Both toilet doors can’t be locked, Lots of cigarette ash under the sofa, pool was under maintenance but we are not informed ( actually we are there for the pool and view only) so it was such a disappointment.
Support staff are ok, abt 1 hour to send up extra towel and pillows.
All kitchen ware are worn out and unhygienic.
The exhaust fan sound was horrendous we can’t even turn it on when sleeping.
Overall is injustice to those people
Who was hoping for a fun family staycation.
Ryan Hendra
家庭出遊
三臥室公寓
入住於2023年12月
3.2
評價於:2024年03月03日
We booked for 3 BR, but when we arrived they said it was sold out, then try to give us separate apartement. We didnt accept
And then they tried to give another apartement 2BR + extra bed in the living room.
But they tried to give us exactly 3BR apartement that they said from another company.
The rooms were cleaned
But no hot water, we couldm't do laundry, remote ac only 1 for 3 BR
訪客用戶
夫妻/情侶出遊
高級一臥室公寓
入住於2022年06月
2.5
評價於:2022年06月22日
I had experience staying in apartment residences in KL and this is possibly the worst experience ever. The condition of the unit given to us was very bad. Starting from the first thing we stepped into the unit, the air con controller was not working and it took them literally the next day to deliver the promised battery. Based on the number of attached pictures, you can tell how bad the state of the unit is.
-broken air con cover
-dirty sofa cushion seat
-broken bidet spray
-stained towel
-stained bedsheet
-uneven flooring(unable to cover the door completely)
Honestly, I’ve never take the effort to comment how good or bad my hotel stay is but this time is really different. I believe the room provider has to improve on its service and the condition of the unit or risk losing more customer.
Pros: location and rooftop infinity pool
Ashrul
商務出差
高級一臥室公寓
入住於2023年09月
4.5
很好
評價於:2023年09月30日
Great location. You can see very nice view of KL at night time.
訪客用戶
夫妻/情侶出遊
高級一臥室公寓
入住於2022年06月
4.0
評價於:2022年06月27日
I also stayed at the face hotel. The face hotel was cleaner.
And the face service was better.
Both toilet doors can’t be locked, Lots of cigarette ash under the sofa, pool was under maintenance but we are not informed ( actually we are there for the pool and view only) so it was such a disappointment.
Support staff are ok, abt 1 hour to send up extra towel and pillows.
All kitchen ware are worn out and unhygienic.
The exhaust fan sound was horrendous we can’t even turn it on when sleeping.
Overall is injustice to those people
Who was hoping for a fun family staycation.
Ryan Hendra
家庭出遊 三臥室公寓
入住於2023年12月
3.2
評價於:2024年03月03日
We booked for 3 BR, but when we arrived they said it was sold out, then try to give us separate apartement. We didnt accept
And then they tried to give another apartement 2BR + extra bed in the living room.
But they tried to give us exactly 3BR apartement that they said from another company.
The rooms were cleaned
But no hot water, we couldm't do laundry, remote ac only 1 for 3 BR
訪客用戶
夫妻/情侶出遊 高級一臥室公寓
入住於2022年06月
2.5
評價於:2022年06月22日
I had experience staying in apartment residences in KL and this is possibly the worst experience ever. The condition of the unit given to us was very bad. Starting from the first thing we stepped into the unit, the air con controller was not working and it took them literally the next day to deliver the promised battery. Based on the number of attached pictures, you can tell how bad the state of the unit is.
-broken air con cover
-dirty sofa cushion seat
-broken bidet spray
-stained towel
-stained bedsheet
-uneven flooring(unable to cover the door completely)
Honestly, I’ve never take the effort to comment how good or bad my hotel stay is but this time is really different. I believe the room provider has to improve on its service and the condition of the unit or risk losing more customer.
Pros: location and rooftop infinity pool
Ashrul
商務出差 高級一臥室公寓
入住於2023年09月
4.5
很好
評價於:2023年09月30日
Great location. You can see very nice view of KL at night time.
訪客用戶
夫妻/情侶出遊 高級一臥室公寓
入住於2022年06月
4.0
評價於:2022年06月27日
I also stayed at the face hotel. The face hotel was cleaner.
And the face service was better.
Yidaizongshizaibeijing
商務出差 高級一臥室公寓
入住於2025年03月
5.0
超讚
評價於:2025年04月13日
房間很大,很方便
吉隆坡KLCC鉑金服務套房
(Platinum Service Suites Kuala Lumpur KLCC)附近飯店推薦
訪客用戶
商務出差
家庭型雙臥室公寓
入住於2025年04月
訪客用戶
商務出差
高級一臥室公寓
入住於2023年07月
Yidaizongshizaibeijing
商務出差
行政兩臥室公寓
入住於2025年03月
匿名用戶
其他
高級一臥室公寓
入住於2023年09月
LimJoyce
家庭出遊
三臥室公寓
入住於2025年03月
Ryan Hendra
家庭出遊
三臥室公寓
入住於2023年12月
訪客用戶
夫妻/情侶出遊
高級一臥室公寓
入住於2022年06月
Ashrul
商務出差
高級一臥室公寓
入住於2023年09月
訪客用戶
夫妻/情侶出遊
高級一臥室公寓
入住於2022年06月
Yidaizongshizaibeijing
商務出差
高級一臥室公寓
入住於2025年03月
訪客用戶
商務出差 家庭型雙臥室公寓
入住於2025年04月
訪客用戶
商務出差 高級一臥室公寓
入住於2023年07月
Yidaizongshizaibeijing
商務出差 行政兩臥室公寓
入住於2025年03月
匿名用戶
其他 高級一臥室公寓
入住於2023年09月
LimJoyce
家庭出遊 三臥室公寓
入住於2025年03月
Ryan Hendra
家庭出遊 三臥室公寓
入住於2023年12月
訪客用戶
夫妻/情侶出遊 高級一臥室公寓
入住於2022年06月
Ashrul
商務出差 高級一臥室公寓
入住於2023年09月
訪客用戶
夫妻/情侶出遊 高級一臥室公寓
入住於2022年06月
Yidaizongshizaibeijing
商務出差 高級一臥室公寓
入住於2025年03月