由Tenang Home的3座塔樓 (3 Towers by Tenang Home)

Everything about this 訂房網站 was terrible and inconvenient. 1. On check-in day, when I called to confirm the address, the person in charge (a foreign guy) asked us to wait on the road for 10 minutes while he checked our booking. He then told us he had double-booked and couldn't accommodate us. He offered us another place, which was quite far away, for 6 days. Our original booking was for two queen beds, but we got one queen and one single. He showed no regret. 2. On the 6th day, he came to help us move to the place we originally booked. Upon check-in, we noticed many things were not provided. He promised to bring them the next day, but delayed it for another 2 days. We ended up buying them ourselves. 3. The air conditioner was leaking badly and flooding the room. We were told to wait, and he came to repair it the next day at 10 PM. The repairs finished by midnight, and my 80-year-old mother-in-law had to bear all of this. 4. Plug points were not working, so we had trouble connecting our computers. They were repaired the next day. 5. The toilet seat was broken and also repaired the next day. 6. The microwave oven plug was broken and not repaired despite multiple requests. My husband bought the tools and fixed it himself. 7. Other room amenities were broken or missing: hair dryer, leaking faucet, broken TV screen that changes color, broken furniture left in the room after replacement, and no towels were provided. 8. Cleanliness was poor, cockroaches everywhere, dusty and smelly air conditioner. We booked a 21-day stay, and throughout, whenever there was a problem, he always delayed fixing it. He kept giving excuses like his wife was pregnant, he had influenza, his friend met with an accident, or he was feeling unwell. He also blamed previous tenants for the broken items. He is very dishonest. i paid full amount and although 訂房網站 compensated some and gave me points i feel my money was totally wasted. No one should go through such experience, C訂房網站 should totally remove this listing, as it would be very inconvenient for any guest.

I booked another room (duplex) but they gave me studio room. This not supposed to happend. TV not function, bedsheet not fit to mattress, they provide only one towel. No trash plastic, no iron board, water bidet in toilet bocor.. unit no T2B - 13A-02. Bad experience & really upset.