拉斯維加斯伊拉拉中央大道希爾頓分時度假俱樂部 (Hilton Grand Vacations Club Elara Center Strip Las Vegas)

服務態度非常差！拿個垃圾袋都要等一天！沒有交代不會給你做衞生，交代了還找理由不做！在後麵盯著叫他做衞生，整整等了一個早上以各種理由推脫！換了一大疊的毛巾在房間，就是叫你們自己換。 房間周邊非常吵，無法入眠，不知道是什麼設備還是機械的聲音！ 酒店夾在停車場跟其他建築物中間，要在10樓以上才可以看到外面！但分配給你們的絕對是在10樓以下，因為我們都是通過旅行網訂的房間，可能他們協議價比較低（而我們的房間費用又不低），所以給你們的房間不可能是高層的！ 游泳池衹有高溫的時候才開放 這個時間過去是不開放的。酒店沒有餐廳，吃飯衹有去外面吃！所以我們訂酒店看到了房間類型都沒有包含早餐的！因為他們沒有餐廳。你要買早餐，他也是介紹到酒店外面吃飯。 這酒店最多三星，衹是打著希爾頓的名號！！ 總結就是臟亂差！！！！

辦理退房超方便，出行也很方便。辦理入住人員很友好，很有耐心。衞生條件很好。

環境很好，值得入住，服務到位，前台十分有耐心，酒店附近有很多逛的地方，房間很大，很舒適，安全性極強！

酒店設施齊全，環境不錯，非常滿意。唯一遺憾的是第二天準備退房時候，打掃房間的女士在門口敲門催促我們説退房時間是上午10點，這點非常出乎我意料，一般酒店都是上午11點或者12點。

房間乾淨，設施有些舊了，就是酒店入口不好找，停車有點麻煩。

可以的 不錯

房間挺大的

I brought my family here after a long couple of days touring the Grand Canyon and other national parks. This was exactly what we needed. This place adjoins an indoor mall that the whole family enjoyed. Service was friendly. The pool hours are a bit limited. The view from the room was very cool.

It took me more than an hour and half to checked in upon arrival. I was only 5th person in a line waiting to be called. There's another line for so called "Owners", means people who bought their time shares. Only two people at the front desk working on busy Saturday afternoon. They stopped serving guests in people in front of me (normal line) Instead, they were only serving time share guests. Took 15 minutes per guest to finish a check in process. I paid more than $500 for 2 nights of stays for 1-bedroom suites while people who has invitation for time share presentation paid average $100/night for 2 bedrooms suites. A Sale person approached me after I finished checked in, asked me to attend time share presentation for exchange of $100 gift certificate to be used for next visit. I refused their offer. I was there for enjoy my stay in 5 stars hotel but not to spend my precious 90 minutes to attend their selling trap. I was treated unfairly because I am not "Owner" of their time share. They put me in lower floor room with next to 10 stories shopping mall parking garage which was very noisy during our stay. I paid $18 parking fees a day which is reasonable but just to get in and out of the garage is a challenge with very bad traffic. It took me 45 minutes to get out of garage during Mall hours. Overall experience was very bad. The worst part of it they charged me full price of the room again when I checked out. I had to deal with them again once I get back home. Texted back to hotel numerous times and send them proof from 訂房網站 (paid invoice) but it took 10 days to get my refund. If you like to have fun without stress, stay away from Time share places like that. I rather stay at Wynn or Venetian hotels for almost same price that I paid for this particular weekend. I choose it because of the name "Hilton" but it's different than normal Hilton Hotel. IT's called Hilton Vacation Club. That's a catch. NEVER AGAIN, period.

Everything was amazing, I loved it… specially the staff are fenomenal.