Overall I would say that the hotel did not meet our expectations - it is more of a modern 3-star option than a standard 4-star hotel. The service is not very efficient (both of the reception and the room service), the quality of the food is inferior (and it is of course overpriced). Also the location is not very good - although the barrio (district) is very prestige, there is literally nothing to do around, especially during the holidays or weekends, you need to take a taxi to get to the downtown (Providencia and other districts), there is no option of just walking there.
There was a disjoint between the restaurant and hotel. System needs improvement. No wardrobe in room surprised me. Good beds. Room in average condition. It took 25 minutes to check out (no waiting that’s simply the time it took for what should have been a simple admin procedure). People are very nice they just need improved operating processes.
訪客用戶
家庭出遊
標準兩張大床房
入住於2024年04月
5.0
超讚
評價於:2024年04月16日
La ubicacion a pocas cuadras del alto. El restaurant BBB y tiene un coffe para la noche que venden varias cosas. El desayuno es atomico muy rico y la atencion maravillosa. El proceso de check out y check inn muy rapido.
Overall I would say that the hotel did not meet our expectations - it is more of a modern 3-star option than a standard 4-star hotel. The service is not very efficient (both of the reception and the room service), the quality of the food is inferior (and it is of course overpriced). Also the location is not very good - although the barrio (district) is very prestige, there is literally nothing to do around, especially during the holidays or weekends, you need to take a taxi to get to the downtown (Providencia and other districts), there is no option of just walking there.
There was a disjoint between the restaurant and hotel. System needs improvement. No wardrobe in room surprised me. Good beds. Room in average condition. It took 25 minutes to check out (no waiting that’s simply the time it took for what should have been a simple admin procedure). People are very nice they just need improved operating processes.
訪客用戶
家庭出遊 標準兩張大床房
入住於2024年04月
5.0
超讚
評價於:2024年04月16日
La ubicacion a pocas cuadras del alto. El restaurant BBB y tiene un coffe para la noche que venden varias cosas. El desayuno es atomico muy rico y la atencion maravillosa. El proceso de check out y check inn muy rapido.
M59342****
商務出差
標準特大床房
入住於2025年09月
1390161****
家庭出遊
標準兩張大床房
入住於2025年06月
訪客用戶
家庭出遊
標準兩張大床房
入住於2024年12月
..Niuniu
獨自出遊
標準兩張大床房
入住於2025年06月
118354****
商務出差
標準兩張大床房
入住於2025年08月
1875199****
商務出差
標準特大床房
入住於2024年05月
訪客用戶
獨自出遊
標準兩張大床房
入住於2024年04月
訪客用戶
家庭出遊
標準兩張大床房
入住於2024年04月
M640598****
商務出差
標準兩張大床房
入住於2025年03月
M227888****
商務出差
標準兩張大床房
入住於2025年04月
M59342****
商務出差 標準特大床房
入住於2025年09月
1390161****
家庭出遊 標準兩張大床房
入住於2025年06月
訪客用戶
家庭出遊 標準兩張大床房
入住於2024年12月
..Niuniu
獨自出遊 標準兩張大床房
入住於2025年06月
118354****
商務出差 標準兩張大床房
入住於2025年08月
1875199****
商務出差 標準特大床房
入住於2024年05月
訪客用戶
獨自出遊 標準兩張大床房
入住於2024年04月
訪客用戶
家庭出遊 標準兩張大床房
入住於2024年04月
M640598****
商務出差 標準兩張大床房
入住於2025年03月
M227888****
商務出差 標準兩張大床房
入住於2025年04月