, used condoms, crisp packets, needles. I immediately closed it and tried to open the window above the sink but the handle was broken. Tried turning on the AC and nothing but dust came out for the first 20 minutes before it cleared up the room
And I switched it to 30° to heat up the room. The heating stopped working so I had to use the oven for heat. THE OVEN.
I didn’t feel as safe or comfort in the place so I asked my sister who happened to be in Liverpool to come stay with me before she headed back to Manchester.
As stated before the internet was a huge problem. The next morning we woke up and I had an important meeting to attend via Zoom. I couldn’t connect it to my phone so I called up the office again asking what the situation was. The first lady said that someone had been sent out but they hadn’t gotten back to them yet which I found odd. The second time my sister called and addressed the same issue and they said there was nothing they could do about it. A third party suggested we go to their office and hold the meeting there. As someone who suffers with social anxiety and being in public places I declined and there was no solution to our problems. We asked to change rooms or at least a different EPIC apart-hotel and I was told the problems didn’t just occur with my room, it was at every apart-hotel under their name.
Overall, I was not happy with my stay and wouldn’t recommend to anybody.
Sanaam Rahman
獨自出遊 公寓
入住於2024年01月
5.0
超讚
評價於:2024年01月28日
Apartment was very nice and was very close to the city centre.
匿名用戶
夫妻/情侶出遊 奢華特大床房(24號房)
入住於2023年08月
3.5
評價於:2023年08月27日
The Double bed was just two single beds pushed together. Great location.
Sanaam Rahman
朋友出遊 公寓
入住於2023年06月
3.0
評價於:2023年07月19日
It wasn’t bad but there was left over Make-up pads in the bin.
Junzidongdaobudongshou
獨自出遊
公寓
入住於2023年07月
Nicholas F
獨自出遊
豪華一室房 (公寓18)
入住於2023年12月
訪客用戶
其他
豪華一室房 (公寓18)
入住於2023年03月
Sanaam Rahman
獨自出遊
公寓
入住於2024年01月
匿名用戶
夫妻/情侶出遊
奢華特大床房(24號房)
入住於2023年08月
Sanaam Rahman
朋友出遊
公寓
入住於2023年06月
Junzidongdaobudongshou
獨自出遊 公寓
入住於2023年07月
Nicholas F
獨自出遊 豪華一室房 (公寓18)
入住於2023年12月
訪客用戶
其他 豪華一室房 (公寓18)
入住於2023年03月
Sanaam Rahman
獨自出遊 公寓
入住於2024年01月
匿名用戶
夫妻/情侶出遊 奢華特大床房(24號房)
入住於2023年08月
Sanaam Rahman
朋友出遊 公寓
入住於2023年06月