Rating: ⭐⭐⭐⭐⭐ (5/5)
We had a lovely stay at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree. From the moment we arrived, the staff were warm, attentive, and always ready to assist with a smile. The atmosphere of the hotel is relaxing and welcoming, making it the perfect retreat in the middle of the city.
The biggest plus is the location! It was directly connected to Pavilion Mall, which makes shopping and dining incredibly convenient. The room was comfortable, well-maintained, and gave us the restful break we needed.
Overall, this was a wonderful experience for both my wife and me. Highly recommended for anyone looking for comfort, convenience, and excellent hospitality right in the heart of Kuala Lumpur.
On the first day of check-in, I found the room had remnants of fried rice, peanuts, and potato chip crumbs. I reported this to the hotel right away, yet the cleaning staff arrived slowly to clean it. With us being in the room, it felt quite crowded, so we had to step out to let them vacuum. The entire process was rather puzzling, and most importantly, the hotel did not offer an apology.
Good location, room spacious and clean .
Buffet breakfast has various choices. Staff are very polite and friendly. Highly recommended. Would come back to stay next visit .
訪客用戶
獨自出遊
特級豪華城市宜景房(帶浴缸)
入住於2025年09月
5.0
超讚
評價於:2025年09月07日
Everything is good, super convenient to Shopping mall. View is facing a construction side building up Pavilion Square. I prefer a good view room.
Rating: ⭐⭐⭐⭐⭐ (5/5)
We had a lovely stay at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree. From the moment we arrived, the staff were warm, attentive, and always ready to assist with a smile. The atmosphere of the hotel is relaxing and welcoming, making it the perfect retreat in the middle of the city.
The biggest plus is the location! It was directly connected to Pavilion Mall, which makes shopping and dining incredibly convenient. The room was comfortable, well-maintained, and gave us the restful break we needed.
Overall, this was a wonderful experience for both my wife and me. Highly recommended for anyone looking for comfort, convenience, and excellent hospitality right in the heart of Kuala Lumpur.
On the first day of check-in, I found the room had remnants of fried rice, peanuts, and potato chip crumbs. I reported this to the hotel right away, yet the cleaning staff arrived slowly to clean it. With us being in the room, it felt quite crowded, so we had to step out to let them vacuum. The entire process was rather puzzling, and most importantly, the hotel did not offer an apology.
Good location, room spacious and clean .
Buffet breakfast has various choices. Staff are very polite and friendly. Highly recommended. Would come back to stay next visit .
訪客用戶
獨自出遊 特級豪華城市宜景房(帶浴缸)
入住於2025年09月
5.0
超讚
評價於:2025年09月07日
Everything is good, super convenient to Shopping mall. View is facing a construction side building up Pavilion Square. I prefer a good view room.
吉隆坡柏威年酒店 · 悅榕管理
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