里斯本伊波羅之星精選酒店 (Iberostar Selection Lisboa)

Nice room decor but wonder no tea bags provided in room. No bottle water provided and required guest to take water in the water dispenser at each floor. Mean to early check-in. Swimming pool is actually smaller than the photo displayed.

位置優越，但是房間小，床小，樓層低，其他還好

The hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance. Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock. Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant. Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared. Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened. Restaurant service was terrible given the above. No apologies made for the situations mentioned.

Worst hotel ever, check out at 11AM, rubbish room service, never again

設施：還不錯，比較新的房間 衞生：一塵不染，挺滿意的總體來説 環境：普通，附近沒什麼逛的，要走遠一點 服務：還可以，就是前台的英文有點一般

The staff were friendly and it was close to the city centre

Great place to stay I truly enjoyed the service and the location was great really a short walk from everything including downtown!

around 10 min walk from metro, friendly staffs

Great location in the city center and next to the road where my taxi can drive me in front of the lobby. City view is nice and the room is clean enough.

Sehr sauberes Hotel, super Service. Da wir bereits zum Flughafen fahren mussten, hat man uns für 5:00 Uhr (ab 4:00 möglich) etwas für den Frühstück vorbereitet (Gebäck, Obst und man konnte sich Kaffee und Tee zubereiten), fanden wir toll, da wir beim üblichen Zeiten (ab 7:00 Uhr) nicht am Frühstück teilnehmen konnten.