This hotel was excellent! Ideally situated for the M and S Arena, the Albert Dock and Liverpool 1 shopping area. It is literally 15 mins walk from Lime Street Station. Check in was done online and key was ready to collect via a machine in the foyer. I'm not 100% keen on this as I do like the personal contact with the reception. Had to go there to ask for breakfast details so in future would probably just check in there anyhow, but the option is there if you prefer that. The room on the 4th floor was really nice, clean and comfortable. Slight grumbles were regarding the bed being a bid hard and the small shelf, rather than a table in front of the mirror. Breakfasts were excellent, a very wide range of good quality choices. The lounge and dining areas were very clean, modern and well designed. All staff were very pleasant. Overall I would definitely recommend this hotel to anyone visiting Liverpool. It was excellent value in comparison to others we have visited in the city in the past. Will definitely be back! Photo is a view from our room - the two Cathedrals in view.
The room was uncomfortably cold at night due to non-adjustable central heating. The shower design caused water to leak all over the floor, no matter how careful we were. We found a black hair on the bathroom floor and reported it, but it was never cleaned. On arrival, our room door was left half open, and we found used napkins in the bathroom — only removed after we complained. There was also a large, dirty industrial air purifier in the room, which staff claimed was normal, though it took up space and looked unpleasant. Overall, the experience was far from what we expected.
訪客用戶
獨自出遊
入住於2025年06月
3.7
評價於:2025年06月27日
The hotel location is very convenient. The facility is ok and the hygiene is good. But cannot feel any warm welcome from the service staff. Just finish the check in and check out process without any smile.
匿名用戶
家庭出遊
入住於2025年07月
5.0
超讚
評價於:2025年07月04日
Friendly staff and good service.
Check in offered earlier which was much appreciated
訪客用戶
獨自出遊
入住於2025年03月
4.2
很好
評價於:2025年03月14日
The location is perfect for solo traveling. Great service. Easy to check in. But remember to bring toothpaste and toothbrush. They don’t provide it.
訪客用戶
夫妻/情侶出遊
入住於2025年06月
4.7
很棒
評價於:2025年06月28日
Great location for everything
訪客用戶
商務出差
入住於2025年07月
5.0
超讚
評價於:2025年07月23日
酒店各種條件都不錯
匿名用戶
好友出遊
入住於2025年07月
4.0
評價於:2025年10月16日
中規中矩的
訪客用戶
商務出差
行政特大床房
入住於2026年08月
4.2
很好
評價於:2026年10月29日
Exhibition Centre Liverpool 에서 개최된 학회 참석으로 7일간 머물렀습니다.
이 호텔을 선택한 가장 큰 이유는 Exhibition Centre까지 도보 5분. 중심상가 도보 5분으로 접근성이 가장 좋았으며, 룸과 욕실이 비교적 넓어 여유로웠고, 깔끔한 객실과 포근한 침대로 룸 컨디션은 매우 만족스러웠습니다.
訪客用戶
夫妻/情侶出遊
入住於2025年10月
5.0
超讚
評價於:2025年10月06日
This hotel was excellent! Ideally situated for the M and S Arena, the Albert Dock and Liverpool 1 shopping area. It is literally 15 mins walk from Lime Street Station. Check in was done online and key was ready to collect via a machine in the foyer. I'm not 100% keen on this as I do like the personal contact with the reception. Had to go there to ask for breakfast details so in future would probably just check in there anyhow, but the option is there if you prefer that. The room on the 4th floor was really nice, clean and comfortable. Slight grumbles were regarding the bed being a bid hard and the small shelf, rather than a table in front of the mirror. Breakfasts were excellent, a very wide range of good quality choices. The lounge and dining areas were very clean, modern and well designed. All staff were very pleasant. Overall I would definitely recommend this hotel to anyone visiting Liverpool. It was excellent value in comparison to others we have visited in the city in the past. Will definitely be back! Photo is a view from our room - the two Cathedrals in view.
The room was uncomfortably cold at night due to non-adjustable central heating. The shower design caused water to leak all over the floor, no matter how careful we were. We found a black hair on the bathroom floor and reported it, but it was never cleaned. On arrival, our room door was left half open, and we found used napkins in the bathroom — only removed after we complained. There was also a large, dirty industrial air purifier in the room, which staff claimed was normal, though it took up space and looked unpleasant. Overall, the experience was far from what we expected.
訪客用戶
獨自出遊
入住於2025年06月
3.7
評價於:2025年06月27日
The hotel location is very convenient. The facility is ok and the hygiene is good. But cannot feel any warm welcome from the service staff. Just finish the check in and check out process without any smile.
匿名用戶
家庭出遊
入住於2025年07月
5.0
超讚
評價於:2025年07月04日
Friendly staff and good service.
Check in offered earlier which was much appreciated
訪客用戶
獨自出遊
入住於2025年03月
4.2
很好
評價於:2025年03月14日
The location is perfect for solo traveling. Great service. Easy to check in. But remember to bring toothpaste and toothbrush. They don’t provide it.
訪客用戶
夫妻/情侶出遊
入住於2025年06月
4.7
很棒
評價於:2025年06月28日
Great location for everything
訪客用戶
商務出差
入住於2025年07月
5.0
超讚
評價於:2025年07月23日
酒店各種條件都不錯
匿名用戶
好友出遊
入住於2025年07月
4.0
評價於:2025年10月16日
中規中矩的
訪客用戶
商務出差 行政特大床房
入住於2026年08月
4.2
很好
評價於:2026年10月29日
Exhibition Centre Liverpool 에서 개최된 학회 참석으로 7일간 머물렀습니다.
이 호텔을 선택한 가장 큰 이유는 Exhibition Centre까지 도보 5분. 중심상가 도보 5분으로 접근성이 가장 좋았으며, 룸과 욕실이 비교적 넓어 여유로웠고, 깔끔한 객실과 포근한 침대로 룸 컨디션은 매우 만족스러웠습니다.
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