羅娜瓦拉法里亞斯度假村 (Fariyas Resort Lonavala)

Fariyas Resort in Lonavala is a gem of a getaway, combining scenic beauty, excellent amenities, and warm hospitality to create a memorable experience. Nestled in the picturesque hills of Lonavala, the resort's location is one of its standout features. Surrounded by lush greenery and serene views, Fariyas offers a perfect escape from the hustle and bustle of city life. Its proximity to key attractions like Tiger’s Leap and Bushi Dam makes it an excellent base for exploring Lonavala. The resort is well-known for its impressive range of amenities, and they certainly lived up to the expectations. The highlight for us was the pool and water park area, which is perfect for families and solo travelers alike. The pool was clean and well-maintained, providing a refreshing dip amidst the scenic surroundings. The water park, complete with slides and splash zones, added an element of fun and adventure to our stay. It was wonderful to see both kids and adults enjoying themselves in this thoughtfully designed space. Dining at Fariyas is another aspect worth praising. The buffet spread for both lunch and breakfast was extensive and delicious, catering to a variety of tastes and preferences. Breakfast featured a mix of continental and Indian dishes, with highlights like fresh pastries, dosas, and flavorful coffee. Lunch offered a more elaborate spread with live counters and delectable desserts, ensuring that every meal was a feast. The attentive staff at the restaurant further enhanced the dining experience with their courteous service. The bar at the resort is a cozy and inviting space, perfect for relaxing with a drink after a day of exploring. The well-curated menu of beverages, both alcoholic and non-alcoholic, ensured there was something for everyone. The bartender’s recommendations were spot-on, and the ambiance added to the charm of the evening. A special mention must be made of the resort's Christmas décor, which was absolutely delightful. From twinkling lights to thoughtfully arranged festive displays, the entire property exuded holiday cheer. The Christmas tree in the lobby was a particular highlight, and the effort to create a warm, festive atmosphere did not go unnoticed. It truly added a magical touch to our stay, making it all the more memorable. Overall, Fariyas Resort seamlessly blends luxury and comfort with its stunning location, exceptional amenities, and attentive service. Whether you’re looking for a family vacation, a romantic retreat, or a solo getaway, this resort has something for everyone. Highly recommended for anyone visiting Lonavala, especially during the festive season when the resort is at its vibrant best.

A recent one-day stay at Fariyas Resort, Lonavala, was unfortunately disappointing and fell far short of expectations for a property that markets itself as a premium destination. While the location and initial appeal of the resort promised a relaxing getaway, multiple issues, particularly concerning staff negligence and overall hygiene, marred the experience. The most striking flaw was the lack of cleanliness in the rooms. Upon checking in, we discovered that the room had not been thoroughly cleaned. Stains on the bedding, dust on the furniture, and a musty odor made it evident that proper housekeeping standards were not maintained. Given the price point and reputation of Fariyas Resort, this level of negligence was unacceptable. Even after notifying the staff, the response was lackluster, and no significant effort was made to rectify the situation promptly. The dining experience at the resort also left much to be desired. During the buffet, there was a noticeable lack of supervision, leading to several disturbing instances. Most concerning was the sight of unsupervised children putting their hands directly into food dispensers, causing hygiene concerns. Despite bringing this to the attention of the staff, there was no immediate action taken to ensure better monitoring or uphold basic food safety standards. For a property of this stature, such lapses are not just disappointing but also unacceptable, especially given the current emphasis on health and safety. The overall attitude of the staff was another major letdown. From the moment of check-in, there seemed to be an air of indifference among the team. Requests for basic services were either ignored or met with significant delays. For instance, it took repeated follow-ups to get fresh towels, and the lack of attentiveness extended to other aspects of service as well. The staff's behavior at the reception was particularly discourteous, which set a negative tone for the stay. While the resort boasts an impressive location and visually appealing surroundings, these positives were overshadowed by the glaring operational inefficiencies and lack of attention to guest satisfaction. Simple steps like better housekeeping protocols, proactive staff training, and stricter supervision in the dining area could go a long way in improving the guest experience. In its current state, Fariyas Resort seems to be resting on its laurels, relying heavily on its location to draw in visitors while neglecting the basic principles of hospitality. For travelers seeking a worry-free and enjoyable stay in Lonavala, it may be worth exploring other options unless significant improvements are made.

Good hotel.

Good location, stay was very comfortable!