敏素酒店 (艾克切拉斯) (Minsu (Ekocheras))

3點check in 去到還在打掃，第二天check out 要還key去mail box 那個guard也不給你停車5分鐘 要你去大馬路旁邊停車

Facilities are not available, especially bed mentioned in description is not included, No blanket provided. No answering phone call. 2 Bathroom but only one bathroom with water heater and shower head for shower. Super inconvenient for family stay.

Informed owner living room air cond water leaking, but no update at all And there’s lot of hair on the floor everywhere

everything just nice, but the sofa abit yuek....and the wall at entrance mirror there seem like they didnt do cleaning job properly alot of 'dirt' on it...

The location is good and convenient if you want to buy some groceries. I had booked for three days two nights. But the first day when we checked in, one of the air con was not functioning well, with hot wind, tried few times and reset the air con still not functioning well. Some more the air con direction was facing the sleeping area, totally cannot feel the air. And the unit doesn’t have fan, the whole unit only supports with one air con. Understand that after working hour the technician was off, but isn’t need to check well before passed it on to another customer? And also the hair dryer is spoiled too. Although the customer service was replying but it doesn’t get help at all to solve my problem. And we had 4 ladies 1 male booking the units, all long hair without the hair dryer, and no fan in the unit, we wait until 1am to dry up the hair. This accommodation doesn’t give any compensation about the air con and hair dryer not functioning well, just a apologies message for improvement. Conclusion, cleanliness not bad, customer service replied. For those who wish to take this accommodation just need to ask the customer service to make sure EVERYTHING is functioning well, and we will not taking this anymore. Experience of this: 4/10

房間收拾好了讓提前半小時入住，很人性化。垃圾袋提前準備了很多，可以自行替換。冰箱，微波爐，熱水器都有，鍋碗筷刀叉都是全的，可以自己煮飯，樓下就是EKO Cheras 購物看電影吃飯都很方便。

Thanks for the helpful information and services I just stayed for one night . Good location for MRT And inside the mall has a lot golf foods to eat

Great stay! The hotel is in an excellent location, just a short walk to MRT Taman Mutiara…

Good location for gathering, mall is not crowded, restaurants, karaoke, grocery, etc. however Is super headache for traveler with more than 1 vehicle. Cos is only allocate 1 car park. Mall parking rates is per hour count, no max per day limit. For those travel by train or grab service is ok. Cos the right parking lot is not easy to spot, park wrongly management will clamp, penalty RM100. Becaruful. Can book unless no choice. Only enjoy the sky link bridge and the top floor night view.

Had a good 3 nights stay. Owner is very responsive, even attended to our last minute stay extension promptly. It was a good unit, with very much of convenience. Everything was prepared well. The unit was also clean. Would definitely visit again next time!