Hotel is amazing but they are not ready for business. Hotel stuff were overwhelmed wait for restaurants and service at the restaurants were ridiculous. NO BEACH CHAIR to seat and not enough chair for hotel guest. we counted 58 chairs for 2000 guest . Very bad business. No signs in Conrad hotel where was where.
Not coming back to the hotel or restaurants on the property. Cebia restaurant we had horrible service and for the price they charge that should never happen.
訪客用戶
家庭出遊
帶陽台的瀉湖景觀2大床客房
入住於2024年04月
3.2
評價於:2024年05月15日
I had a prepaid booking.
They charged 800$ for incidentals with the POS that gave the “Approved” status.
We spend like 1k and they locked us outside of the room and asked us to pay this again the whole amount. They did not recognize the initial payment.
Front desk guy Christian very rood, pushing it to the edge of snapping.
Eventually I asked to speak to the manager on duty..he got at the front desk in 20-30 minutes, apologizing and saying that everything is ok with the initial payment.
We spent 1 hour locked outside by this “system error”
The service at the Sofia (downstirs restaurant) is very poor because of the kitchen staff.
The roof top restaurant is quite nice for dinner.
I waited 30 min for the valet to bring my car. The have no f idea of what they’re doing.
You can get only inroom dining after 10pm.
Shuttle service only to Disney parks.
Hotel is amazing but they are not ready for business. Hotel stuff were overwhelmed wait for restaurants and service at the restaurants were ridiculous. NO BEACH CHAIR to seat and not enough chair for hotel guest. we counted 58 chairs for 2000 guest . Very bad business. No signs in Conrad hotel where was where.
Not coming back to the hotel or restaurants on the property. Cebia restaurant we had horrible service and for the price they charge that should never happen.
訪客用戶
家庭出遊 帶陽台的瀉湖景觀2大床客房
入住於2024年04月
3.2
評價於:2024年05月15日
I had a prepaid booking.
They charged 800$ for incidentals with the POS that gave the “Approved” status.
We spend like 1k and they locked us outside of the room and asked us to pay this again the whole amount. They did not recognize the initial payment.
Front desk guy Christian very rood, pushing it to the edge of snapping.
Eventually I asked to speak to the manager on duty..he got at the front desk in 20-30 minutes, apologizing and saying that everything is ok with the initial payment.
We spent 1 hour locked outside by this “system error”
The service at the Sofia (downstirs restaurant) is very poor because of the kitchen staff.
The roof top restaurant is quite nice for dinner.
I waited 30 min for the valet to bring my car. The have no f idea of what they’re doing.
You can get only inroom dining after 10pm.
Shuttle service only to Disney parks.
Min761220
家庭出遊
帶陽台的瀉湖景觀2大床客房
入住於2025年08月
Suifengqulvxing63
家庭出遊
自然景觀2張大床客房
入住於2025年06月
1364171****
家庭出遊
自然景觀2張大床客房
入住於2025年08月
Cengceng
家庭出遊
泳池景特大床間 - 帶陽台
入住於2025年08月
Dadaocaozhang
夫妻/情侶出遊
部分自然景觀 2 張大床 客房 帶陽台
入住於2024年02月
訪客用戶
家庭出遊
兩張大床房附池景
入住於2024年05月
訪客用戶
家庭出遊
帶陽台的瀉湖景觀2大床客房
入住於2024年04月
M273598****
家庭出遊
部分自然景觀 2 張大床 客房 帶陽台
入住於2024年12月
Qinxingjie
夫妻/情侶出遊
自然景觀特大床客房
入住於2025年09月
Andy 000
夫妻/情侶出遊
部分自然景觀 2 張大床 客房 帶陽台
入住於2025年06月
Min761220
家庭出遊 帶陽台的瀉湖景觀2大床客房
入住於2025年08月
Suifengqulvxing63
家庭出遊 自然景觀2張大床客房
入住於2025年06月
1364171****
家庭出遊 自然景觀2張大床客房
入住於2025年08月
Cengceng
家庭出遊 泳池景特大床間 - 帶陽台
入住於2025年08月
Dadaocaozhang
夫妻/情侶出遊 部分自然景觀 2 張大床 客房 帶陽台
入住於2024年02月
訪客用戶
家庭出遊 兩張大床房附池景
入住於2024年05月
訪客用戶
家庭出遊 帶陽台的瀉湖景觀2大床客房
入住於2024年04月
M273598****
家庭出遊 部分自然景觀 2 張大床 客房 帶陽台
入住於2024年12月
Qinxingjie
夫妻/情侶出遊 自然景觀特大床客房
入住於2025年09月
Andy 000
夫妻/情侶出遊 部分自然景觀 2 張大床 客房 帶陽台
入住於2025年06月