Honestly, this was one of the worst hotel experiences I’ve had, and certainly not what I expected from a Hyatt.
Checked into my first room late in the evening, tired and just wanting to rest, only to find the shower filthy – dirt, hair, and even a half-used shampoo bottle from the previous guest. Clearly hadn’t been cleaned properly. The bed wasn’t any better, with marks and hairs all over the sheets.
Asked to change rooms, and the second one was no improvement. Shower had hairs again (not great, but I thought I could live with it)… until I checked the bed. Blood stains, hair, and other unidentifiable marks on the sheets and pillows. Even found stickers stuck to the bedding. Completely disgusting.
Went back to reception to complain and the staff member spent about half an hour trying to find another room – which made me wonder if there were any clean rooms available at all. For a brand like Hyatt, that’s just shocking. Honestly, even a Travelodge or EasyHotel would’ve been cleaner.
To top it off, one of the rooms had a screw sticking out from a cupboard – a genuine safety hazard if you caught your foot on it.
訪客用戶
獨自出遊
2張單人床無障礙房,帶無障礙淋浴
入住於2025年09月
4.2
很好
評價於:2025年09月09日
Very very good. Like to recommend to my friends. I will like to stay in this hotel again.
Honestly, this was one of the worst hotel experiences I’ve had, and certainly not what I expected from a Hyatt.
Checked into my first room late in the evening, tired and just wanting to rest, only to find the shower filthy – dirt, hair, and even a half-used shampoo bottle from the previous guest. Clearly hadn’t been cleaned properly. The bed wasn’t any better, with marks and hairs all over the sheets.
Asked to change rooms, and the second one was no improvement. Shower had hairs again (not great, but I thought I could live with it)… until I checked the bed. Blood stains, hair, and other unidentifiable marks on the sheets and pillows. Even found stickers stuck to the bedding. Completely disgusting.
Went back to reception to complain and the staff member spent about half an hour trying to find another room – which made me wonder if there were any clean rooms available at all. For a brand like Hyatt, that’s just shocking. Honestly, even a Travelodge or EasyHotel would’ve been cleaner.
To top it off, one of the rooms had a screw sticking out from a cupboard – a genuine safety hazard if you caught your foot on it.
訪客用戶
獨自出遊 2張單人床無障礙房,帶無障礙淋浴
入住於2025年09月
4.2
很好
評價於:2025年09月09日
Very very good. Like to recommend to my friends. I will like to stay in this hotel again.
匿名用戶
獨自出遊
特大床房
入住於2026年05月
匿名用戶
夫妻/情侶出遊
特大床房
入住於2026年03月
訪客用戶
商務出差
特大床房
入住於2026年06月
訪客用戶
家庭出遊
城景房(2張單人床)
入住於2025年12月
匿名用戶
其他
特大床房
入住於2025年10月
匿名用戶
其他
客房(2張單人床)
入住於2025年09月
訪客用戶
夫妻/情侶出遊
特大床房
入住於2025年08月
訪客用戶
獨自出遊
2張單人床無障礙房,帶無障礙淋浴
入住於2025年09月
訪客用戶
家庭出遊
2張單人床無障礙房,帶無障礙淋浴
入住於2025年09月
匿名用戶
好友出遊
客房(2張單人床)
入住於2025年07月
匿名用戶
獨自出遊 特大床房
入住於2026年05月
匿名用戶
夫妻/情侶出遊 特大床房
入住於2026年03月
訪客用戶
商務出差 特大床房
入住於2026年06月
訪客用戶
家庭出遊 城景房(2張單人床)
入住於2025年12月
匿名用戶
其他 特大床房
入住於2025年10月
匿名用戶
其他 客房(2張單人床)
入住於2025年09月
訪客用戶
夫妻/情侶出遊 特大床房
入住於2025年08月
訪客用戶
獨自出遊 2張單人床無障礙房,帶無障礙淋浴
入住於2025年09月
訪客用戶
家庭出遊 2張單人床無障礙房,帶無障礙淋浴
入住於2025年09月
匿名用戶
好友出遊 客房(2張單人床)
入住於2025年07月